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“Luxury Hotel for all travels AND HHonors points!”

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The Roosevelt New Orleans, A Waldorf Astoria Hotel
Ranked #20 of 164 Hotels in New Orleans
Certificate of Excellence
New York
Level 6 Contributor
119 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Luxury Hotel for all travels AND HHonors points!”
Reviewed April 9, 2012

I stayed at the property for work and enjoyed myself.

Great for all categories of travelers. Hotel decor was regal and consistent with the Waldorf brand. The hotel rooftop pool is heated and resort-like with cabanas and a poolside bar.

The only downfall is their limited room service menu but I guess more people dine out or at restaurant.

Two thumbs up!

Room Tip: Choice rooms in Tower 1
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  • Stayed April 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank Ask_Tiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, April 12, 2012
foxyfit4,

We appreciate you taking the time out of your schedule to let us know about your recent stay with us. Your feedback is crucial in continuing to grow and improving/exceeding our guest's satisfaction.
The roof-top pool is an amazing area for our leisure and business traveling guests alike to unwind and take in the beautiful weather. We have made some improvements this year that I know our returning guests will very much enjoy.
I would greatly appreciate any other feedback that you may have in regards to your In-Room dining experience as it may help in the future. Thank you for being our guest! We look forward to welcoming you back in the future.

Mark T. Remer
Front Office Manager
mark.remer@waldorfastoria.com
504.335.3174
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birmingham
Level 4 Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 9, 2012

Just spent a week at the Roosevelt and it was ok. The room was small but pleasent. My big complaint was the service. The front desk is the worst. Asking for pillows 3 times (arrived at 11:00 p.m.), keeping us waiting 6 hours for our room (well past the 3:00 check in), and an overall attitude of "sorry I'm busy". I've stayed at the Ritz, if you're getting Ritz prices you should provide Ritz service.

  • Stayed March 2012, traveled with friends
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Helpful?
5 Thank dennis248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, April 12, 2012
Dear dennis248,

Although it seems as though you had a less than satisfactory stay with us, we appreciate knowing where we may have areas that can be improved upon. We hold our guest's satisfaction very high in creating a memorable experience and the best service in the great city of New Orleans.
I would absolutely appreciate the opportunity to speak with you further about your stay and hope that The Roosevelt New Orleans can welcome you back in the future.

Mark T. Remer
Front Office Manager
mark.remer@waldorfastoria.com
504.335.3174
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level 6 Contributor
101 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed April 7, 2012

The staff was fantastic from top to bottom. Everyone was very friendly and helpful. We had one glitch with our room door and within minutes we had management and maintenance there to fix it. The turn down service was a great touch and the housekeeping were very accommodating to any request we had. Rooms were a little small but that was the only negative. Great rooftop pool and bar too.

  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
Thank Catherine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, April 12, 2012
Dear Leftmid9,

Thank you for letting us all know about your recent stay at The Roosevelt New Orleans. We have had some really great weather so far in April and are glad to hear that you took advantage of our spectacular pool and pool bar area.
The team understands how inportant service is to our guests and anytime that an opportunity presents itself to make something better, we do our best to exceed expectations. Thank you so much for staying and allowing us to be part of your New Orleans experience.

Mark T. Remer
The Roosevelt New Orleans
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Reno, Nevada
Level 6 Contributor
111 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed April 5, 2012

I stayed here for a conference in late January-early February, 2012. The property is lovely and elegant, the staff were efficient, friendly and helpful. I was uograded to a suite and was impressed with the space and amenities. Others at the conference said the same of their rooms, regardless of the location. The bar was not very busy but the selection and service excellent. The conference food was quite good for conference food. The bell staff were very helpful and when I had a problem with something in my room, the front desk staff dispatched maintenance immediately. I rated the sleep quality as only good becasue the windows were all painted shut and the AC would not cool the room sufficiently for me to sleep well. Nonetheless, I would definitely return to this hotel!

  • Stayed January 2012, traveled on business
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Helpful?
2 Thank jacqueet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, April 7, 2012
Dear jacqueet,

Thank you for posting the great review! We absolutely appreciate the constructive feedback that we receive from our guests. There are always areas where the hotel and team can improve upon and we certainly appreciate knowing how to continue to grow and exceed our guest's expectations!
It's great to hear that you were well received by the team across the board. And we are very gracious of your compliments as well! Hopefully you will be able to visit again for leisure only and enjoy the many activities that New Orleans has to offer. Thank you for being our guest.

Mark T. Remer
Front Office Manager
The Roosevelt New Orleans
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Houston, Texas
Level 5 Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 3, 2012

I decided to treat myself to this hotel the night before the Mardi Gras marathon. It did not disappoint. The rooms were lovely and well-appointed, the staff was friendly... they even set out some stuff Sunday morning for the race participants. It was very convenient as well.

