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“Amazing hotel, great location” 5 of 5 bubbles
Review of The Roosevelt New Orleans, A Waldorf Astoria Hotel

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The Roosevelt New Orleans, A Waldorf Astoria Hotel
Ranked #18 of 162 Hotels in New Orleans
Certificate of Excellence
Fishers, Indiana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Amazing hotel, great location”
5 of 5 bubbles Reviewed October 23, 2012

When I travel, I usually stay at newer 4 star hotels, so this hotel was a nice change of pace for me. I was here for a 3 day conference, and had a very nice stay. It's a gorgeous historic building that's been renovated.

It is very clean, ornately decorated, and they've throught of every detail to make it beautiful and luxurious. I did read a couple reviews that said that this wasn't up to '5 star standards', but I couldn't imagine what those people's standards are - this place was amazing.

The level of service and extra touches was amazing - much nicer than any hotel I've stayed at recently. They laid out robes and slippers, and had turn-down service in the evening with soothing music turned on and chocolates on your pillow. The regular rooms are small, but I think that's normal for a historic building. I wouldn't have been happy with a regular room with my family of 4, but it was great for just myself on a business trip.

The conference facilities were very nice - no complaints at all. The food, the conference space, the service - all wonderful.

It's a short walk to Bourbon Street (about 2 blocks). There is a Walgreens/CVS around the corner if you forget trip essentials like I did.

If I come back with my husband for a more relaxing, tourist trip, I would stay here again in a minute.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ellen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (564)
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New York City, New York
Level Contributor
87 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

I just spent 4 days at the Roosevelt. I had a very good stay here. It is a luxury hotel, but I wouldn't put it on par with a Mandarin Oriental or a Four Seasons. It does have all the components of a five star hotel.

Location: The hotel is located at the corner of Canal and Baronne Street, just outside the French Quarter and a block from Bourbon Street. The hotel is a $34 taxi ride from the airport. I was able to walk through the French Quarter and too most places.

Room: The regular rooms are quite small. I was upgraded to a King Suite which was very spacious and comfortable for my stay. The rooms were nicely decorated and came with a minibar and a regular fridge. The sitting room provided extra space. The bed was very comfortable and I slept remarkably well. The bathroom was on the small side and the shower was small but had multiple shower heads. There was closet space and some suites have a 2nd bathroom, unfortunately mine did not. The room came with two complimentary bottles of water for the length of your stay.

Service: Maid service was prompt and there is a nice turndown service in the evening. The porters are helpful and quick to get your bags. They are not allowed to give you a luggage cart because the GM thinks this is a luxury property and it should be done for you. I personally like to carry my own luggage. The concierge was very helpful and polite. I also thought the front desk staff was very good. Overall service was consistent with a five star property.

Internet: $14.95 per day for the regular one and $19.95 for the increased bandwidth. Very expensive, luckily it was free for our room block because we had our conference there.

Spa & Gym: I did not get any spa treatments, but they were expensive. My coworkers were unimpressed. The gym was fine with plenty of cardio equipment and dumb bells up to 50 lbs. There are water bottles, headsets and cool towels as well.

Pool: The pool and hot tub are located on the 4th floor. They have lounge chairs and a bar there. The pool was clean and kept at a very comfortable temperature. The hot tub was clean and hot. There are also cabanas that can be reserved as well. Overall it was fine, but nothing special as it lacked ambiance and atmosphere but was a nice reprieve from Bourbon Street.

Food: Teddy's Cafe is ok for light snacks but expensive. Sazerac bar is cool and was lively even at 1:00am. Never at the restaurant, but the catered food at our events was ok. I would recommend eating out at all the great local restaurants; Revolution and Jacques-Imo to name a few. Also grab po-boys at Domilses, Deannies and Tujagues.

Overall I had a great stay and would definitely stay here again. It is a 5 star property with a great location.

  • Stayed October 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KPMGTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

Stayed due to a conference at the hotel. The facilities and service were great from start to finish. By chance, i was upgraded to a suite. What a great upgrade. I think it was larger than my first house!!

