A nightmare since we stepped into this hotel! Still can't understand how is this business even allowed to run?? Isn't there ANY governing body for inspecting the bare minimum standard n hygiene for the hotel business at all???? With the danger of the TV above the bed about to fall in our heads, non-working A/C dangling out of the wall, insects crawling out of the cracked walls of bathroom, pubic hair in bed sheets n towels, water flooding the bathroom through leaked sink, mattress of the bed covered in bedbug protection plastic sheet which felt so uncomfortable sleeping over the plastic. These descriptions doesn't do enough justice to the actual condition of this hotel!! You will see prostitutes and cracks walking around the corridors. To add to all, in the middle of night a lady runs up n down the corridor that her money is stolen from her room n warning everybody else!!!! Still the management in the front desk says she cant do anything about it!!WTF!!!
We have seen the management is very cunningly clever in trapping their customers. Few people came in the night for booking and being cautious about the hotel they wanted to check the room before booking. However the management refused to show them any room prior to booking, which according to me is a clear trap to hide their dirty filthy business!!
But alas, we had to bear this torture for 3 nights since we did prior online booking with all payment done. We booked this hotel as it was only affordable hotel in prime location of French Quarter at $70 a night during the new year rush. WORST n most unforgettable HOTEL experience ever!!
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- Also Known As:
- Empress Hotel New Orleans
- Empress New Orleans