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“Great Location Convenient to the French Quarter”

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Courtyard New Orleans Downtown Near the French Quarter
Ranked #71 of 163 Hotels in New Orleans
Certificate of Excellence
Portland, Oregon
Level 6 Contributor
164 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great Location Convenient to the French Quarter”
Reviewed December 14, 2013

This Courtyard is right on St Charles. Across the street is the streetcar stop which will take you all over New Orleans. A short block to Canal St. One block over is Bourbon St and all the nightlife that entails. Within a few blocks down Canal is the only land based casino in Louisiana.
Across Canal is Royal St. with antique shops, art galleries and eclectic stores. Easy walk to the French Market and banks of the Mississippi River. Parking is valet and not inexpensive, but has unlimited in and out during your stay. When I come I don't rent a car and just take a shuttle from the airport to the hotel. Friendly staff. This is a small hotel and if you stay for a few days the staff will recognize you and greet you as you come and go. For a hotel this size the fitness center is well equipped.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Downtown New... F, Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, December 24, 2013
On behalf of my team of associates, I would like to thank you for staying with us. We realize there are many hotels to choose from in New Orleans, and appreciate that you selected to stay with us. At the Courtyard Downtown, guest satisfaction is our primary goal. All of our associates work hard to provide each of our guests with the utmost personal attention and care. We really appreciate your feedback as it allows us the opportunity to ensure we provide top notch service and maintain Marriott high quality standards.
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556 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
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English first
Santa Clarita, California
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 3, 2013

We celebrated a very special surprise 50th birthday for my husband with a trip to the French Quarter in New Orleans Thanksgiving weekend. Family and close friends joined us and I selected this hotel for everyone. The hotel is in a great location...a few blocks from the noise and craziness of Bourbon Street but close enough so that we did not have to take taxis! No help with baggage as we arrived at the hotel. If I had not known that check in was on the second floor, we would have been confused. The room was as expected, typical of Courtyards, which was great. But the front desk staff was unfriendly and unhelpful. They did not greet us in a positive manner. They acted like we were interrupting them when we tried to check in. Later when we asked for advice on directions, they could not help us. When we checked out, their service was worse...and a manager was standing there. Now it was a busy weekend. However, I was really disappointed that I did not get the usual higher level of service that I am used to at Marriott properties. I travel at least once or twice a month and have been choosing to stay at the Marriott properties due to their service.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PCT1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Downtown New... F, Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, January 19, 2014
On behalf of my team of associates, I would like to thank you for staying at one of our Marriott properties in New Orleans. Unfortunately, our front desk is located on the first floor immediately to the right as you enter not on the second floor as mention. Perhaps, you stayed at a different location but we would like to thank you for your feedback regarding your Marriott experience. If you are ever in the area again, please make Marriott your primary lodging preference.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluffton, South Carolina
Level 6 Contributor
436 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed November 15, 2013

We stayed here recently attending a Nat Geo photo course and had hoped for the typical Marriot quality hotel. Unfortunately we were very disappointed. Rooms were small (understandable) but the noise from adjoining rooms was incredible. IN room 218 and when the neighboring room used the shower/tub - it was so loud we thought they were in our room. And they took very long showers/baths in the middle of the night 2 am. The hotel was clean and staff was friendly and the price was good - just would not stay here again - especially since our photo assignments were at sunrise necessitating awakening at 530 am.

Room Tip: Don't use room 218 !!!
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rich D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Downtown New... F, Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, December 24, 2013
On behalf of my team of associates, I would like to thank you for staying with us. We realize there are many hotels to choose from in New Orleans, and appreciate that you selected to stay with us. At the Courtyard Downtown, guest satisfaction is our primary goal. We understand that you experience noise during your stay and truly apologize for the inconvenience. Our walls have been built accordingly to standards. All of our associates work hard to provide each of our guests with the utmost personal attention and care. We really appreciate your feedback as it allows us the opportunity to ensure we provide top notch service and maintain Marriott high quality standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level 4 Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 14, 2013 via mobile

This visit was for business, but I went with my husband just for relaxation! The parking is quite pricey (valet only), the room was perfect! It didn't face St. Charles street (no street noise) and it was nice and dark! The room was in good shape and the lobby was nice and clean. Overall a good hotel that is close to everything!

