We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Location great, quality not so much” 3 of 5 bubbles
Review of Four Points By Sheraton French Quarter

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Four Points By Sheraton French Quarter
Ranked #65 of 161 Hotels in New Orleans
New York City, New York
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Location great, quality not so much”
3 of 5 bubbles Reviewed September 7, 2013

If you want to be in the epicenter of a weekend night's Bourbon Street debauchery and boozy gladness, get one of the expensive front balcony rooms overlooking the French Quarter's main drag. Toss beads down to the woozy girls below. The location is convenient to many of the best Quarter restaurants and NOLA attractions.

But the hotel let us down on service. The skimped on towels, didn't clean the balcony garbage can — which meant we had flies and stink from the bottles and food dumped by our neighbors along the shared balcony — didn't refresh the supply of plastic cups each morning. They corrected all this when we complained, but at their rates we shouldn't have had to complain first.

Next time we'll still stay in the Quarter, but not at the Four Points.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank NYJOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

871 reviews from our community

Traveler rating
    294
    357
    132
    51
    37
See reviews for
163
321
29
71
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles, California
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 7, 2013

Nothing can be more exciting then being in the center of the Old French Quarter in New Orleans. At the Sheraton, you walk out of the front door and there you are, in the midst of all the excitement. The restaurant Two Sisters is 1/2 block away. A joint for delicious Pizza is at the other corner. You can walk to the SS Natchez riverboat for a trip down the Mississippi River to think of Mark Twain. You can take a taxi for about $5,00 and go see a wonderful Broadway show at the Mahilla Jackson Performing Arts Center. We saw "The Million Dollar Quartet" and it was wonderful and got you in the groove of rock'n roll and jazz for this area of our country. Don't miss the Swamp Trip for about 3 hours. What fun!!
Breakfast was buffet style and included and the hotel has the flavor of New Orleans. Do ask for a quiet room towards the back of the hotel because of the goings-on until 2-3 p.m. in the Quarter. The best time to go is in the Spring and the Autumn. What a memorable trip it was.
Submitted by: Ricki Bergman

Room Tip: Ask for a third floor room towards the back of the hotel. The desk clerk is very helpful in this mat...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RIB1128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed September 7, 2013

The rooms are spacious,as are the bathrooms. The location is great- minutes from any spot near Bourbon Street- but at night plan to do some partying because it's nearly impossible to sleep due to the loud noise on Bourbon street. The beds are very comfortable and the balcony was a very nice touch. Overall, I recommend it if you're planning to party in NOLA, but not if you're there for a family outing.

Room Tip: A room that faces the courtyard might be less noisy.
See more room tips
  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dani B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed September 6, 2013

This hotel is in a great location and the front desk and restaurant staffs are great. However, the housekeepers are very unfriendly and the rooms need some serious maintenance and cleaning. We dropped our bags in the room (a very dark room they call a "junior suite") and hit the quarter. When we returned that night we noticed how nasty the room really was: raggedy, stained carpet that had not been vacuumed in a long time - there was even old rice under the edge of the desk and something like gum was mashed into the carpet between the beds; chipped paint on almost every surface; water-stained valance above the door to a balcony shared by three or four rooms (not the most secure set up). The special treat was pulling down the covers on one of the beds the first night and discovering a yellow-ish, crusty dried body fluid on the "clean" sheet. I called for new sheets and after waiting for about 20 minutes I headed down to get them myself but ran into the attendant who was obviously in no hurry. I changed the sheets and went to bed.
The next morning in the bathroom (that only one person could fit in at a time), I noticed BLOOD splatters going down the wall behind the bathroom door (maid figured no one would look behind the door?). I left a tip and note for the floors to be vacuumed and extra towels and went to speak to the manager. He apologized and offered to change our room, but we declined and just needed the room cleaned - really cleaned. We returned from breakfast to find the maid finishing up and found the blood splatters mostly gone but the carpet just as nasty as it was when we checked in. After calling housekeeping to request vacuuming (third time's the charm), the maid showed up and finally used the vacuum - and all the stuff on the carpet magically disappeared into the machine (amazing what happens when you actually use the vacuum). No other issues once I switched to writing in Spanish on the notes for the maid. One day the maid made up the bed with a shirt in it (really? it was a dark shirt against white sheets) and I overheard one of the bellmen make a homophobic comment (on Decadence weekend, no less). Kept the balcony door locked for security, and it wasn't really usable anyway since the garbage and old cigarette butts back there stank.
Room was overpriced for the lack of quality (and cleanliness) and we discovered, despite being told the opposite, that there were rooms like ours with balconies facing the street. I would probably stay here again because of the location, but they really need to get their maintenance and cleaning folks to work asap.

