The hotel is very stylish - the lobby, bar, restaurant, rooms, courtyard etc. are all beautifully done. The courtyard has a little pool and is a perfect waiting room or lounge. The location is also as good as it gets if you're intending to spend most of your time in the French Quarter.
Service-wise, it's a bit spotty. It's always friendly, but not always perfect. We got there at 4pm and our rooms were not ready. Actually, they weren't ready until about 6 or 7pm. This happens, so we didn't mind and went for a walk. We had to drop our car off at Hertz, and the hotel sent one of their staff with a car to pick us up for free. That was a nice and appreciated surprise. The bar staff is also very friendly and helpful. On the other hand, when it gets busy, it can be a bit slow. Room cleaning was not great. Things were cleaned, but usually quite late in the day, and we never seemed to get the right number of towels.
We didn't have breakfast, but can vouch for the bartender. She is awesome!
- Official Description (provided by the hotel):
- W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more less
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- Also Known As:
- w New Orleans - French Quarter Hotel New Orleans
- w Hotel New Orleans