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“Warehouse find” 5 of 5 bubbles
Review of Hampton Inn & Suites Convention Center

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Hampton Inn & Suites Convention Center
Ranked #26 of 162 Hotels in New Orleans
Certificate of Excellence
Champaign, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Warehouse find”
5 of 5 bubbles Reviewed July 4, 2014

Fabulous well-run property with huge loft-warehouse style rooms and beautiful huge lobby with outstanding free breakfast. Location is great for conventions and walkable to French Quarter in good weather. Close to Butcher, Cochon, and great warehouse restaurants. Parking fee like everywhere in Warehouse district is steep. Very friendly & helpful staff. Best Hampton I've ever been to, and many of them are quite good.

  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank JoniVee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,563 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (251)
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English first
Louisville, Kentucky
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 2, 2014

I took my first trip into New Orleans and had the pleasure of staying at the Hampton Inn Convention Center. There were several family reunions in so the staff was extremely busy but it did not take away from the experience. Chris (I think that was his name. Afternoon desk Supervisor?) Was very helpful in pointing us to the street car and giving us a little history lesson as well which is always welcome. Curtis, in valet, was prompt and always willing to help. Overall, it was a pleasant stay and I hope to be back soon!

  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
128 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed July 1, 2014

Had booked a few Hampton Inns and found that we had to change our plans for this one, so I was horrified to discover that we had a 90 day cancellation period. At first Reservations were going to hold us to a one night cancellation fee and we asked to speak to the manager. He said he'd get back to us as he was swamped with work, so we thought that would be the last we would hear. Within an hour, Jack had left a message to say it was all cancelled with no charge!! Big shout out to Jack - that's the sort of customer service that keeps me coming back to Hampton Inn. Sorry I can't review the hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kezzaaustralia_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts
Level Contributor
160 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed June 27, 2014

The rooms are much too outdated. I had a friend come over briefly and even she was set back on the lack of everything. There really is a potential to this place but I do not believe anyone would invest in it. The ONLY pro to this hotel is that it is the closest one to the convention center. Otherwise, you should stay elsewhere because there are many more hotels in the area not too much further away. This is actually away from everything else in NOLA.

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  • Stayed October 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank gnaff9093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene M, General Manager at Hampton Inn & Suites Convention Center, responded to this review, June 30, 2014
Thank you so much for taking the time out to share your experience with us. I apologize that the hotel did not live up to your expectations on this visit. We have plans in the near future to provide continued improvement to the property. I am confident that this progress will help make the Hampton Inn and Suites your hotel of choice in the future. I would love to follow up with you for any other suggestions for improvement. Feel free to contact me at any time to discuss your stay in further detail. I can be reached at (504)-566-9990 or by email at Martinez@highpointe.com . We do hope that we have the chance to wow you in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beenleigh, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 25, 2014

First time in New Orleans and our stay at the Hampton Inn was convenient to the French Quarter and the Riverwalk. Great breakfast and staff were very friendly. Did not have time to get to the swimming pool but it looked very inviting. The weather was very hot and muggy but the air conditioning in the hotel was just right to cool down.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slidel, United States
1 review
5 of 5 bubbles Reviewed June 25, 2014

Staying at the Hampton was a pleasure. Will stay again when in the area. great breakfast also! Helpful and Friendly staff. Clean rooms and walking distance to the french quarter and riverwalk, aquarium, steamboat rides and great restaurants

  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 24, 2014

My family stayed with me at the hotel while I was there to host an event. With the "old New Orleans" decor, it's comfortable, safe and conveniently located. It's the best. We hosted a class reunion in a reception hall. The food was excellent with an Asian pasta station, gumbo and much more. The service was "spot on". We have done events there for the past 10 years and we will return for many more.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KJS330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Convention Center

Property: Hampton Inn & Suites Convention Center
Address: 1201 Convention Center Boulevard, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Arts District / Warehouse District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in New Orleans
#13 Romantic Hotel in New Orleans
#26 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Convention Center 3*
Number of rooms: 288
Official Description (provided by the hotel):
A restored property housed in a historic landmark building, the Hampton Inn & Suites New Orleans Convention Center provides unique, luxurious accommodations in an ideal location. Set amid the vibrant Arts & Warehouse District, across from the Ernest N. Morial Convention Center, our upscale New Orleans hotel is the perfect home base for business travelers. It's also situated near popular leisure attractions, including Riverwalk Market Place, Louisiana Children's Museum, National World War II Museum, Riverboat Cruises and the Mercedes-Benz Superdome. With spacious, beautifully-appointed rooms, free Wi-Fi, a hot daily breakfast, premium amenities and good, old-fashioned Southern hospitality, our New Orleans Convention Center hotel provides an unforgettable lodging experience in one of the world's most unforgettable destinations. Don't forget to visit our Warehouse Bar, located in the lobby, during your stay. The historic and laid back atmosphere is a great place to unwind after a long day and to gather with friends to enjoy a few cocktails before hitting the town. Not to mention all guest 21+ will receive a buy one, get one free drink coupon at check-in! The Warehouse Bar is open daily from 5-11 pm. ... more   less 
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Also Known As:
Hampton Inn And Suites Convention Center
Hampton Inn & Hotel New Orleans
Hampton Inn New Orleans
New Orleans Hampton Inn

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