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“No complaints!” 4 of 5 bubbles
Review of Chateau Hotel

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Chateau Hotel
Ranked #119 of 162 Hotels in New Orleans
London, United Kingdom
Level Contributor
67 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“No complaints!”
4 of 5 bubbles Reviewed June 27, 2013

Nice hotel with a four star feel to it. Not expensive, other guests were mainly lower middle age. Great location a few meters stroll from Jackson Square. Rooms were great but could have used an extra closet. Bed was large and comfortable and the room had an atmosphere befitting of New Orleans. Looking out to Chartres street through our windows was nice and not a bother at night as you're just out of reach of all the noise coming from more lively streets very close by. Breakfast service was one of the best systems I have ever experienced at a hotel. I'm not a fan of getting up early and having to stare at strangers as I'm having my breakfast so getting it delivered to our room every morning for free was great. Breakfast was big with a wide selection I'm sure other reviewers have already covered. The courtyard area is great and the pool is never over crowded. Quiet at night and Wifi worked beautifully. Staff was very friendly and this was the only hotel I've stayed in the US that let you use the guest PC including access to usb ports, managed to transfer my camera pictures to a backup usb, saved my trip. Thx again Chateau.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelingNormands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah D, Manager at Chateau Hotel, responded to this review, July 9, 2013
We work very hard to show our guests the true meaning of southern hospitality, so it's great to hear that you enjoyed your stay with us! Thank you for taking the time to write us a review here on TripAdvisor. I hope you come visit us again in NOLA on your next trip to the USA!

Till then,
Sarah Drake
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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708 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
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English first
Saint Louis, Missouri
Level Contributor
3 reviews
4 of 5 bubbles Reviewed June 25, 2013

They were remodeling the rooms when we were there.. taking out the old carpet and putting in tile. We stayed for 3 nights for like $250... awesome value for the price!! Free breakfast everyday brought to your room. They also bring a news paper. Safe. Very private parking. We will be back!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jaci h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah D, Manager at Chateau Hotel, responded to this review, July 9, 2013
It's great to hear that you enjoyed your stay with us, Jaci! Great prices, southern hospitality, great location — That's exactly what we're trying to provide, so its great to hear that you think we're doing a good job. Thank you for taking the time to write us a review and we'll look forward to your next trip to New Orleans.

Cheers,
Sarah Drake
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East London, South Africa
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed June 25, 2013

This was our first trip to USA and New Orleans. Beautifully restored, character filled historic building in the heart of the French Quarter. Great location for easy walking to all attractions.
Staff were great and rooms nicely period decorated. Price seems fair. Lovely courtyard patio with pool where we met many other guests and struck up good conversations. Courtyard could do with an upgrade and be cleaner. We had a super stay.

Room Tip: Book Ground floor rooms overlooking or near to courtyard.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BreezeInn4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah D, Manager at Chateau Hotel, responded to this review, July 3, 2013
We were so happy to host you on your fist trip to the United States! Friendly staff, great accommodations, friendly guests — that's what southern hospitality is all about down here in the South! Thank you for taking the time to give us some feedback here on TripAdvisor. If you're ever back in New Orleans, stop in and say hello!

Cheers,
Sarah Drake
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arnaudville, Louisiana
1 review
5 of 5 bubbles Reviewed June 25, 2013

Anytime we plan a trip to New Orleans we stay at Chateau Hotel. It is in the perfect location (in between Bourbon and French Market / Jackson Square) with a pool to relax and cool down on those hot summer days. The staff is extremely nice and helpful. They have their own gated parking lot right across the street with valet so you don't have to worry about where to park your vehicle for $20 / day which is reasonable in NOLA. And finally, the rates are the best in town! WE LOVE CHATEAU HOTEL!

Room Tip: I would not choose a pool side room... the noise from late night party goers may keep you up
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank MikalynAlbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah D, Manager at Chateau Hotel, responded to this review, July 3, 2013
It's great to hear that you love staying with us when you're in NOLA! Excellent accommodations, great location, awesome pool — that's exactly what we're going for, so it's great to hear that we're doing a good job! Thank you for your kind words here on TripAdvisor. Next time you're in town, we'll look forward to seeing you.

Till then,
Sarah Drake
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado, United States
1 review
4 of 5 bubbles Reviewed June 25, 2013

Chateau Hotel was a very wonderful place to stay. All the employees were friendly, the place was clean and the rooms were nice. The only thing I didn't like is the breakfast either came way early to what time you asked or later then what you asked. The pool was nice and has a great family feel or romantic feel. I would suggest this hotel and I would stay there again. Price was a nice rate as well.

Room Tip: If you want to sleep in don't get a room by the pool side as it can get noisy both day and night...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah D, Manager at Chateau Hotel, responded to this review, July 3, 2013
We work very hard to provide great experiences for our guests, so it's great to hear that we're hitting our mark, Melissa! I hope you enjoyed your stay in New Orleans and look forward to seeing you on your next visit!

Till then,
Sarah Drake
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paducah, Kentucky
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 25, 2013

great location and ambiance. Have stayed there for years. Service always first-rate. Located near all the sights and great restaurants. Also a few watering holes located within easy walking distance. I did miss seeing my friend Wendell. Bobby has retired but all the new people are super. The owner is local and property shows great attention to quarter character.

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Stephen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah D, Manager at Chateau Hotel, responded to this review, July 3, 2013
We're so happy to hear that we've been able to keep you coming back for all these years, Stephen! We've got the best location in town, so it's great that you've been able to take advantage of it on your visits. I told Wendell you said 'Hello' and Bobby hasn't fully retired...he's here on Tuesdays and Wednesdays! Thank you for your compliments and I'll be looking forward to your next visit.

Till then,
Sarah Drake
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McNeill, Mississippi
1 review
5 of 5 bubbles Reviewed June 24, 2013

Very please with my stay at the Chateau Hotel. Nothing fancy about the room and some would consider it on the small size but I don't visit the French Quarter to stay in a hotel room. The room was clean. Staff was friendly. The price was great. Excellent location. I will be returning.

  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Douglas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah D, Manager at Chateau Hotel, responded to this review, July 3, 2013
It's so great to hear that you had a great stay with us, Douglas! We work very hard to provide friendly comfortable accommodations for our guests, so it's great to hear your compliments. Thank you for taking the time to write us a review and I'll look forward to your next trip to the Big Easy!

All the best,
Sarah Drake
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chateau Hotel

Property: Chateau Hotel
Address: 1001 Chartres St, New Orleans, LA 70116-3299
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #119 of 162 Hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
Guests of the Chateau Hotel can enjoy an afternoon relaxing by the pool, set amongst a beautifully landscaped courtyard with classic statuary and fountains. In the evening, the courtyard transforms into a romantic setting for guests to enjoy evening cocktails at the Patio Bar before a night out on the town. The Chateau Hotel is perfectly positioned just two blocks from famed attractions such as Jackson Square, Bourbon Street, the Old French Market and the Mississippi River.We invite you to stay at the Chateau Hotel where you will be treated like royalty in a timeless and intimate setting as a visitor to our exciting city. ... more   less 
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Also Known As:
Chateau Hotel New Orleans
Chateau Motor Hotel
Chateau New Orleans

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