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“Exceeded every expectation”

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The Roosevelt New Orleans, A Waldorf Astoria Hotel
Ranked #20 of 162 Hotels in New Orleans
Certificate of Excellence
Washington DC, District of Columbia
1 review
“Exceeded every expectation”
Reviewed January 24, 2011

We stayed over the Christmas holidays because of extenuating circumstances. Many times we needed to ask the hotel staff for special acomodations and every request was met and the response exceeded our expectations. Besides the staff going above and beyond, the hotel rooms and lobby were nothing short of exquisite. All of the hotel restaurants were above expectations and we had no reason to go anywhere else to eat, this is a big compliment as I was born and raised in New Orleans and I know good New Orleans cooking. Domenica's was the best Italian food, the Christmas Buffet was the best, and the cafe had better beignets than Cafe Du Monde!

  • Stayed December 2010, traveled with family
    • Value
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Helpful?
Thank bvillav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,675 reviews from our community

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English first
Clinton township, Michigan
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 19, 2011

This is a beautiful hotel, that brings you back in time. The granduer and elegance is simply breathtaking. I surprized my husband with a long weekend birthday getaway
and chose this hotel because of the history and beauty. The Roosevelt receives an "A+"
for hospitality and customer service. The conceirge went over and above making our first visit to New Orleans special and over the top. From the limo ride from the Airport, to the couples massage at the Guerlain Spa, to the turn down service at night and making tour arrangements, this hotel is top notch. The Sazarac Bar is an awesome place to meet and have night caps. If you don't stay at this hotel while in New Orleans make sure you visit just to walk through the lobby and inhale the beauty and history, it will be worth it.

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
Thank frzzy58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 17, 2011

This is a fantastic hotel right off Canal Street in New Orleans. One block from the French Quarter and 3 blocks from Harrah's Casino. The lobby is inspired and the hotel bar is one of the nicest in the city.

The room we booked was exceptionally clean. Service was great.

No complaints at all.

  • Stayed January 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Waylawfirm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 16, 2011

After pouring over hotel reviews, I chose The Rooselvelt because of the recent refurbishment of the rooms. I was certainly not disappointed.
My husband and I stayed in a luxury suite. There was a beautiful, large sitting room with all of the expected amenities and more. The bedroom was gorgeous and comfy. The bathroom was HUGE and absolutely LUX with a soaking tub, large shower with multiple shower heads, and floor to ceiling mirror for dressing.
No view from our room (I am normally all about the view) but we didn't miss it.
As far as location goes, this hotel wins as well. A short walk to everything but far enough away for quiet night in bed.
The only small complaint that I have is with coffee shop. Wonderful cappuccino but not service with a smile.
Overall, a beautiful hotel that I would choose again.

  • Stayed January 2011
    • Value
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Helpful?
1 Thank beauitifulspaces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 15, 2011

While this hotel is off the beaten path (aka not on Bourbon Street), be prepared for rowdy parties, which can keep you up at night if your main objective is to get rest and relaxation. My husband and I were rudely awakened in the early morning to noise from the presidential suite ... Our room was right below it and we soon discovered the rooms aren't sound proofed. Luckily, the hotel staff was able to move us to a different room. Half asleep, we changed rooms during the middle of the night and pleasantly discovered that we had been upgraded to an even larger suite --- complete with a larger sitting room and beautiful bathroom with a claw foot tub (our first suite was also very well appointed; however, smaller compared to our "new" room). It also had a better view, overlooking the pool.

Hotel is very beautiful --- Hilton did a great job with the renovations. Property features a great bar --- the Sazerac --- and restaurant --- Domenica (a John Besh restaurant). It's walking distance to pretty much everything, including the Superdome (in case you're down there for a Saints game). Rooms were very well appointed and clean and featured nice amenities. The hotel also features a lovely gift shop --- the perfect spot for picking up a present for a friend or family member.

Parking at the hotel can be pretty steep. If in town with a rental car, you may want to consider parking at the garage just before the hotel. It was half the price ($20 versus $40) and they would allow you to come and go as you pleased if you paid ahead.

  • Stayed November 2010, traveled as a couple
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Helpful?
Thank Dawkito20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, Alabama
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 12, 2011

This hotel has rooms that are as advertised. Fantastic, clean, upscale rooms. Me and my 4 friends got there for our"early check-in" we were promised. HA! We waited in the crowded, hectic lobby for 2 plus hours for a room. Horrible experience. I FINALLY found one girl who was helpful and she refunded my parking fee (after some convincing). Save your money....stay somewhere else.

  • Stayed March 2010, traveled with friends
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Helpful?
1 Thank nayblay21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Ohio
Level Contributor
523 reviews
202 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
Reviewed January 11, 2011

This hotel had been renovated and is wonderful. It retained its opulence from times past and is beautiful. Check in and out were a breeze. The employees all are friendly and helpful. We had signed up for a potential upgrade to a suite and got a Waldorf Suite for $99 extra per night. It was a very large suite with a table and chairs and chandelier over it. There was a large sofa and chairs set there and even a bathroom. The bedroom was large and had a tub plus shower (although the shower is closet-sized). There was a makeup table, also. The typical high ceilings added to the ambiance. Being located across Canal Street from the French Quarter allows one to just cross the street and be a block off Bourbon Street. The only thing that is really not good is the $40 valet parking tab. Since I was staying as part of a conference group, I was advised to park at 848 Carondelet Street for $10 per day and walk back to the hotel. I did this and it is not a bad walk (about 8/10 mile). We took a cab to the garage and got dropped off right at our car as this garage is a former Chevy dealership. You pay at a machine as you enter and put the receipt on your dash. I was able to sidestep the $13 daily internet fee by being a member of a conference block. If you are NOT in a block, take your device to the lobby level where access is free. It was a great stay.

  • Stayed January 2011, traveled on business
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Helpful?
Thank Sliphorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Roosevelt New Orleans, A Waldorf Astoria Hotel

Property: The Roosevelt New Orleans, A Waldorf Astoria Hotel
Address: 130 Roosevelt Way, New Orleans, LA 70112-2502
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in New Orleans
#4 Spa Hotel in New Orleans
#4 Business Hotel in New Orleans
#8 Luxury Hotel in New Orleans
#17 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Roosevelt New Orleans, A Waldorf Astoria Hotel 4.5*
Number of rooms: 504
Official Description (provided by the hotel):
Let the good times roll at the rooftop pool, Waldorf Astoria Spa and legendary Sazerac Bar at The Roosevelt, New Orleans. Bask in the glow and elegant history of the huge chandeliers in the grand lobby, and relax in your beautifully upscale room or suite. Experience luxurious Southern hospitality at the historical Roosevelt New Orleans Waldorf Astoria. Our landmark hotel is a short walk to the French Quarter, close to New Orleans nightlife, dining and culture, providing an elegant sanctuary in a vibrant Mardi Gras town. Highlights • Close to the French Quarter, museums, restaurants and attractions • Exclusive Waldorf Astoria Spa • Rustic Italian dining at award-winning Domenica, a John Besh restaurant • Live music and inspiring cuisine at the Fountain Lounge • Seasonal rooftop pool and bar serving cocktails and snacks • Luxurious gifts by local designers in the Emporium Gift Shop The Roosevelt New Orleans is a repeat winner of the TripAdvisor Certificate of Excellence, which is an award given to hotels that consistently earn great reviews from travelers. ... more   less 
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Also Known As:
Waldorf Astoria New Orleans

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