We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Charming, friendly, and elegant. A bathroom refresh would help.”
Review of Soniat House

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Soniat House
Ranked #91 of 167 Hotels in New Orleans
Certificate of Excellence
Reviewed March 26, 2014

The Soniat is perfect in so many ways and staffed by such charming people that it pains me to gripe about anything. However, as it's billed as a luxury hotel and charges accordingly, it seems to me that the bathroom in a two-bedroom suite should at least be fully functional, if not actually luxurious. Ours (we had room 50) had an ancient Jaccuzzi tub/shower combo. The tub had nonfunctional controls and cracked plastic; the shower, which was a handheld showerhead affixed to a wall holder, did not fit in its receptacle and was angled in such a way that it sprayed all over the room. There were no hooks to hang the bathrobes; no towel rods. Another small complaint: The hotel could be a little more gracious with what are often "complimentary" extras elsewhere. The breakfast of biscuits and coffee, for example, should be included in the room price. $12 is a little steep when the same biscuits can be had at Cafe Envie around the corner on Decatur Street for a fraction of the price. Honor bar prices, even for soda, are similarly high. Again, I don't want to seem churlish, especially since I was twice "comped" on a Diet Coke. However, it would have been nice to have such small touches billed as complimentary in the first place. These are little things, I know, but my definition of "luxury" means attention to detail and getting the little things right.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank prettymongoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances S, Owner at Soniat House, responded to this reviewResponded March 28, 2014

No hooks? I can't apologize enough. How could we have missed that? It will be rectified immediately. We are in the process of redoing all of the bathrooms. Thanks to your constructive comments we will move that bath to the top of the list.

Give us another try. We will try to do better for you next time. We'll have the diet cokes on ice waiting in your room.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (331)
Traveler rating
Traveler type
Time of year
Language

151 - 157 of 331 reviews

Reviewed February 11, 2014

We've stayed at Soniat House twice now - for my birthday in February, 2014, and in 2012. I'm hoping to make it a yearly experience! This is a beautiful, romantic and historic inn complete with a charming courtyard! The staff are both friendly and accommodating, including the resident cat - Claire! The location is perfect too! Within the French Quarter, you're just a walk away from all the action! In one word, it's PERFECT!

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Marna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances S, Owner at Soniat House, responded to this reviewResponded February 13, 2014

Why just your birthday? We would love to see you more often.

Thank you for the charming picture of Claire. She has so many friends I am thinking of getting her a facebook page!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2014

We stayed here for a week through New Years 2014 and the hotel was fabulous. From the moment we arrived we felt as if we were part of a truly unique New Orleans experience.

The initial room we were given was on the third floor "attic room" and while it was large in size we had an issue when it rained that night. We woke up to some water leaking through the skylight and onto the bed which was pretty startling for a "haunted" city such as New Orleans.

When I spoke to the hotel management on this they were all extremely helpful and quick in moving us to a smaller but more decorative room on the second floor. They even included breakfast for the duration of our stay for the inconvenience it caused which was a nice touch.

The breakfast on a daily basis was very good and efficient, chicory coffee and the warm biscuits were amazing and served with a hot stone to keep them that way. Excellent service! We also like the grown-up honor bar and the comfortable, cozy atmosphere.

Overall this hotel lived up to our expectations - the architecture, the period-appropriate decoration and attention to details was exactly what we were looking for, if you want an upscale place to beat the madness of Bourbon Street but still get that unique New Orleans feel Soniat House is the place for you!

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank marena23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances S, Owner at Soniat House, responded to this reviewResponded February 9, 2014

So kind of you to write such a nice review. Thank you.

It is indeed difficult to maintain these slate roofs. Occasionally a single slate can slip out of place. Unfortunately it happened to you. Please accept our apology again. Were are glad to hear that you were please with the balance of your stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

I stayed here for four nights 25 - 28 January. This hotel is different, it's housed in a old house, on the edge of the French Quarter. Check in was pleasant and easy. My room was on the ground floor overlooking the courtyard. The room was furnished with old, mismatched (antique?) furniture, apart from a small flat screen tv. Once again, only one easy chair in a double room. The bathroom was small but had plenty of mirrors and space for toiletries, although I guess two people may struggle. The hot water tap turned to the left rather than the right, and the hot water took a long while to come through. Plenty of Molton Brown toiletries and Frette towels. There is a lounge with an honour bar.

Breakfast consists of orange juice, coffee and biscuits with jam. The orange juice appeared to be freshly squeezed, the coffee was very strong and the biscuits hot. They're effectively scones and jam. It takes about half an hour to arrive because the biscuits are cooked freshly to order. It is served either in the room or the courtyard.

I was stranded for an extra night due to Winter Storm Leon, and the staff were very accommodating. Much of New Orleans appeared to close down, although the French Quarter seemed unaffected by the ice and snow. I was called by reception to say that the kitchen had sandwiches if I needed some, free of charge. On my last evening Bill, one of the receptionists was in the lounge and he is a mine of information about both the hotel and New Orleans. Check out was efficient and fast.

When I looked on Google Street View, the hotel appeared to be in a rough looking street, but I always felt safe walking around. The staff in the hotel are all very polite. I guess the word I would use, is, courtly. I'd stay here again. I'm currently waiting for my shuttle to the airport and posting this using their wifi.

