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“easy on the pocket and the eye mark c”

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Family Inns New Orleans
Ranked #160 of 166 Hotels in New Orleans
Reviewed February 10, 2012

for the money you get a clean room ,wifi,cable tv,polite and friendly service from front desk to
the house keepers. was a very plesent stay. easy to down town,just 5 min.to 10min to french
quaters.they tell me they never jack ther rates up - for mardi gras, ball games and other events,the dome is 5min away. cant do better for the money.been here twice and will be back agin.

  • Stayed: February 2012, traveled on business
    • Value
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8  Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyInnsNOLA, Front Desk at Family Inns New Orleans, responded to this reviewResponded August 23, 2017

Thank you for being a guest at Family Inns of America, New Orleans. We value your feedback and look forward to seeing you again. We are currently under new management and undergoing renovations to help better serv e our customers.

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43 - 49 of 54 reviews

Reviewed February 6, 2012

I would stay at the Super 8 across the street, but never here again. The room was old and dirty. The toilet was broken. The shower was nasty and there was NO hot water at night or in the morning. There was no internet service like they had promised. There were no blankets on the beds and when we asked for some were told they could not be delivered till the middle of the nite since only one staff person was available and she had to stay at the front desk until someone else came in to work. The breakfast room was dirty: unsanitary doesn't even begin to describe it. The staff was belligerent, and uncooperative. Customer service to them means they are right and the customer must be deluded! Worst stay of my life.

Room Tip: Go elsewhere or keep driving.
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  • Stayed: January 2012, traveled with family
    • Value
    • Location
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4  Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyInnsNOLA, Front Desk at Family Inns New Orleans, responded to this reviewResponded August 23, 2017

We are sorry your stay here at The Family Inns was not enjoyable. We want to fix any and all issues you may have had while staying with us. Also, we are under new management, and we are doing renovations to better the motel. As we try to maitain Hotel Policies, we also want to accommodate the guest in any way we can when similiar situations may arrive. We value you as a guest and would like to get the chance to have you stay with us again.

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Reviewed August 11, 2011

This hotel is old, so my room has a moderate amount of damage, and the shower curtain and light fixture are rather rusty. The woman at the front desk was polite and friendly. The maids do a good job of cleaning, and the linens are good quality. No bedbugs, but I've seen 2 cockroaches, another species of bug I couldn't identify, and I liberated a wasp to the outdoors. There is a very small table, one chair and no desk. Surprisingly, there is a microwave and fridge. The old TV gets just 10 channels, two of which are local content. They have wireless Internet and a continental breakfast. There's truck parking in the back and an outdoor pool. It's in a rather noisy location, with Interstate 10 and Route 90 just yards away. Hookers are available on the corner.

This is the cheapest hotel I could find, and of course ya gets what ya pays for. The management is trying to make the place nice for their guests, but unfortunately they're hampered by an old building and a not-so-good location. This hotel is OK as long as you don't mind a few bugs and a room in slightly rough condition.

  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
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2  Thank Roadie78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyInnsNOLA, Front Desk at Family Inns New Orleans, responded to this reviewResponded August 23, 2017

We are sorry your stay here at The Family Inns was not enjoyable. We want to fix any and all issues you may have had while staying with us. Also, we are under new management, and we are doing renovations to better the motel. As we try to maitain Hotel Policies, we also want to accommodate the guest in any way we can when similiar situations may arrive. We value you as a guest and would like to get the chance to have you stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2010

It is probably the cheapest hotel there is except the one which was in a ghetto. Across the street is also a hotel for more than $100. This hotel had a good price and a nice room.

Stayed: December 2009, traveled with friends
10  Thank MaxxHe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyInnsNOLA, Front Desk at Family Inns New Orleans, responded to this reviewResponded August 23, 2017

Thank you for staying at Family Inns of America, New Orleans. We value your feedback and look forward to seeing you again. We are currently under new management and undergoing renovations to help better serve our customers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2017 via mobile
Google Translation

Stayed: October 2017, traveled as a couple
Thank NathalieFranceParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2016 via mobile
Google Translation

Stayed: April 2016, traveled with family
Thank Christoph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyInnsNOLA, Front Desk at Family Inns New Orleans, responded to this reviewResponded August 23, 2017

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Reviewed October 31, 2015
Google Translation

  • Stayed: October 2015, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank mauriciofriozi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyInnsNOLA, Front Desk at Family Inns New Orleans, responded to this reviewResponded August 23, 2017

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Additional Information about Family Inns New Orleans

Address: 6303 Chef Menteur Hwy # 10, New Orleans, LA 70126-5128
Location: United States > Louisiana > New Orleans
Amenities:
Free Parking Suites Swimming Pool
Hotel Style:
Ranked #160 of 166 Hotels in New Orleans
Price Range: $60 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Family Inns New Orleans 2*
Number of rooms: 118
Official Description (provided by the hotel):
Independent property providing affordable, comfortable accommodations. We're not glitzy, but the beds are warm. ... more   less 
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