I booked my room with Hotel Le Marais about a month ago, and I’m scheduled to arrive in a few days.
Today I received a call from them, but I did not answer since I didn’t recognize the number. Of course, after looking up the number, I called back to inquire about the call. Given they left no message, I assumed it was unimportant, and perhaps a courtesy call of some sort. WRONG!
On the contrary, I was informed by two separate people that the hotel was going to be closed on my day of arrival. No explanation was offered; instead I was transferred to someone who could “better help me”. Of course, I’m thinking why would a hotel be closed without warning?
When I finally got in touch with someone who could “better help me”, I was informed the building was going to be closed due to the electricity being out on that day. In the back of my mind, I kept questioning why no message was left to tell me this? Why would you require your guests to do the extra research and work to get this info from you?
Needless to say, when I had someone else call back to make reservations for my already schedule dates, they were told the hotel was overbooked for that day…no, not without power, but overbooked.
I’m looking into other alternatives right now…
- Official Description (provided by the hotel):
- Be inspired by an effortless amalgamation of classic and modern. Hotel le Marais is New Orleans’ newest upscale boutique hotel. It is where the trendsetters, influencers and fashionistas go to stay in the heart of it all. Set amid a historic and cultural backdrop, this French Quarter hotel is a modern and upscale sanctuary with four-star amenities and a high level of personal service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, Priceline, Orbitz, getaroom.com, Cheap Tickets, Cancelon, HotelQuickly and TripOnline SA so you can book your Hotel Le Marais reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- St Ann Marie Antoinette Hotel
- Hotel St Ann Marie Antoinette