Pros: Outstanding location, very knowledgeable and helpful concierge (Melissa) and staff. The hotel in general and the room specifically were very clean.
Cons: Average size room (smaller than expected but comfortable), TINY bathroom, inconsistent housekeeping (one day skipped), (no extra toilet paper which almost became a real problem!), no refrigerator (which can be a problem for some), a safe up so high in the closet that I could not easily reach it (I am 5' 11! My wife is 5' 1 1/2" and was totally unable to use it.)
Overall, standard/to slightly below standard Marriott quality at what is supposed to be a very upscale Marriott brand. However, given the location and the helpfulness of the concierge and staff I would definitely consider staying here again.
It is hard for me to rate the value as we traveled there on an airline package.
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- Also Known As:
- Marriott New Orleans
- New Orleans Marriott