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“It's got character, convenience, good breakfast” 3 of 5 bubbles
Review of Best Western Plus St. Charles Inn

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Best Western Plus St. Charles Inn
Ranked #35 of 161 Hotels in New Orleans
Certificate of Excellence
GreenLeadersBronze level
Iowa
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“It's got character, convenience, good breakfast”
3 of 5 bubbles Reviewed November 13, 2012

Our trio stayed at the Best Western Plus - St. Charles Inn at 3636 St. Charles Ave in New Orlean's Garden District. Our stay was the weekend of Halloween in the French Quarter, a music festival and other tourist events. We felt lucky to book here for $287/night. In "normal" times, $150/night would seem fair. The only remaining rooms in the French Quarter were $450+. The $100 rooms in nearby Gretna and Metairie had sold out.

Location was right on the St. Charles trolley line - immediately out front. The line runs 24 hours. We heard some "ding-ding-ding" of bells but it didn't prevent anyone from sleeping. There was a c-store/gas station handy. Restaurants are in the area, too. The HVAC equipment was located immediately outside the windows (good black-out curtains) of our corner room. Hardly a delightful view. The floors/stairs were a bit uneven and squeaky. There was a bit of mold on the bathroom ceiling. The bathroom window did open completely which was nice.

The room had a complete bathroom - and an extra sink just inside the door. There was a room safe, mini refrigerator and microwave. The TV remote claimed to have been sanitized. There was a work desk and light, which probably wouldn't be sufficient if you had a lot of paperwork to do.

Staff were busy - dealing with people with dogs and the near-homeless. Made me wonder if one group of them (rough-looking, soiled backpack, no bags) were being put up in the same hotel? Staff accommodated our early arrival by providing access to their free parking lot 5 hours before check-in time. The other freebie, breakfast, was far more than continental and plentiful: peppery fried potatoes, scrambled eggs - no Tabasco sauce or ketchup, yogurt bar with strawberries in syrup and blueberries, raisin bread, pastries, cinnamon rolls, coffee bar, apple juice, OJ, whole and 2% milk, PB, toast and jelly, fresh fruit (browning bananas), cereal bars to go, packets of hot chocolate and hot oatmeal. The Sunday morning newspaper, too.

  • Stayed October 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Dianefromderby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 reviews from our community

Traveler rating
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    41
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Carrollton, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

I stayed at this hotel from November 8 - November 11, 2012. Located within walking distance of Lafayette Cemetery No 1 and the Garden District. Clean, comfortable, and quiet with a super friendly staff. The morning breakfast was very good - waffles, eggs, sausage, pastries, cereals, juices, and coffee. The room had a mini fridge, microwave, and a coffee pot. The fitness center is adequate with an elliptical, treadmill, and universal weight machine. Great place! I would definitely stay there again.

Room Tip: My room was on the parking lot side and the morning sun made the bathroom very hot. Fortunately, the...
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  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GLJezebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed November 1, 2012

Very nice hotel in nice comfortable garden district. My spouse and I took every opportunity to learn what we could in this fabulous part of the U.S. and at the end of the day we were rewarded by friendly staff and cozy clean and secure accommodation. I recommend this location because of its proximity to most other attractions. Very easy public transportation without all the hassle. Relax at the bar downstairs and enjoy the evening with new friends. Arrived in town quite early and were given access to parking and early check in, with a great smile and willingness to give direction on area attractions.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank KM101712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Missouri
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 28, 2012

We couldn't have asked for a more peaceful and relaxing location...great hotel breakfast bar, beautiful homes in the area, nice restaurants within walking distance, wonderful new Fresh Market grocery right down the street and a drug store. The desk clerk, Janea was an absolute doll and so very helpful!!! We all thought she was just the best!!! I have to say we did smell a slight "cooking odor" when we entered the hallways on arrival...but it never really bothered us. People need to get over themselves...I can't believe they would mark this great hotel down just because of that!!! Get real!!! We will definitely stay here again!!!

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Donna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, TX
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 21, 2012

Came to New Orleans for our Anniversary trip. So glad we decided on the St. Charles Inn. Great location, beautiful neighborhood, easy trolley ride to Canal St and anywhere along St. Charles St. Nice restaurants, bars close. Had a nice run on the trolley tracks on morning. Hotel was older but well maintained and clean. Staff was courteous, breakfast was good. Gated, free parking was nice. Would definitely recommend.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Evalou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed October 18, 2012

This hotel has a great location and all of the amenities to make my stay comfortable. Special thanks to the night staff with my late arrival and early morning cab to the airport! I was in town for a wedding and was able to get a reasonable rate on a very busy weekend. Keep it up!

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bestwesternpdmanager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
4 reviews
5 of 5 bubbles Reviewed October 17, 2012

First impression - WOW!, Upon arrival the staff couldn't have been more friendly, helpful, and courtious. The staff new enough about the city they could suggest places to visit and places to eat. The hotel is located in what they call "UP TOWN", and is a very nice area, joggers, bikers, etc. The trolley stop is a half block away. Parting impression - WOW!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank davisvaughn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus St. Charles Inn

Property: Best Western Plus St. Charles Inn
Address: 3636 Saint Charles Ave, New Orleans, LA 70115-4690
Phone Number:
Location: United States > Louisiana > New Orleans > Garden District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#11 Green Hotel in New Orleans
#26 Romantic Hotel in New Orleans
#42 Business Hotel in New Orleans
#58 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus St. Charles Inn 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
This charming New Orleans Garden District hotel is located on historic St. Charles Avenue and provides convenient access to the French Quarter, the Super Dome, The WWII Museum, and the Aquarium of the Americas. Situated in historic uptown New Orleans near the beautiful Garden District, the Hotel is an easy streetcar ride away from Audubon Zoo and is the closest hotel to Tulane and Loyola Universities. The BEST WESTERN PLUS St. Charles Inn is the ideal getaway destination.Enjoy convenient access to many local attractions when staying at this Louisiana hotel such as the New Orleans Art District, the French Quarter and several nearby museums. Hotel guests will also be close to a variety of outdoor activities such as biking, horseback riding, golf, hiking and fishing. Each of the 40 well-appointed guest rooms comes equipped with refrigerators, microwaves, cable television and wireless high-speed Internet access. Hotel guests are welcome to a complimentary deluxe continental breakfast each morning. Other hotel amenities include a state-of-the-art exercise facility, business center, and free parking. The BEST WESTERN PLUS St. Charles Inn is conveniently located directly on the streetcar line to provide convenient transportation to other areas of Louisiana. Take a ghost tour of some of the many historical cemeteries nearby or spend an afternoon in the City Park. Families especially will enjoy visiting the Audubon Park & Zoo or the Aquarium of the Americas. Both Tulane University and Loyola University are within one and a half miles of the hotel, making the BEST WESTERN PLUS St. Charles Inn ideal lodging for those visiting students. New Orleans also hosts a variety of events year round such as JazzFest, Mardi Gras and several major sporting events ... more   less 
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Also Known As:
Best Western Plus St. Charles Hotel New Orleans
Best Western New Orleans
New Orleans Best Western

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