Only change would be restaurant with a New Orleans flair would be great, since I did not find one on the property.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destin, Florida
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 19, 2012

Wofe and I have stayed in many a Waldorf. The Roosevelt is well appointed and they did a pretty good job of updating. Rooms are on the smallish side but not terribly. Beds and lines are very good. About a block from Bourbon and Canal corner. Area not so good but good proximity to French Quarter. A recommended place to stay.

  • Stayed October 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sunburned31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans
Level Contributor
190 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed October 18, 2012

Located just off of Canal Street and the French Quarter, The Roosevelt is an historic landmark. Previously the Fairmont Hotel, the property has been totally renovated and restored to the original standards that existed when Huey P. Long was a frequent visitor.
The rooms are well appointed, furnished with functional and attractive details. My room was on the 4th floor and there was no street noise noticeable. The large bathroom had an elaborate shower with multiple spray heads. The TV was a large flat screen with many channel choices. A maintenance request was fulfilled within minutes of asking.
A beautiful and spacious pool and sun deck was located just down the hall from my room.
The elevators worked and were available almost instantly when called.
I would suggest being on an expense account during your visit since prices of almost everything over and above the room are extremely high. Overnight parking was about $46 with tax (self-serve parking across the street is $15), room service coffee would run close to $20 after all of the service charges, tax, etc.
There are lots of excellent restaurants in the neighborhood (think Galatoire’s or K-Paul's in the Quarter) and fast food/coffee shops are available when you don’t want a full meal.
The nearby Windsor Court and Ritz Carlton are good alternatives if the Roosevelt is unavailable.
An historic bit of trivia, it is said that the basement tunnels under the old Fairmont were used (in conjunction with the lobby of the St. Charles Hotel) as the site for Arthur Hailey’s book and movie "Hotel."
Don’t miss the Sazerac Bar in the lobby, a page out of the past.
If you don’t have an expense account, a walk through the lobby is well worth the time it takes! Enjoy.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RNewOrleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed October 17, 2012

Just spent 6 nights in a standard king room on the 11th floor in Tower 1, and overall I was very pleased with the choice of place to stay. The hotel has a grand, old-school style, with gorgeous mosaic floors and huge chandeliers in the main lobby as well as original murals from the 1930's in the Sazerac Bar (great drinks).

The room was perhaps a tad small but very nicely appointed. The bed was extremely comfortable, and the pillows were plentiful; the linens were high quality. The room was very quiet, perhaps because we were on one of the hotel's higher floors. I was somewhat surprised by how quickly the elevators came; there was a bank of four for our tower alone and we never waited for one to arrive. I often resist staying in older hotels or ones that are high-rise because the elevators can be very slow, especially when the hotel is fully booked, which it was with a big convention in town. The room had a huge flat-screen TV, though the wireless internet service required a daily fee. Robes, slippers, an umbrella, easy-to-use floor safe, lots of plugs, etc. The shower took a little getting used to, as it had a hand-held adjustable-height head, a rainfall head and two back spray nozzles. You had to twirl the knob to get the one or combination of heads that you wanted. Hilarity guaranteed. Water pressure was a bit weak, so the handheld actually seemed to be the most powerful.

There is a small to medium-sized pool on the 4th floor. It's more of a splash around pool than one for lap swimming. There is a jacuzzi on one end. Bar/food service is available and there are there are plenty of lounge chairs, towels, umbrellas and even a few cabanas. A pool attendant helps with set up. It was a pleasant spot to read the newspaper; both the WSJ and Financial Times were available on a table near the elevators. When I asked about buying a NYT in the gift shop, the woman said that they could deliver one to my door each morning, which they did for the entire stay. I thought that was a gracious touch, even if that paper itself wasn't complimentary.

The location was convenient, as it was just one block out either end of the hotel (it spans the block) to Canal Street, and that's where the French Quarter begins. While charming, I think that noise could be a big problem at many of the hotels in the Quarter. Plus there is a huge amount of road repaving/construction going on in the Quarter in preparation for the Superbowl. Either way, we wanted to be somewhat closer to the convention center but also centrally located.

The Sazerac Bar is a must visit bar while in town, and Domenica, a highly rated John Besh restaurant within the hotel, has excellent Italian food. There is a counter service coffee/pastry/fruit place that is open to the main lobby as well; it has plenty of comfortable seating and shares the hotel's very high ceilings (20ft?) and ambiance. There was another restaurant that must have served full breakfast and such -- again off the main lobby -- but we didn't try that one.

If I had one minor complaint, which I mentioned to the concierge, it's that there is no hanging door card indicating that you would like your room serviced; most hotels have those or have a double-sided card. The only one here is the "do not disturb" card, which I don't tend to use when I am not sleeping. So unless you put the do not disturb sign up there is no way to let housekeeping know when you are out of your room and that it's a good time to provide housekeeping service. The lack of the card leads to much unnecessary door knocking to see if someone is in the room.

Overall, it was a great stay and we'd be happy to return.

Room Tip: Higher floors are likely quieter and we liked Tower 1
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Out-of-SFO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 17, 2012 via mobile

We stayed in The Roosevelt 10/13-10/17. It is located at the edge of the French Quarter and the edge of the Warehouse district. It's one mile from the convention center. We liked the location very much. The staff was incredibly friendly and helpful. When we first saw that our room was located on the second floor with the air conditioning vents outside our windows, they accommodated our request for another. We were given a fourth floor room right next to the pool. We thought it would be fine, but it turned out to be quite loud due to noise from the partiers on Bourbon St. and staff going in and out of the pool entrance early in the morning. So, they once again accommodated our request to change rooms and we finally got a nice quiet room on the 12th floor. The rooms are nice but very small. The other drawback to our stay was the $15 a day for Internet access in your room. It's available in the lobby, but there aren't many good places to sit and do a little work in the lobby. Also note, there is no refrigerator or coffee maker in the rooms. Aside from that, we really enjoyed our stay. The concierges were very helpful, the coffee in the lobby cafe is really good, the lobby is beautiful and the bar , Sazerac, in the lobby was ornate and historic.

If you want really amazing food, go to Emerils! All food in New Orleans seems overpriced to me but this was really quality and worth every penny.

Stayed October 2012, traveled on business
Helpful?
Thank Dawn75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Roosevelt New Orleans, A Waldorf Astoria Hotel

Property: The Roosevelt New Orleans, A Waldorf Astoria Hotel
Address: 130 Roosevelt Way, New Orleans, LA 70112
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in New Orleans
#4 Romantic Hotel in New Orleans
#4 Business Hotel in New Orleans
#7 Luxury Hotel in New Orleans
#17 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Roosevelt New Orleans, A Waldorf Astoria Hotel 4.5*
Number of rooms: 504
Official Description (provided by the hotel):
Let the good times roll at the rooftop pool, Waldorf Astoria Spa and legendary Sazerac Bar at The Roosevelt, New Orleans. Bask in the glow and elegant history of the huge chandeliers in the grand lobby, and relax in your beautifully upscale room or suite. Experience luxurious Southern hospitality at the historical Roosevelt New Orleans Waldorf Astoria. Our landmark hotel is a short walk to the French Quarter, close to New Orleans nightlife, dining and culture, providing an elegant sanctuary in a vibrant Mardi Gras town. Highlights • Close to the French Quarter, museums, restaurants and attractions • Exclusive Waldorf Astoria Spa • Rustic Italian dining at award-winning Domenica, a John Besh restaurant • Live music and inspiring cuisine at the Fountain Lounge • Seasonal rooftop pool and bar serving cocktails and snacks • Luxurious gifts by local designers in the Emporium Gift Shop The Roosevelt New Orleans is a repeat winner of the TripAdvisor Certificate of Excellence, which is an award given to hotels that consistently earn great reviews from travelers. ... more   less 
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Also Known As:
Waldorf Astoria New Orleans

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