I booked the hotel and sent in my confirmation with CC # by the specified time. Only when I called for a clarification on my check while I was en route to New Orleans did I find out that they had clearly overbooked and would not be supplying me with the room they had promised upon my reservation. On St Patricks day weekend there was no other room to be found in the city. We were left for 2 night with no hotel room!!!!!
I called the hotel and the "administration" several times ad they refused to right the situation. They did not seem to care at all and in fact expected me to understand their policy of overbooking.
I am a very tolerant person and have never complained about a hotel in my life, even upon finding mold, but confirming a reservation and then backing out is unforgivable!
DO NOT TRUST THESE PEOPLE UNLESS YOU WANT TO BE SLEEPING IN YOUR CAR!More
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