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“Not-Your-Average Hampton Inn”

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Hampton Inn & Suites New Orleans Convention Center
Ranked #17 of 166 Hotels in New Orleans
Certificate of Excellence
Reviewed April 15, 2012

We just spent three nights here. If the logos were absent, you wouldn't know it was a Hampton Inn. This chain normally has clean, comfortable, functional, but simple properties. This particular property is much more substantial in its services and decor.

This renovated warehouse offers an interesting change from cookie-cutter hotels. They did a great job modernizing it without destroying its original look. The large, high ceilinged lobby is a nice place to sit and read or meet friends. Also, there wasn't obnoxiously loud music blasting, making it peaceful and relaxing.

Pros: Friendly staff. Spacious and clean room, with high ceilings. Our requested rollaway waiting for us in the room. A huge breakfast area with many tables (often a problem at other hotels). A better-than-average breakfast buffet that was constantly refreshed. An on-site bar. Plentiful cabs (we didn't have a car). Nice neighborhood; despite its neat but somewhat gritty appearance, there are lots of little nooks and crannies to explore. A shower with ample water pressure and hot water, which can be problematic at older hotels in New Orleans. Upon check-in, we had to initial on the contract that we would comply with their no-smoking rules, which I appreciated, being allergic to smoke.

Cons: Very few...I was surprised that since the hotel had a nice lounge, and offered in-house catering for events, they would have food service available for guests but they didn't. There were bar-and-grill places nearby for a simple meal, but were really smoky. We had a partial kitchen, (no stove or kitchen sink, but a counter, microwave, fridge and basic eating utensils), which was handy, but a serrated knife would be helpful. We had bought fruit and cheeses and found it hard to assemble a platter using what was basically a butter knife. Lastly, either there were guests who disregarded the smoking rules, or the ventilation system had issues, but several times the smell of stale smoke was in the room. If it was a guest belligerence problem, I guess the hotel can't do much about that.

Room Tip: Upgrade to a suite if you can afford it.
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  • Stayed: April 2012, traveled with friends
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2  Thank shortysnh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 12, 2012

First of all, you must request the old building...very cool and unique. I would not have been as happy with the regular building at Final Four Weekend prices ($329 for standard-4 night min---ouch!) Our room was spotless...grounds clean...no strange smells! Bed was awesome--14 foot high ceilings and old warehouse windows were just cool. I was scared reading reviews about NOLA hotels, but we were thrilled with Hamptonn. Just a half mile to HArrah's, and 1.2 mile walk to beginning of Bourbon Street. So, close enough to all the fun, but away from the craziness when it was time to sleep. Free breakfast was nice. Parking is $30...wish I would have just parked at garage 1 block away for $12 a day. I would like to visit NOLA again when not so crowded, and would stay here again.

Room Tip: Request old building...and look online for floor layouts...rooms ending in 01 & 02 are huge!
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  • Stayed: April 2012, traveled with family
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2  Thank hoosierref
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2012

We stayed one night and were very pleased with the hotel. Our double queen bedroom was large, nicely decorated, and very clean. The bed was very comfortable, and the bath was large.

One problem we encountered was trying to unload our car with three buses on the street in front of us. It appeared that they had unloaded the luggage, but they continued to sit in front of the hotel. I don't know how much blame the hotel deserves, but there was poor planning on the part of someone.

The young lady at the desk told us we could park on the street because meters are not checked between 6:00 pm and 8:00 am. (She also gave us a room far away from the young people who were checking in.) While we drove around the block waiting for the buses to move, we saw lots of metered parking in well lighted areas. We finally were able to park directly in front of the hotel in a parallel space. My husband went out the next morning and fed the meter until we checked out, and it was significently less than the thirty dollar valet parking fee.

It was very crowded at breakfast, and the attendants did a fabulous job of replenishing items on the breakfast bar. The food was very good with lots of variety. If it hadn't been raining, it would have been pleasant to sit in the pretty courtyard near the pool to enjoy our meal.

The business center was well equipped, and there was also a seperate area dedicated to printing boarding passes.

We would definitely stay in this hotel again. The rate we paid was very inexpensive for the quality we received. It isn't near the French Quarter, but if you have a car, this hotel is an excellent value.

  • Stayed: April 2012, traveled as a couple
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5  Thank txtravelgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2012

I would definitely stay at this Hampton Inn again if I came to New Orleans. It is just across the street from the convention center and a short walk to Canal Street and the French Quarter. The street cars are also within a few blocks, which is convenient to go to the French Quarter or Garden District. The hotel was charming and the hot breakfast was also great. The front desk attendants and the concierge were very helpful. My only complaint is that compared to other Hampton Inns that I've stayed in, our room was a little run down. I imagine it gets a lot of turn over being just across the street from a convention center, though. All in all, I would certainly recommend this hotel. The beds were comfortable and there are too many other positives that outweigh the room condition.

