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“Safe, Secure, Historical Gem”

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Hampton Inn & Suites Convention Center
Ranked #18 of 163 Hotels in New Orleans
Certificate of Excellence
Katy, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Safe, Secure, Historical Gem”
Reviewed August 25, 2013

The staff at the Hampton Inn Convention Center is one of the most friendliest groups of people one will find in the hospitality industry. I just love staying at this property. It's a little far to walk to the Quarter, but there are plenty of great restaurants near the hotel and a beautiful park right across the street!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
2 Thank Freda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,773 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (267)
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English first
Sarasota, Florida
Level 6 Contributor
176 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed August 22, 2013

The room we were in was huge. We were in the newer part of the building, but our friends were in the older part and said the loft-style rooms were really nice. The staff was all friendly and helpful, including the bell and valet men. The breakfast was pretty generous. The location was a little far away if you aren't spending your time across the street at the convention center. But, it's only a 10-or-so minute cab ride down to the French Quarter. I'd recommend this hotel for anyone who is in town for something at the convention center, or anyone who wants some peace and quiet away from the French Quarter and doesn't' mind cabbing it back and forth.

  • Stayed August 2013, traveled on business
    • Value
    • Location
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Helpful?
2 Thank Jarred W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesville, Louisiana
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 22, 2013

I stayed here on business for two nights and was glad I did. This hotel is located right across the street from the Convention Center and nearby Cruise Terminal where I did a ship inspection and lunch. Check-in went very smooth and hats off to Chase for being an excellent employee. He explained all the amenities the Hotel had to offer and was very thorough.

My room was very nice (I stayed in room 720) and more than adequate for my needs. The king bed was very comfortable as well.

My housekeeper Maria was excellent and did a great job cleaning my room. I accidently stained the comforter with some food and came back to find it changed for a new one.

They only have valet parking but it is definitely worth it as other parking options are limited. Valet guys were quick to get my car and the longest wait I had was 5 minutes.

Each morning they have a complimentary breakfast and it met my needs.

Overall, very good stay and will definitely stay here again.

Room Tip: Request the old warehouse section of the hotel versus the new tower side.
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  • Stayed July 2013, traveled on business
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Helpful?
2 Thank Doug K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Allen, United States
1 review
Reviewed August 20, 2013

I enjoyed my Birthday in N.O. it was a wonderful experiince. Everything was nice, clean and comforable!! My sisters and i also enjoyed the N.O. Saints game that was held this weekend as well. I would definently recommend this property to family and friends.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank Marquita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cave City, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed August 20, 2013

The room smelled so bad it was hard to sleep in it. The front desk offered to come spray the room with air freshener but we had already sprayed it and it still stunk. The employee's were very friendly and helpful. The location was great. The breakfast was wonderful.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Edward K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene M, General Manager at Hampton Inn & Suites Convention Center, responded to this review, August 21, 2013
Thank you for taking the time to write a review of your recent stay with us. I am sorry to hear that your room had a bad odor and that we were unable to assist you with correcting the problem. If you would like to speak with me directly I will be more than happy to discuss your recent stay. You can reach me at 504-566-9990 or email Martinez@highpointe.com. – Charlene Martinez, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, United States
1 review
Reviewed August 19, 2013

This was a great stay in a great city. This hotel has an amazing feel to it with lots f historical references. The staff was super! The checking in and out was efficient as well. Parking was done onsite and was resonable.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Bryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca raton, United States
1 review
Reviewed August 17, 2013

The hotel was fine but the staff was not accommodatintg. They were busy with something else and never gave the customers staying at the hotel any mind. The concierge gave us wrong directions and information. The front desk spent most of their time on the phone and not with the person in front of them. When you complain to the manager and ask to be called back they don't react or call back after the situation.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene M, General Manager at Hampton Inn & Suites Convention Center, responded to this review, August 19, 2013
Thank you for taking the time to write a review of your recent stay with us. I apologize for the negative experience you encountered with our front desk staff and concierge. Please feel free to contact me personally at your convenience and I will be happy to speak with you regarding your recent stay. You can reach me at 504-566-9990 or email Martinez@highpointe.com. – Charlene Martinez, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Convention Center

Property: Hampton Inn & Suites Convention Center
Address: 1201 Convention Center Boulevard, New Orleans, LA 70130-8904
Phone Number:
Location: United States > Louisiana > New Orleans > Arts District / Warehouse District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in New Orleans
#11 Best Value Hotel in New Orleans
#13 Romantic Hotel in New Orleans
#26 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Convention Center 3*
Number of rooms: 288
Official Description (provided by the hotel):
A restored property housed in a historic landmark building, the Hampton Inn & Suites New Orleans Convention Center provides unique, luxurious accommodations in an ideal location. Set amid the vibrant Arts & Warehouse District, across from the Ernest N. Morial Convention Center, our upscale New Orleans hotel is the perfect home base for business travelers. It's also situated near popular leisure attractions, including Riverwalk Market Place, Louisiana Children's Museum, National World War II Museum, Riverboat Cruises and the Mercedes-Benz Superdome. With spacious, beautifully-appointed rooms, free Wi-Fi, a hot daily breakfast, premium amenities and good, old-fashioned Southern hospitality, our New Orleans Convention Center hotel provides an unforgettable lodging experience in one of the world's most unforgettable destinations. Don't forget to visit our Warehouse Bar, located in the lobby, during your stay. The historic and laid back atmosphere is a great place to unwind after a long day and to gather with friends to enjoy a few cocktails before hitting the town. Not to mention all guest 21+ will receive a buy one, get one free drink coupon at check-in! The Warehouse Bar is open daily from 5-11 pm. ... more   less 
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Also Known As:
Hampton Inn & Hotel New Orleans
Hampton Inn And Suites Convention Center
Hampton Inn New Orleans
New Orleans Hampton Inn

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