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Four Points By Sheraton French Quarter
Ranked #61 of 161 Hotels in New Orleans
Mesquite, Texas
Level Contributor
122 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“great place to stay”
5 of 5 bubbles Reviewed July 19, 2013

We try to go to New Orleans every Fall. We have gone to this hotel twice now and we are headed back there this Fall. It is soo convient to everything in the French Quarter. We always fly in from Dallas and we can walk everywhere from the hotel. the rooms are very nice and on hot days they have a great pool with lounge chairs and there is a bar outside by the pool. and they also have towels out by the pool so you dont have to bring your own towels. the housekeeping people are very nice if you need anything. The concierge always has great places they can recommend to go and eat and see.!!! We cant wait to go back.

Room Tip: We have stayed in different rooms and they are all very nice.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Belinda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, July 23, 2013
Dear Belinda S,

We appreciate you taking the time to review us. We are so glad that you enjoyed our accommodations and that the staff is always helpful during your stay. We appreciate your loyalty and look forward to having you stay with us again this fall.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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945 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (365)
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English first
2 reviews
5 of 5 bubbles Reviewed July 18, 2013 via mobile

Stayed at Four Points on my first visit to NOLA! Excellent service, loved the balcony overlooking Bourbon street and the staff was outstanding!!! This will be the ONLY place I will stay when I come back in the future! Kudos to the Manager, front desk, valet, housekeeping and reservations! All were exceptional! Thanks for a tremendous 3 days in NOLA while I moved my daughter into your great city!!!!t

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dish7375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, July 23, 2013
Dear Dish7375,

Thank you so much for your kind words. We are so happy that you enjoyed your stay and everyone was so helpful during your time with us. We would love to have you back with us and welcome you with open arms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 18, 2013

Stayed for 4 days June/July and it was great. The staff was courteous and helpful and the location is right in the heart of Bourbon Street. My group had 2 couples celebrating anniversaries and they upgraded us to 2 balcony rooms overlooking the pool and got late checkout. No complaints here and I would definitely stay here again. :)

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed July 8, 2013

Well, in the last review I posted on this hotel I said I would come back. And we did! My expectations were spot on. This accommodation was just as we knew it would be. The staff was its usual pleasant, unshaken selves. Yes, it is an older hotel, but it is clean and quiet and that is something special in New Orleans. Even though the street is busy and pretty pleasantly CRAZY (it is New Orleans, after all), the hotel is a well organized and comfortable place to stay. We had a room facing the pool and all was clean and well taken care of. We had a pleasant visit with the bartender, Laurel after getting a token card for a free beer. She was a refreshing "calm" to the hub bub of New Orleans.
The beds and pillows were amazing.

Room Tip: Always ask for upgrades......but any room will be great.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mema59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, July 12, 2013
Dear Mema59,

Thank you so much for your positive feedback and thank you for staying us again! We are so glad your stay exceeded your expecations. Thank you again for your loyalty and be sure to visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Homer, AK
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 7, 2013

We have stayed in the French Quarter 8 times in 7 years and have tried to stay in a variety of places. The Four Points in the French Quarter is a wonderful surprise. It had the biggest and cleanest bathroom, which is a modest accomplishment in the French Quarter! I am a light sleeper, but with the heavy curtains drawn and earplugs in, the proximity to Bourbon Street was not an issue at all, we did ask for a balcony as far down Toulouse as possible and ended up about halfway. As a matter of opinion, it was actually pretty cool to have live music wafting in through the open french doors as we got ready for our evening outings. We did not eat at the restaurant, there are so many, many places in NOLA, but we did use it for morning room service everyday for a week, they were prompt and the coffee hot!

Room Tip: Get a balcony at least halfway down Toulouse, you won't have any regrets.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, July 12, 2013
Dear SarahskiHomer_AK,

Thank you for your positive feedback on your recent stay. We are so glad you enjoyed your accommodations and enjoyed the size of the bathroom. We hope you choose to stay with us again the next time you are in the New Orleans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed July 7, 2013

I wrote this review while on hold trying to redeem points. In short, the property controls point redemptions for high demand periods like Jazz Fest, but no one on the front lines or front desk knows that you can only book points stays via the property directly. As a result, I keep having my call transferred to the national reservation line and the staff there can't assist with a points redemption. Brent.

  • Stayed April 2013, traveled with family
    • Service
Helpful?
Thank MysteryShopper27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MI
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed July 6, 2013

Let's face it: we don;t go tot he French Quarter for luxurious accommodations. But I went expecting a clean and quiet room. I was not disappointed. Although the building is physically old, and located right on Bourbon St, they have done a great job of keeping it clean and well maintained. We got a pool-facing room and, except for a few people in the halls at 1:30 am, it was quiet.

The location is phenomenal...8-10 blocks at most to any point in the Quarter...and usually much less. It's literally at the center of everything.

Room Tip: Select the 5th floor, facing the pool, away from the elevators for a quiet room.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bvalentine002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, July 9, 2013
Dear bvalentine002,

We appreciate you taking the time to review your recent stay. We are glad you found our location to be ideal and our accommodations clean. We hope to see you again soon next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton French Quarter

Property: Four Points By Sheraton French Quarter
Address: 541 Bourbon St, New Orleans, LA 70130-2105 (Formerly Ramada Plaza Hotel - Inn on Bourbon)
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#84 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points By Sheraton French Quarter 3*
Number of rooms: 186
Official Description (provided by the hotel):
The Four Points by Sheraton French Quarter hotel is ideally located nearby world renowned Jazz, parades, shopping, and Cajun food at the intersection of Bourbon and Toulouse Streets. ... more   less 
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Also Known As:
Ramada Plaza Hotel
Ramada New Orleans
New Orleans Ramada

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