We arrived at Red Gravy at about 10 am on Sept 8. We had eaten here before (before they offered table service) so we knew that the food was good and were anxious to see the changes. When we got to the host, he told us that for our party of 4 it would be a 30 to 45 minute wait. There were many other parties waiting outside (there is no indoor waiting room - keep this in mind on a hot or rainy day) so we decided to wait. We waited about 50 minutes and noticed that parties that came after us began to get seated. So I went to the host (along with 2 other disgruntled parties) to see where our place was in line. When I looked around the restaurant, there were several empty tables. The host was able to seat us at one of them. After that, it was just more waiting. The waitress was extremely slow. However, the food was really really good and there is a lot of it. I ordered The Uptown and the meatball and red gravy were just as amazing as I'd remembered them to be. My husband ordered the chicken and waffles and they were delicious as well. I was just very disappointed in the service. I do realize that they just converted to table service a little over a month ago so there is probably fine tuning that needs to be done. And it was the Saints first home game of the season so they were busier than usual. I just hope that they are able to make some adjustments so that the service is just as good as the food.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.