First the good : location/balcony is great and the rooms are quaint. However, if you hope to have any type of privacy or room accessibilty on your terms - not good. Our first morning we went out for breakfast and needed to use the room and were denied access by the maid. She said she needed to clean the room and would not leave when we said we don't need anything cleaned just please leave towels and something to clear up shower drain. She refused to leave, had a mop out cleaning the bathroom and made us wait out in courtyard almost 2 hours before "letting us in". We didn't want to be disagreeable so we didn't say anything to management. Two days later I was horribly sick with migraine and came back to room to get medicine and a quick nap. The maid knocked, and I said through the door that I was sleeping and don't need maid service...she knocked again and I repeated the situation very nicely. Next thing I know there is an argument outside the door and keys are in my door and a woman is shouting INSIDE MY ROOM "she needs to clean up in here"! A blonde woman is glaring at me demanding to let the maid clean the room. I was so ill, confused, outraged yet kept my composure by telling her that I was sick and needed to stay in the room and do not want maid service. This woman belligerently asked "when is she supposed to clean this room? She needs to get in this room!" I was flabbergasted by her rudeness and outright invasion of privacy. If I wasn't about to be sick from the migraine I know I would have been shouting back but told her that the maid could "clean the room" the next day once we leave. By the way, we are decent, clean laid back 40 year olds, so the room was pretty much spotless! When we came back the next day after the maid "cleaned", the shower drain still was backed up since day one and all of my toiletries were in our friend's dop kit as well as personal items that were taken out of bags and put in other bags...really can't stress enough how strange and irrational the staff were - what the heck did they want to clean that took 2 hours in a teeny tiny room? Did not feel welcome at all....
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- Also Known As:
- 905 Royal Hotel