I always try to stay at a Courtyard property whenever I travel because I know I will be getting a clean, comfortable room at a good rate; in other word, I value the consistency. Unfortunately, this was not the case at this property. We stayed for three nights. When the room was made-up after the first night, I noticed that the carpet had not been vacuumed. Consequently, when I left the following morning (after the second night), I made a point of asking the person at the front desk to ask Housekeeping to vacuum the carpet when they made-up the room. However, not only was the carpeting not vacuumed, but I realized that the bathroom had not been cleaned either and one of the two garbage cans had not been emptied. If these short-cuts were taken by Housekeeping, it makes me wonder what I may have missed the first night by not scrutinizing the room as closely as I might otherwise have done at another hotel ... fresh sheets?
The only good thing about this hotel is its location.
- Official Description (provided by the hotel):
- Our hotel in Downtown New Orleans offers deluxe French Quarter accommodations near Bourbon Street, New Orleans Arena, and the Louisiana Superdome. The Bistro at our downtown New Orleans hotel offers healthy choices, a variety of breakfast and dinner options, an evening bar, and Starbucks coffee. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard New Orleans St. Charles Hotel New Orleans
- New Orleans Courtyard