My family and I stayed at the Ritz Carlton New Orleans for New Years for three nights. You could tell the hotel was full but this did not affect the service. We stayed in standard rooms, which is the most basic rooms you can get, and we found the decor to be classic. Wood furniture, comfortable beds, beautiful upholstered fabrics. Ritz Carlton's are usually decorated classic vs modern but they still have all the modern amenities, some people may consider this dated but I certainly don't!
The room was always cleaned in a timely manner. Room service was good and had fast service, even on January 1st, you can imagine how many people were choosing to order breakfast in their room after a long night.
The hotel is a block and half away from Bourbon.
The only reason why I give it a four star on service is because the concierge service wasn't the best. I guess the concierge felt we were asking too many questions and after our third question to cut us off she answered a questions and went into a back room, leaving us standing there. Also we took a walking tour at the recommendation of the concierge, we thought we were taking it with a serious company and it turns out the meeting point was on the sidewalk in front of a restaurant and the tour guide took cash only. It was just a little weird...didn't expect that from a concierge recommendation.
Overall great hotel.
- Official Description (provided by the hotel):
- Closed due to damage from Hurricane Katrina until December, 2006. ... more less
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- Also Known As:
- The Ritz-Carlton New Orleans Hotel New Orleans
- New Orleans Ritz Carlton
- Ritz New Orleans
- Ritz Carlton New Orleans