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“So much history!”
Review of Basin St. Station

Basin St. Station
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$25.00*
and up
New Orleans French Quarter and Cemetery Walking Tour
Ranked #91 of 380 things to do in New Orleans
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Attraction details
Owner description: New Orleans' premier Visitor Information & Cultural Center located in the old Southern Railway Building at the entrance to the historic French Quarter. Exhibits from all major museums, New Orleans introductory film, Side Track Coffee Bar, Streetcar Store gift shop and numerous colorful artifacts are offered. The 4th floor Gold Room and outdoor terrace are perfect venues for private functions with sweeping views of French Quarter and central business district.
Reviewed August 1, 2013

If you ride the red sightseeing bus, you can get a map of the #1 cemetery, which is right across the street. It was very helpful in finding the more famous plots there. Inside the station is lot of New Orleans history that was so interesting! We love that kind of thing. The bus guy also told us that the Basin St. Station has the cleanest restrooms in town, and we agree! Ha! We bought a Diet Coke in the gift store and the lady was so helpful and nice. Definitely make this part of your must-do things when going to New Orleans.

2  Thank Carissa409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 - 69 of 79 reviews

Reviewed July 13, 2013

This was the first place that I stopped when arriving in New Orleans. I had booked a tour and thought it was meeting here.
One of the ladies working here told me that I was at the wrong spot. I was about to panic because I had less than 30 minutes for my tour start. With a smile, she called over a coworker and between the two of them, they mapped out the quickest way to my meeting point. Because of them,I made it in time.
I returned back to the Basin St station to get info on various other sites and dining. The staff is helpful and no problem finding a spot to park!
Several tour companies (like the Hop on/Hop off and Save Our Cemeteries) use Basin as a start point. Also right behind the building is St. Louise Cemetery #1
It' right off the expressway and with the help of the staff, they can get you anywhere in New Orleans.
Also, the bathroom was clean! A big good impression because of the high volume of traffic!
If you not sure what to do, stop here first and they will be glad to assist.

3  Thank airlink9972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

I agree with previous comments that this should be your first stop in New Orleans. I actually ended up here by accident (I took a wrong turn on Orleans Street) and ending up spending half hour. Spoke with very knowledgeable tourist office lady who gave all kinds of insider tips, she gave me local special magazine with music information. And I got to see the wonderful exhibit of railway paraphernalia - this is a restored train station.

2  Thank Cincytravelqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2013

Definately go here on your first day in New Orleans. This should be your first stop. Everyone working here is a licensed tour guide and they are all very knowledgable about the city and very helpful. The place is really cool looking and interesting with marble floors and soaring ceilings, air conditioned, and has wonderful restrooms that are always available to the public. They will guide you in where to go during your visit. They are just outside the Quarter, you can walk there from the Quarter or cab it. I would cab it, the neighborhood there is a little sketchy, it's right next to the Lafitte Housing Project and where Storyville used to be. Cab rates are really cheap in New Orleans. if you are having a hard time finding a cab just go to any hotel and there will be cabs out front for hire. Sometimes the doormen will help you get a cab too. It is customary to tip a doorman if he gets you a cab, usually $2-$5 is standard depending on how hard he has to work to get the cab, and how much money you have to give....on average, $2 is a decent tip. If it's pouring rain and they have to stand out there and flag 10 cabs til they get you one, give them $5 or $10, something like that. The city really runs on tips. It is also customary to tip a cab driver, usually about $3 to $5 for shorter runs and $5 to $10 for longer. Like a trip to the airport, $10 is customary for a tip. The city keeps cab fares low because they assume customers will tip drivers well. Cab drivers rely heavily on tips!

4  Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

This a terrific place to learn some history of New Orleans as well as pick up some literature on the sights. There is an awesome minature model of the city and well as a film history and information about the rail line that once was there. There is a wonderful and reasonably priced gift shop and all the women that work there are as sweet and helpful as can be. It is a superb way to greet the city!

1  Thank brlula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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