Stayed: January 2014
4  Thank mktraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances S, Owner at Soniat House, responded to this reviewResponded February 1, 2014

We are very pleased that you enjoyed your extended stay with us. It was our pleasure to serve you.
Your did an excellent of telling the readers of your review to ignore the Google map. I can't wait to check it our myself. As you now know we are in the very "high end" residential part of the French Quarter where homes sell between 2 and 5 million dollars! Our commercial neighbors are two museums and a Church.
You gave a very complimentary description of your Superior room. As it states on our web site , Superior rooms are recommended for single travelers like you. I'm pleased that you found it adequate. The walls of Soniat House are where they were in 1830. The size range is from 225 sq. feet for a Superior to 700 sq. feet for a Grand Suite with many intervals sizes for Premier, Junior Suites and Full Suites.. You are very far away but please do come back again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

This is the Bed and Breakfast to stay in New Olreans. Outstanding service, classical Southern charm. This is small hotel which only serve breakfast (which they serve the best biscuits I have had. The managers are just also the best, we stayed there on the resent storm and had to stay an extra night, they took care of us completely.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances S, Owner at Soniat House, responded to this reviewResponded February 1, 2014

Thank you so much for taking the time to write your review. We appreciate you generous comments. We are sorry for you that the recent freeze caused you to delay your departure but we enjoyed having a couple of extra days to spoil you.

Come back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2014

I have stayed at Soniat House since the mid 1990's and each trip is more special. I purposely ask for a different room each time to experience this historical property to hopefully learn it's whole story.

The staff could not be more warm with its sincere hospitality. Thank you Edina, Michele and especially Irvin who helped me when I lost my wallet in the French Quarter. He helped get the wallet back with its entire contents in tact! A magician!

Calvin and Jamal are always looking after me too - quietly nearby - the most southern gentleman on the planet. The breakfasts of delicious biscuits, coffee and fresh squeezed juice they bring to me will be missed!

The owners have beautiful taste to say the least and clearly care for this very special property with their hearts and souls. It's a spiritual place of renewal for me and I thank them for this gift.

The only suggestion I have is that the owners think about building a new website to share the visual beauty and mystery that the Soniat House holds. I have no understanding how busy it must be running a hotel. I know building websites can be pretty easy these days- having built my own. There are excellent photographs already on the current site and with some creativity, the hotel could be better shared around the world for what it is and not remain a best kept secret. Hope you don't mind my thoughts.

Warmly, Kate Novak

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Cobramom415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances S, Owner at Soniat House, responded to this reviewResponded January 25, 2014

Thank you for taking the time to write such a fabulous review.

The new website is 99% finished. It should be active in February.

I'll let you know when that happens and would love feedback from you.. It is not easy to create a website for a property like Soniat House.

We'll have tea next visit. I promise.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2014

The Soniat is one of those charismatic small hotels that those of us who are bored with the way bland cookie-cutter chains blur their surrounds can only hope to find. My first trip to mystical New Orleans, and it was between the Ritz and the Soniat, and I really made the right choice. At the Soniat, I KNEW I was in the old New Orleans. From the private key with which I let myself in the big front door (as though it were mine) to the way it opened onto a corridor designed for a horse and carriage, from the handsome little sitting room which served as a lobby to the private open courtyard onto which many of the old antique-filled rooms opened, from the graciousness of the service to the remarkable biscuits served for breakfast (baked fresh for each guest), and also, even especially, for its sense of privacy and discretion-- I love this hotel.

Room Tip: I had a balcony room on the street. I could hear the carriages go by and an occasional car, but not...
See more room tips
  • Stayed: January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank t e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances S, Owner at Soniat House, responded to this reviewResponded January 19, 2014

Thank you for taking the time to write your kind review.

Come back any time. You will find that the light traffic on Chartres Street never gets any heavier
as Chartres is closed to through traffic at Jackson Square.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Orleans hotels
French Quarter
Cornstalk Hotel
Cornstalk Hotel
#30 of 167 in New Orleans
587 reviews
French Quarter
Hotel Maison de Ville
Hotel Maison de Ville
#108 of 167 in New Orleans
137 reviews
French Quarter
Le Richelieu in the French Quarter
Show Prices
Show Prices
Show Prices
French Quarter
Hotel Provincial
Hotel Provincial
#20 of 167 in New Orleans
2,664 reviews
French Quarter
Inn on Ursulines
Inn on Ursulines
#45 of 167 in New Orleans
447 reviews
French Quarter
Hotel Mazarin
Hotel Mazarin
#7 of 167 in New Orleans
4,482 reviews
Show Prices
Show Prices
Show Prices

Been to Soniat House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Soniat House

Address: 1133 Chartres St, New Orleans, LA 70116-2593
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#50 Romantic Hotel in New Orleans
#68 Family Hotel in New Orleans
#70 Business Hotel in New Orleans
Price Range: $313 - $673 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Soniat House 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
A historic small inn in the quiet residential section of the French Quarter. Three townhouses built in 1830 by the Soniat family now operated as a hotel. Exquisitely furnished. Lush tropical courtyards. The hotel has 20 suites and 10 rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Orbitz, Hotels.com, Cheap Tickets, TripOnline SA, Hotwire and Agoda so you can book your Soniat House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Soniat House Hotel New Orleans
Soniat Hotel New Orleans

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing