I read an awful lot about this place before deciding upon it and I am so glad I did.
I have to admit that I thought that the proximity to Burbon Street and the tales of emptying dustbins outside would cause me problems (as I've ears that could make a bat seem deaf), but they did not. I had rung up the place initially and found them really helpful and as time got nearer, I emailed them to say what sort of room I would like. This was one of the areas in which they almost lost a mark. The person who replied to me just said "we do not book specific rooms until you arrive, but we will take a note of what sort of room you would like for when you arrive". This seemed to contradict a lot of the reviews below and I told them that and that I was concerned about turning up late on a Friday of festival and that my room might be..less than ideal.
However, I need not have worried, as the room I had (Room 124) was ideal. It was on the "second courtyard", which is separated from the main swimming pool area by a narrow passageway which leads to a courtyard that parallels the main one (but which is narrower). Only thing that gave me concern was a bar area that backed onto our room and some scaffolding down the courtyard. However the bar is not in use, so was not a problem. Not sure I would have heard it anyway, as it backed on to our bathroom.
Corrie (?) the attendant / bell hop was really friendly and informative throughout. She refused a tip from us as she said it was too high. She was the best person they had there without doubt. She made it feel like home. She couldn't do enough for us and her tips were always dead on the money. Without her, they would have lost a star for sure... in both senses.
The room was large and the bed comfortable, though we asked for more hangers. We also had trouble with the hot water for a day or two until we realised that the taps all run cold for a while until one (in our case the nearest), runs hot. Could have maybe used another pillow too, but we asked for that and got it. There was a safe in the room, and although there was no fridge, there was an ice machine which we used to fill our cool bag. The room had a TV (we never used it), coffee machine, air con and bath / shower.
First night we had a huge storm and I thought "great its noisy" before I realised it was a storm and not a party. I also could hear a family above us to the extent I could hear their footsteps and their conversations, but it wasn't too bad. I really am a light sleeper (and wear ear plugs every night), so if this is a huge concern, then book a second floor room. I did not find it caused a problem for me though.
I've read reviews saying the pool was dirty. This just isn't true. The pool is surrounded by trees which overhang it and it looks lovely as a consequence. Its therefore got some leaves in it most of the time, but I found I could easily clear these out in 10 minutes. The pool is also salt water which is worth remembering. There are 4 sun loungers and 4 tables around the pool. It never got overly busy and although small, it did what it needed to do which was cool us down. we were there all hours and even after 11 when it was a small intimate area. I was not aware of any people being raucous or badly behaved at all while there.
Breakfast was not my thing at all. It was continental. So you had a muffin, croissant, pastry thing, fruit (apple and orange), fruit juice and tea and coffee. I skipped it after my first day and just had a fruit juice or a coffee in the room. You could drop a star for this if you MUST have breakfast, but for me it wasn't an issue. I didnt like it much, but that is me. You could get free coffee in this area 24/7. Oh and there were overpriced vending machines next to the ice machine, but I'd recommend a nearby market.
As I say, the place was an oasis. We would come in from the baking heat and enter the courtyard and would feel like home. The rooms are nothing special, but they are nice and cool (aircon is a bit noisy I thought), and the staff couldn't do enough for us. The cleaning staff were nice and friendly too. It really was a little sanctuary. Whenever I saw the fiickering lights outside the Place D'Armes, I really did feel I'd got home.
Last day, they had builders in working around the scaffolding and they started banging and crashing at 9am. Were I staying that day and tired, then I would have been... unimpressed. This should not happen in a hotel and hopefully they will read this and take note. Anything before 10 is unacceptable and even then, they need to tell people its going to happen.
Couple of times we had people outside our room at "our" table. But we went out and chatted to them and it was all fine. I didnt like it when the builders were outside our room chatting.
So, it has its flaws (emailing sucked, noise from upstairs, builders), but overall, the friendliness, location and the feeling of tranquillity more than made up for the flaws... hence full marks from a picky traveller.
Oh and location was SPOT on...
- Official Description (provided by the hotel):
- Historic Hotel situated in center of French Quarter & comprised of 9 restored 18th century buildings. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, Cancelon and getaroom.com so you can book your Place d'Armes Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Place d Armes Hotel
- Hotel Place d Armes