I spent a long Memorial Weekend solo in NOLA. I'm part of that group of travelers that prefer the large chains to the boutique hotels. What some travelers might call "cookie cutter" hotels means "clean & consistant comfort" to me. Furthermore, the employees of the hotel put in the extra effort to make your stay more relaxing and enjoyable. EXAMPLE: While having breakfast in the hotel, I saw a CHEF (not a waiter/waitress)personally serve food to an elderly couple, making sure that the meal met their special dietary concerns. Over the weekend I witnessed several events of this type. Everybody knows that the JW has a great location and is beautifully (modern) decorated, but their concern for customers puts them on top of my list of favorite places to stay. While dining at Shula's Restaurant in the hotel (great food!), I met Donna Brown, the Operations Manager of the JW property. She exuded energy and pride while talking about her worker's committment to excellence. I felt good just listening her her, because her committment to excellence is a committment to ME! I'm going back to NOLA in a few months and I wouldn't stay anywhere else.
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- Also Known As:
- Marriott New Orleans
- New Orleans Marriott