  • Stayed: April 2012, traveled with family
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2  Thank l_michelle_e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2012

I would probably rate this higher except for several things that bothered me. It is a very attractive building that is well kept. Breakfasts were great, something for everybody. Coffee and tea were available 24 hours. Multiple rest/meeting areas in the huge lobby. Desk staff was helpful. I found the concierge the opposite. He sat there and never made any suggestions when asked, had little knowledge of area or maybe was just lazy. I was totally unimpressed. We got more help from the desk staff. We had intended to tour as well as attend our convention. There were always taxis available. The location was the best for the convention center but far from the fun. The Convention Center was right across the street and for that reason, I would return to this hotel. There was nowhere to eat in the hotel except for microwavable and junk food. The major reason I gave this an average is that the carpet in our room was damp. The entire room was damp, actually. I hand washed a shirt that I wanted to rewear. It was a travel shirt that was supposed to dry quickly and has in the past. It took four days to dry. Now, I understand that NOLA is humid. But damp carpets and musty room were too much to bear. I will definitely ask to see the room if I ever have to return.

Room Tip: A garden view is nice. It gives you a panoramic view of the city and overlooks a garden across the...
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  • Stayed: March 2012, traveled on business
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2  Thank Suzegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2012

Our cruise returned to New Orleans on Thursday morning and we chose to spend the day seeing some of the city. We had made advance reservations with Hampton but our room was not ready at 10:00 a.m. The bell man tagged our bags for us so we could walk around without having to worry about our luggage. The desk clerk said she would call us when our room was ready. Gave her my cell number and within a couple of hours they called. Our room was in the "new" side of the hotel, had a view of the highway and traffic on a side street, but that was no problem. The room was very clean; comfortable king size bed; the expected Hampton Inn amenities!! Breakfast was much better than usual, oatmeal, assorted fruits, cold cereals, western omelets, sausage and hashbrowns and coffee, juice and hot tea. This hotel is right across from the convention center, a fairly easy walk to Riverwalk Mall & the cruise port. We actually walked all the way through the French Market before we hopped a ride on the street car. Would definitely recommend this hotel to anyone looking to stay in this area.

  • Stayed: March 2012, traveled as a couple
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1  Thank pianoplayerla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2012

This hotel offers exactly what you expect from Hampton Inn - reasonable prices, a nice breakfast buffet, good beds and free Internet. But it adds a good location - not in the French Quarter, not at the Superdome, but priced lower and within easy walking or cab distance of all the attractions. And unexpectedly, the lobby is lovely, there's a charming courtyard, and an attractive bar for cocktails. Our room was quite stylish with good draperies and a handsome window.

  • Stayed: January 2012, traveled with friends
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Thank Bets54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites New Orleans Convention Center

Address: 1201 Convention Center Boulevard, New Orleans, LA 70130-8904
Phone Number:
Location: United States > Louisiana > New Orleans > Arts District / Warehouse District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in New Orleans
#13 Romantic Hotel in New Orleans
#20 Family Hotel in New Orleans
Price Range: $125 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites New Orleans Convention Center 3*
Number of rooms: 288
Official Description (provided by the hotel):
A restored property housed in a historic landmark building, the Hampton Inn & Suites New Orleans Convention Center provides unique, luxurious accommodations in an ideal location. Set amid the vibrant Arts & Warehouse District, across from the Ernest N. Morial Convention Center, our upscale New Orleans hotel is the perfect home base for business travelers. It's also situated near popular leisure attractions, including Riverwalk Market Place, Louisiana Children's Museum, National World War II Museum, Riverboat Cruises and the Mercedes-Benz Superdome. With spacious, beautifully-appointed rooms, free Wi-Fi, a hot daily breakfast, premium amenities and good, old-fashioned Southern hospitality, our New Orleans Convention Center hotel provides an unforgettable lodging experience in one of the world's most unforgettable destinations. Don't forget to visit our Warehouse Bar, located in the lobby, during your stay. The historic and laid back atmosphere is a great place to unwind after a long day and to gather with friends to enjoy a few cocktails before hitting the town. Not to mention all guest 21+ will receive a buy one, get one free drink coupon at check-in! The Warehouse Bar is open daily from 5-11 pm. ... more   less 
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Also Known As:
Hampton Inn & Hotel New Orleans
Hampton Inn And Suites Convention Center
Hampton Inn New Orleans
New Orleans Hampton Inn

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