Recently stayed at this property Aug. 7th_10th, 2014 at club room level (room 889). This was my 2nd stay here, having previously stayed in about February, 2012 while it was under renovation. We were warmly greeted by front desk and offered an upgrade for a modest price, which we accepted. If you stay at this property, Club level is the way to go. The Club level lounge is well appointed and immaculate and has endless wine, beverages as well as 7 food presentations daily. The staff is professional & warm without being overbearing. I was particularly fond of Madeline who works at the Club lounge. This property has an excellent gym/Fitness rooms, plenty of cardio machines, weights and core, yoga area. It also has an indoor resistance pool, but NO OUTDOOR POOL The room renovation was a huge hit with my wife & I. Our room was spacious, the bed had the best mattress I've ever slept on, great 50" LG HD TV, had two large windows overlooking the French Quarter and a splendid marble bath. Now the negatives: (1) the layout of this hotel is terribly confusing. Even though this was my 2nd stay, I found navigating from the lobby level to the club level & back extremely frustrating. One set of elevators only go from ground level to the 3rd floor. Another set of elevators go from the 4th through 9th floors. However, club levels are on the 8th & 9th floors and you must exit onto the 4th floor to go through a special door at the end of the hall to access the club level lounge, from which you can access other elevators to your club level room. (Clear as mud? Exactly.) I wasn't the only one having problems, as I was asked by 5 or 6 other guests how to get back to their room or to the lobby. (2) The in-room coffee makers are less than desirable, ours brewed about 1/2 shot of coffee per packet; maybe ours was defective. (3) Housekeeping twice failed to restock our coffee supply. (3) This property charges about $13 a day for WiFi, which I find excessive for a property of this class. I would expect WiFi to be free. (4) Although we traveled by train to the city and therefore didn't have a vehicle to park, I noted that parking was about $43 per night, so you need to keep that in mind as well. All that said, my wife and I enjoyed our stay very much, the Ritz is a great place to rest & recharge in NOLA.
- Official Description (provided by the hotel):
- Creating memories within the historic 1908 Beaux Arts Maison Blanche building, The Ritz-Carlton, New Orleans retains the grace and charm of an antebellum mansion. Guests of our French Quarter hotel have the honor of resting near popular area attractions, including Bourbon Street, but can also experience local traditions in our Courtyard, which hosts special events with our Crawfish Concierge, Snowball Sommelier and Oyster Butler. The Ritz-Carlton, New Orleans offers a peaceful retreat with feature ... more less
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- Also Known As:
- The Ritz-Carlton New Orleans Hotel New Orleans
- New Orleans Ritz Carlton
- Ritz New Orleans
- Ritz Carlton New Orleans