We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Horrible Stay” 1 of 5 stars
Review of Family Inns

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Family Inns to your Saves list
Family Inns
2.0 of 5 Motel   |   6303 Chef Menteur Highway, New Orleans, LA 70126   |  
Hotel amenities
Ranked #147 of 161 Hotels in New Orleans
North Port, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Horrible Stay”
1 of 5 stars Reviewed February 6, 2012

I would stay at the Super 8 across the street, but never here again. The room was old and dirty. The toilet was broken. The shower was nasty and there was NO hot water at night or in the morning. There was no internet service like they had promised. There were no blankets on the beds and when we asked for some were told they could not be delivered till the middle of the nite since only one staff person was available and she had to stay at the front desk until someone else came in to work. The breakfast room was dirty: unsanitary doesn't even begin to describe it. The staff was belligerent, and uncooperative. Customer service to them means they are right and the customer must be deluded! Worst stay of my life.

Room Tip: Go elsewhere or keep driving.
See more room tips
  • Stayed January 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

40 reviews from our community

Traveler rating
    1
    4
    5
    7
    23
See reviews for
10
7
1
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
Charlotte, North Carolina
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 11, 2011

This hotel is old, so my room has a moderate amount of damage, and the shower curtain and light fixture are rather rusty. The woman at the front desk was polite and friendly. The maids do a good job of cleaning, and the linens are good quality. No bedbugs, but I've seen 2 cockroaches, another species of bug I couldn't identify, and I liberated a wasp to the outdoors. There is a very small table, one chair and no desk. Surprisingly, there is a microwave and fridge. The old TV gets just 10 channels, two of which are local content. They have wireless Internet and a continental breakfast. There's truck parking in the back and an outdoor pool. It's in a rather noisy location, with Interstate 10 and Route 90 just yards away. Hookers are available on the corner.

This is the cheapest hotel I could find, and of course ya gets what ya pays for. The management is trying to make the place nice for their guests, but unfortunately they're hampered by an old building and a not-so-good location. This hotel is OK as long as you don't mind a few bugs and a room in slightly rough condition.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Roadie78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Orleans hotels

Goslar, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 16, 2010

It is probably the cheapest hotel there is except the one which was in a ghetto. Across the street is also a hotel for more than $100. This hotel had a good price and a nice room.

Stayed December 2009, traveled with friends
Helpful?
6 Thank MaxxHe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Best Way Inn & Suites
#136 of 161 in New Orleans
3.0 of 5 stars 19 reviews
Avalon Hotel
#131 of 161 in New Orleans
3.0 of 5 stars 154 reviews
Treme
The Treme Hotel
The Treme Hotel
#110 of 161 in New Orleans
4.0 of 5 stars 81 reviews
Show Prices
Show Prices
Show Prices
Algiers
Federal City Inn & Suites
Federal City Inn & Suites
#96 of 161 in New Orleans
4.0 of 5 stars 150 reviews
Historic Streetcar Inn
#127 of 161 in New Orleans
3.5 of 5 stars 460 reviews
Motel 6 New Orleans - near downt...
#138 of 161 in New Orleans
3.0 of 5 stars 83 reviews
Show Prices
Show Prices
Show Prices

Been to Family Inns? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Family Inns

Property: Family Inns
Address: 6303 Chef Menteur Highway, New Orleans, LA 70126
Location: United States > Louisiana > New Orleans
Amenities:
Swimming Pool
Hotel Style:
Ranked #147 of 161 Hotels in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:2 star — Family Inns 2*
Number of rooms: 118
Official Description (provided by the hotel):
Closed due to damage from Hurricane Katrina. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Priceline, Odigeo and Travelocity so you can book your Family Inns reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing