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“Anniversary Celebration” 5 of 5 stars
Review of JW Marriott New Orleans

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JW Marriott New Orleans
Ranked #48 of 162 Hotels in New Orleans
Certificate of Excellence
Geneva, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Anniversary Celebration”
5 of 5 stars Reviewed September 27, 2013

Although I have used Tripadvisor for years in selecting hotels and restaurants, this is the first time being motivated to post a review. My wife and I were looking to celebrate our 40th wedding anniversary and chose New Orleans, a place we had never been to. We can't say enough positive about our experience at JW Marriott. The hotel was perfectly situated for us; on the edge of the French Quarter, walkable to all of it, but not in the middle of the craziness, and right on the street car lines. The service throughout the hotel was warm and welcoming and skillful, and the hotel is immaculate. Management, on learning we were celebrating our anniversary, went out of their way to make us feel special. We give this hotel our highest recommendation.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank SueandJim2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review, October 2, 2013
Dear SueandJim2013,

First, let me begin by offering congratulations once again! A 40th anniversary is a magnificent occasion, and we are honored to have been a part of your special celebration here in New Orleans. On behalf of the entire staff, I'd like to thank you for choosing to spend your time here at the JW Marriott. There are many choices in New Orleans and we believe we offer the best of everything. It sounds like we provided that and more for you. Our location makes it easy to experience the best that the city has to offer. Our location coupled with the authentic and genuine service our associate offer makes us a prime hotel, particularly when it comes to special celebrations.

One thing is for sure, you can expect the same level of service no matter when you visit. We take great pride in fostering a warm, welcoming, comfortable environment in which our guests can settle in and feel at home. We look forward to seeing you again someday soon, whether for your 41st or simply a weekend getaway in the Big Easy.

Sincerely,

Cole Wallace
Director of Operations
JW Marriott New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 26, 2013 via mobile

The rooms are small, but they are at many hotels in this city. But, the rooms are very nice and the service is very accommodating. Requests are promptly fulfilled with a smile and a thank you. We had a car and the valet service was excellent. We were in and out several times a day with no complaints.

  • Stayed September 2013
    • 4 of 5 stars
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    • 4 of 5 stars
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    • 4 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank Moyed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, Texas
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 26, 2013

The service of the hotel is awesome. They were there for you and very friendly. The bar is very good especially when you are waiting for your group to get into town. Just have to cross Canal to get to the French Quarter. I will definitely stay here again on my next trip to New Orleans.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
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    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
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Helpful?
Thank Jonathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 25, 2013 via mobile

Gracious hospitality awaits as you enter the modern lobby in the heart of the city. Try their fruit-infused water... it's addictive! The staff was extremely helpful and the concierge provided great suggestions on local restaurants.The rooms were quiet and comfortable, yet only one of my colleagues had turndown service. OK, I admit it, we were jealous!

  • Stayed September 2013
    • 4 of 5 stars
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    • 5 of 5 stars
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    • 4 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
1 Thank Arlenete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
2 reviews
5 of 5 stars Reviewed September 24, 2013

Beautiful, comfortable rooms. Great location! Very friendly staff! From the second you walk in the door, you are greeted with Southern hospitality and friendliness. The management and staff makes sure you are very pleased with your stay. Can't wait to go back to this hotel!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank Kris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 22, 2013

My third stay at this hotel, conveniently located on Canal near the French Quarter. Efficient and friendly staff and comfortable marriott beds. Updated and modern rooms. Reliable and quiet, given its proximity to the night life.

Stayed September 2013, traveled solo
Helpful?
Thank mike22207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 18, 2013

Stayed here Sept 12th for 4 days for my boyfriend's bday. From the moment we got out of the cab the staff was helpful, polite, informative and very friendly. Great service and concierge helped me with surprises I had for my boyfriend. Will definetly stay again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
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    • 5 of 5 stars
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    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Dametria W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott New Orleans

Property: JW Marriott New Orleans
Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott

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