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Reviewed October 24, 2012

I try usually to be fair however the word coming to mind is - Dump. Spend an extra $20 and go stay at the holiday Inn or the Best western down the street. Its not 2 block away from the French Quarter as such more like 4 and you wouldnt want to walk home after 9pm on your own... I will say for a old hotel with paint peeling from the walls that the room was clean by a lovely young man who did a good job.. the night clerk was nice and rather sweet and tried to put a smile on things...sadly that didnt make up for my room which had springs coming out of the mattress till i complained...the bedding has seen better days. there is a tiny window about 2 feet by 1.5 feet so you feel like youve been buried in a tomb...horrible
If i could have recieived a refund from my booking agent AGODA i would have moved immeadiantly as i booked for a week...sadly Agoda was not helpful and i will no longer use or recommend this site for further travel bookings...
Do yourself a favour and dont stay here...

Room Tip: theres no such thing as a good room in this hotel
  • Stayed: October 2012, traveled solo
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1  Thank MzLink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
empresshotel00, Public Relations Manager at Empress Hotel, responded to this reviewResponded August 8, 2013

"theres no such thing as a good room in this hotel" We are bothered by this..one can not possibly know that. We are sorry that you had a bad stay. We are happy that you found your room clean and the staff friendly. Thank you.

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Reviewed August 20, 2012

Walking in here was like walking into the reception of a mental hospital. The room was really gross, crappy small old bed, just manky and dirty looking. The other "guests" were more like long term mental patient boarders, because the whole place is more like a boarding house than a hotel. I would not call this a hotel. There is no phone in the room to call reception, it is expensive for how awful it is (even though its likely the cheapest), and we did not feel safe there whatsoever. I would not recommend staying here. The Olde Town Inn, however, is about the same price or less, and is AMAZING. Stay there instead!

  • Stayed: August 2012, traveled with friends
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1  Thank Jess M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
empresshotel00, Public Relations Manager at Empress Hotel, responded to this reviewResponded August 8, 2013

We are an economy hotel and are the best deal in town. We are sorry that you didn't enjoy our hotel.

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Reviewed August 3, 2012

My husband and I were traveling through New Orleans on our way to Florida. We found this nice little hotel while site seeing in Treme. They had off street parking which was a plus. Upon coming in the hotel it was very clean and the clerk was very friendly. While checking us in we asked her what are somethings we can do while in New Orleans and she set us up a tour for the next morning as well as places to eat for dinner and breakfast. The room was clean and it smelled nice. We had a lovely time overall. In fact we stayed an extra night because it was such a lovely place and New Orleans is as well. We loved it.

  • Stayed: July 2012, traveled as a couple
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1  Thank nadaturnerbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
empresshotel00, Public Relations Manager at Empress Hotel, responded to this reviewResponded August 8, 2013

We are so happy you enjoyed your stay with us! Please come again :) We have more and different tours available now :)

Thank you!

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Reviewed July 18, 2012

My friend booked this room for us to attend her wedding and we did not see or hear anything about the hotel before arriving there. It is in a horrible area and is one of the creepiest experiences I ever had. Literally stayed for 10 minutes and just lost our money spent on the room without argueing about it. Blood stain on the bed, no lock on the door, hotel has a curfew, bathroom was tiny and disgusting, tv is over the bed, weird desk clerk, ect. Don't even waste your time or money. Seriously would compare this place to a 1940's horror movie.

  • Stayed: October 2011, traveled with friends
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7  Thank Kimber D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
empresshotel00, Public Relations Manager at Empress Hotel, responded to this reviewResponded August 8, 2013

We would like to address some of these: First, we would have absolutely taken care of the bed situation if that happened. Second: The area is historic throughout history and lively and diverse. Third: All of our rooms lock and have locks. Fourth: Our rooms, and bathrooms, are small but clean and great price for the value. We are sorry you did not enjoy your stay.

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Reviewed May 30, 2012

If you need a place to crash while you are out on Bourban street having fun then this place is suitable for your needs. If you are needing something more classy then don't go here. We paid for what they classified for a 'large' room and quite frankly it was small. My fiance laughed and called the place a prison but I thought it was fine. It was indeed small and only had a bed and a small chair in the bedroom. The bathroom was small with no amenities. Like I said we checked in super late and went straight out and came in late and were there for the one night. It fit our needs and it was cheap. Within walking distance to Bourban too if you aren't gonna get too intoxicated that is. . . and i have a feeling one can smoke in their room cause their were ashtrays.

  • Stayed: May 2012, traveled as a couple
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1  Thank Sara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
empresshotel00, Public Relations Manager at Empress Hotel, responded to this reviewResponded August 9, 2013

Thank you for your review :) Some of our rooms are smoking rooms and some are non-smoking. We are glad you had a good stay. Best deal in town!

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