Stayed November 2013, traveled on business
Helpful?
Thank grayfish4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Downtown New... F, Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, November 15, 2013
On behalf of my team of associates, I would like to thank you for staying with us. We realize there are many hotels to choose from in New Orleans, and appreciate that you selected to stay with us. At the Courtyard Downtown, guest satisfaction is our primary goal. All of our associates work hard to provide each of our guests with the utmost personal attention and care. We really appreciate your feedback as it allows us the opportunity to ensure we provide top notch service and maintain Marriott high quality standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monroe, Louisiana
Level 5 Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 13, 2013

One block off Canal this hotel is very close to the Quarter and all it has to offer which is a good thing as you probably wont be spending much time in your room! Average is a good description of the room, bed bathroom and TV, kind of what I would expect of Motel 6. Clean lobby but our room had an old toothbrush sticking behind the mirror so it made me wonder about the beds? Very nice front desk staff but the valet parking was lacking as there was very little space to pull off the street and the lot was blocks away so the wait for your car was very long and at $34.00 a day not cheap. There is a Starbucks in the lobby so don't expect any free coffee in the morning on your way out. Also a funny thing, our phones in the room had no info plate to let you know what button to push for Valet, front desk, service, etc. If you need a room and every other Marriott property is booked than this will do.

Room Tip: No suites of any kind and the rooms are all small and don't expect a view, we were on the 6th fl...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Downtown New... F, Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, December 24, 2013
On behalf of my team of associates, I would like to thank you for staying with us. We realize there are many hotels to choose from in New Orleans, and appreciate that you selected to stay with us. At the Courtyard Downtown, guest satisfaction is our primary goal. All of our associates work hard to provide each of our guests with the utmost personal attention and care. We have noted your concerns and have address them accordingly. We really appreciate your feedback as it allows us the opportunity to ensure we provide top notch service and maintain Marriott high quality standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Texas
Level 4 Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 10, 2013

Hotel is 1 block down and 1 block over from bourbon street - good walking access. A self park option is also availble for about half the vallet cost. It is like two blocks over but they are small blocks.

The saint charles street car passes right in front of the hotel, which is convenient but a little noisey. Might want to try for an upper floor room or maybe one that is in the building core. Desk/door staff were helpful.


Room had most all common ammenities and was well maintained. Bedding was in good shape offered a comfortable sleep(including pillows that were of slightly different firmness). But dont expect much as far as options on tv. Mostly just sports channels. Arrived on the weekend prior to halloween. Got to see the crew of boo halloween parade on canal. Just walked out the door and the parade was 50' away. As far as food options, many choices are near, but try the acme or felix oyster house for the freshest oysters. Acme usually has a waiting line at least 15deep.

Room Tip: Upper floor or possibly one not with the window on to st charles ave - streetcar noise,
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimmyBtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Downtown New... F, General Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, November 12, 2013
On behalf of my team of associates, I would like to thank you for staying with us. We realize there are many hotels to choose from in New Orleans, and appreciate that you selected to stay with us. At the Courtyard Downtown, guest satisfaction is our primary goal. All of our associates work hard to provide each of our guests with the utmost personal attention and care. We really appreciate your feedback as it allows us the opportunity to ensure we provide top notch service and maintain Marriott high quality standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berthoud
Level 6 Contributor
325 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed November 10, 2013

This hotel is in a great location, just off canal street and right on the St. Charles streetcar line. The property is very clean and I found the security to be more than adequate. The lobby is open and relaxing and the rooms are very clean. The bathrooms were also very clean and the shower has to be one of the nicest I have ever used! The once flaw for me was no breakfast. This is the first courtyard I have stayed at with no breakfast and the breakfat counter they do have is way overpriced. I would probably stay again, but I would bvring my own breakfast!

Room Tip: We had a room on the third floor. Never waited for an elevator and it was very quiet. The view, ho...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mlbpafan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Downtown New... F, Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, November 12, 2013
On behalf of my team of associates, I would like to thank you for staying with us. We realize there are many hotels to choose from in New Orleans, and appreciate that you selected to stay with us. At the Courtyard Downtown, guest satisfaction is our primary goal. All of our associates work hard to provide each of our guests with the utmost personal attention and care. We really appreciate your feedback as it allows us the opportunity to ensure we provide top notch service and maintain Marriott high quality standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard New Orleans Downtown Near the French Quarter

Property: Courtyard New Orleans Downtown Near the French Quarter
Address: 124 Saint Charles Ave, New Orleans, LA 70130-2506
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#50 Family Hotel in New Orleans
#67 Business Hotel in New Orleans
#74 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Downtown Near the French Quarter 3*
Number of rooms: 141
Official Description (provided by the hotel):
Our hotel in Downtown New Orleans offers deluxe French Quarter accommodations near Bourbon Street, New Orleans Arena, and the Louisiana Superdome. The Bistro at our downtown New Orleans hotel offers healthy choices, a variety of breakfast and dinner options, an evening bar, and Starbucks coffee. ... more   less 
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Also Known As:
Courtyard New Orleans St. Charles Hotel New Orleans
New Orleans Courtyard

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