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Reviewed February 4, 2007

This was our first visit back to this historic city since the devastating Katrina hit one of our favorite cities in the world. We had heard horror stories about the housekeeping and services in many establishments throughout New Orleans and experienced none of it during our 3-night stay at this property. Both public areas and guest rooms were spotlessly clean, staff was kind, courteous, and efficient, and the room was beautiful. Our only complaint was with the room's lighting. The recessed can light bulb in the entry hall had been replaced with a simple 60-watt light bulb and one of the nightstand lamps was missing an on/off switch. Those minor glitches aside, everything else was perfect. I would highly recommend a visit to New Orleans and a stay at the JW Marriott.

  • Stayed: February 2007, traveled on business
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3  Thank caroltravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2007

We have a corporate rate at the JW Marriott and I look forward to staying there again.
The bar is very cute and doesn't feel too much like a hotel bar.
The beds are comfortable and the rooms are nice.
Absolutely NO issues.
The gym is slightly larger than a normal Marriott gym (about 2 guest rooms large rather than 1)

  • Stayed: January 2007, traveled on business
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3  Thank swellgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2007

I stayed at the JW Marriottt on Canal Street with my mom and sister in January.

The hotel is perfectly situated next to the French Quarter, so it was great to be able to simply walk everywhere without getting a cab. It is very clean, the staff was quite friendly and accomodating...for example, our checkout time was extended and we were given a place to store our bags prior to leaving for the airport.

The room decor is in New Orleans style with bright colors and the bathrooms have obviously been updated.

I would most definitely stay at this hotel again.

Stayed: January 2007
3  Thank Shannon9500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2006

I spent six nights (Dec 9 through 14, 2006) at the JW Marriott in New Orleans. I was attending a weeklong training at the Marriot across the street, but chose the JW because it received a higher rating from tripadvisor. The other Marriot was nice, but was super busy with the training, and I am glad I selected the JW. It seemed a little fancier, though I am certainly not fancy myself! The room was lovely, the bed was heavenly and the staff was always available and helpful. The room was also very quiet. When I go to New Orleans again, I will likely stay at this hotel.

  • Stayed: December 2006, traveled on business
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3  Thank KateTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2006

This is the first chain hotel i have had the luxury of staying in (was traveling for work) that had TWO feather comforters one of which was inside a in a soft delicious duvet cover!! There were masses of pillows and it was absolutely the most comfortable bed ever. why can't all hotels dispense with the ubiquitous thread bare blanket and tacky polyester bed cover????????
The bathroom was lovely, tub was large and the shampoo and lotion etc was good quality.
also incredibly convenient location to explore the French quarter.

Stayed: November 2006
2  Thank jvshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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