  • Stayed August 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Andynnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delray Beach, Florida
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

Not a first-class hotel,(maybe 3 1/2 stars out of 5) but perfect location if you like the French Quarter. Right on Bourbon Street a few blocks east of Canal St. My room lacks a desk (needed, andwhich there's plenty of room for.) Older (historic) but remodeled building, spacious rooms, comfortable beds, large LCD TV, reasonable prices. I recommend the Onion Soup at the Cafe.

Room Tip: Ask for location NOT facing Bourbon Street.
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
2 reviews
5 of 5 bubbles Reviewed September 4, 2013

We spent seven full days here, Tuesday to Tuesday. It was the perfect spot for Southern Decadence. Not in the middle of it all in terms gay-world (that would be St. Ann and Bourbon) but only three blocks off. It was crazy-noisy from the balcony we had on Bourbon Street, so I wore earplugs to sleep (even though we rarely wen to bed before 3:30 or 4am, it was still loud!) But that was to be expected and part of the fun. Great staff, very respectful. They check room keys after dark, which I really appreciated. And we hung out on our balcony in just our underwears and threw beads to the men who earned it, and never got any grief. Very open to all types, very gay friendly. It was clean, too. And no smell of smoke. We would go back in a heartbeat.

Room Tip: Ask for a Bourbon Street balcony if you want to be where all the action is. And get it on the secon...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shaun T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
230 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

This was a great hotel if you want to be right on Bourbon Street. You're in the mix of all the activities and within walking distance to many restaurants. We were given a king suite at no additional cost. It was very nice. We had a balcony which we did not use as it was very hot outside. The staff was very kind. The concierge was very helpful and set up the tours that we wanted to take. I would highly recommend this hotel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank purplemoon4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Orleans hotels
French Quarter
Royal Sonesta New Orleans
Royal Sonesta New Orleans
#24 of 161 in New Orleans
4.5 of 5 bubbles 3,656 reviews
French Quarter
Bourbon Orleans Hotel
Bourbon Orleans Hotel
#9 of 161 in New Orleans
4.5 of 5 bubbles 4,546 reviews
French Quarter
Omni Royal Orleans
Omni Royal Orleans
#11 of 161 in New Orleans
4.5 of 5 bubbles 3,943 reviews
Show Prices
Show Prices
Show Prices
French Quarter
Holiday Inn New Orleans - Chateau Lemoyne
French Quarter
Hotel Le Marais
Hotel Le Marais
#8 of 161 in New Orleans
4.5 of 5 bubbles 2,690 reviews
French Quarter
Hotel Mazarin
Hotel Mazarin
#3 of 161 in New Orleans
4.5 of 5 bubbles 3,509 reviews
Show Prices
Show Prices
Show Prices

Been to Four Points By Sheraton French Quarter? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points By Sheraton French Quarter

Property: Four Points By Sheraton French Quarter
Address: 541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#84 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points By Sheraton French Quarter 3*
Number of rooms: 186
Official Description (provided by the hotel):
The Four Points by Sheraton French Quarter hotel is ideally located nearby world renowned Jazz, parades, shopping, and Cajun food at the intersection of Bourbon and Toulouse Streets. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Travelocity, Priceline, Starwood and Expedia so you can book your Four Points By Sheraton French Quarter reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Plaza Hotel
Ramada New Orleans
New Orleans Ramada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing