We saw our first room in the motel part of the property....it was so dirty that we asked immediately for a new room. We upgraded to a beautiful room in the plantation style building. We were on the first floor and the room had a separate bedroom/living room with gorgeous old New Orleans style features (14 ft ceilings, crown molding, pocket doors,2 decorative fireplaces.) However, the lack of maintenance of this hotel shows even in its most expensive room (though the price was still quite low.) On our 5th day the rat I thought I'd only imagined seeing out of the corner of my eye on our first night came out to say hello. The 2 kind maintenance men who came to remove it told me not to worry because they are always able to trap and remove the rats -- so obviously this was not a one time occurrence. And our room was on the first floor (easy access for the rat.) However, the 2nd story room in the plantation bldg. had a hole in the wall behind a dresser so large that rats could have easily come in to that room, as well.

Stephanie, the hotel manager, does not do her job. A cigar left on the edge of the hot tub outside remained for 3 days until I picked it up. The pool itself was very dirty. Blonde hair was all over the carpeting in out room from a previous guest, used matchsticks, as well. 2 face towels in our room were dirty (not simply stained....but one had fresh dirt on it.) The garbage cans placed on the outdoor walkways were always overflowing and the general maintenance of the place was sorely lacking.

We were visiting at the most quiet time of the year (Christmas Eve, Day and that week) not during Mardi Gras or other fest time when one could expect service to be tested.
Another small hotel proprietor down the street told me that after Katrina
New Orleans lost so much of its service providers that even the high end hotels are having difficulty staffing satisfactorily. That said, Stephanie (the manager) was not helpful or concerned at all by our, or other guests, issues with the hotel.
This is NOT a Quality Inn.......Even at this very low price a traveler can certainly do better....Just walk a block more to one of the small inns that are so much better maintained.

I even notified the New Orleans Department of Public Health upon my return home because I was so concerned about the level of disrepair and filth in this establishment.

I booked our trip for our recent Mardi Gras weekend stay (2/27/14-3/3/14) and used the reviews for the judgement. I was told to stay on St. Charles street as the parades go through there which is true. However the location of this hotel, that is all that did happen.

We stayed the one night with one 1/2 hours of sleep and found another hotel (Hotel Monteleone) in the French Quarters which was a relief.

This hotel was dirty, the toilet had not been cleaned, the remote and privacy signs were missing, and there was no safe. They did bring the remote but the privacy signs had been locked up. We were starving and only had take out as a close option because the Popeyes and Wendys were closed and the staff didnt recommend us to go out any further that late (10:30pm). I have stayed in low-end hotels and high end hotels, and the main reason I decided to switch was because I didnt feel safe and didn't feel safe leaving our belonging in our room. There was a Walgreens about 3 or so blocks away but the staff said you can go if you really have to, which wasn't very assuring.

We switched to Hotel Monteleone, full well knowing I wouldn't get money back (it was a non-refundable booking) and that I would have to pay another chunk of money for another hotel, but that nagging to get out of there was that strong.

I have stayed at this hotel twice (2011 and 2014)....both times during the week leading up to Mardi Gras. The hotel is ideally situated to view a majority of the MG parades.........right at front door. Public transportaion (street Car)is also right at the front door,......makes it easy to get to the French Quarter and elsewhere. The problem, the hotel is poorly maintained and operated.......in other words poor management. The rooms are dull, tired, and in need of deep cleaning. As an example we had a Mini Suite.....the door was loose and rattled in the wind, the bottom of the bath tub was black, and the area around the overflow drain rusted. Light switches dirty,burned out lightbulbs, dust buildup where vacuum cannot reach etc. The condition of the carpet was such that you would not touch it withyour bare feet. We ate breakfast (included in the rate) twice, both times we were disappointed.....no milk, no orange juice, no cold cereal. Eggs and sausage in a steam pan dripping with water. Parking is extra so the overall cost of a night's stay is not cheap.