  • Stayed March 2012, traveled solo
    • Value
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Helpful?
3 Thank luvs2run27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, April 4, 2012
Dear luvs2run27,

Whether it be business, leisure, or even a marathon; the team here at The Roosevelt Hotel aims to please. We are so glad that you chose to stay with us and had the confidence that we would provide you with your pre-race comfort.
As a senior contributor, we appreciate you spending time to review your recent stay and am sure that it will be very helpful to other Trip Advisor viewers. Again, thank you for allowing us the opportunity to accommodate you and look forward to seeing you in the future.
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cambridge uk
Level 5 Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed April 2, 2012

seriosuly,,,, if you can find a major fault with this top, top class hotel, then maybe you should give up traveling, it is in my opinion the best hotel in New Orleans ,it is perfectly located for everything in New Orlean, just across the road from the centre of the french quaters, within easy walking distance of just about everywere shopping,stadium,cruise terminal, mississippi, and so on , we stayed here for 4 nights and were given the nice suprise of one of the Astoria suite, there are only 6 of these suites in the hotel and our one was around 900 sq ft , the whole suite was immaculate but then you would not expect anything less from a hotel of this standard and class, and as thy are on a dedicated corridor very little foot traffic passing by your door, that said the beds so far away you would not hear anything anyway, massive big king size bed that you just do not want to get out of, the whole suite is excellently furnished with 3 t.vs including one in the bathroom, the room service as with everything was first class, included in the room are dressing gowns and slippers, a fully stocked mini bar and an empty one for your own use, iron and ironing board, wet bar, double size shower with overhead and wall jets, roll top free standing bath and double wash hand basins the bathroom is about 120 sq ft, as for the rest of the hotel and the services, absolutly top class, helpfull staff who look like they enjoy working, stazarac bar is a good meeting and drinking place if not a bit busy sometimes,in house resturant and italina resturant both very good foor and service, i find it really hard to say anything bad about this hotel and ok if anything it would have been nice to have a coffee machine in the room, but with a coffee shop on the ground floor it was not a problem to pop down and get a coffee or two, i dont know if the rooms have coffee machine or not but i guess they expect people using the suites to call for room service, our friend who stayed here for a few night with us had the Rooservelt suite and this is know as the big one, yes it is massive with a grand piano and dinning table and like ours you could not fault it, you will be amazed by the stunning decor of this whole hotel, the swimming pool is heatad with a hot tub at the side of it, pool side bar with food service, plenty of sun bathing chairs and room for you to find a little spot of your own somewere on the terrace,ok its known to rain quite heavy in New Orleans and your room will be supplied with one umberella, if you need another one all you have to do is ask and it will be supplied, if you want to treat some one to a special treat head for the rooservelt hotel.

Room Tip: can say i never heard of anyone complaining about anything in the 4 days we stayed at this hotel
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank burgermaster007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, April 3, 2012
Dear burgermaster007,

Thank you so much for all of your wonderful comments and allowing our Trip Advisor viewers a personal insight of your recent stay with us. Your review touches on all of the wonderful amenities and perks that The Roosevelt has to offer. We have a terrific team that is very proud to work in such a wonderful hotel. In turn, the best guests in New Orleans! Thanks again for staying with us and allowing the team to provide you a True Waldorf Service. We look forward to welcoming you back in the future.
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Richmond, Virginia
Level 4 Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 1, 2012

My co-workers and I stayed here for a few days and enjoyed every moment, from the rooms and bed (so elegant and comfortable!) to the food in the restaurants within the hotel.

The fitness facility has a plethora of equipment (bikes, treadmills, ellipticals, small weight sets) and they provide complimentary water and fruit for hotel guests.

The customer service is top notch and we felt like royalty when we stayed here!

  • Stayed March 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Psy1ocke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, April 2, 2012
Dear Psy1ocke,

Thank you for posting a review from your recent stay here at The Roosevelt New Orleans. The team is more than pleased that we were able to accommodate you and your co-workers and show you a True Waldorf Service! We do our best to make sure that all of our guests feel like royalty and exceed all expectations.
Thank you for staying with us while in New Orleans and we hope to see you back soon.

Mark T. Remer
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Roosevelt New Orleans, A Waldorf Astoria Hotel

Property: The Roosevelt New Orleans, A Waldorf Astoria Hotel
Address: 130 Roosevelt Way, New Orleans, LA 70112-2502
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in New Orleans
#4 Business Hotel in New Orleans
#4 Romantic Hotel in New Orleans
#8 Luxury Hotel in New Orleans
#17 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Roosevelt New Orleans, A Waldorf Astoria Hotel 4.5*
Number of rooms: 504
Official Description (provided by the hotel):
Let the good times roll at the rooftop pool, Waldorf Astoria Spa and legendary Sazerac Bar at The Roosevelt, New Orleans. Bask in the glow and elegant history of the huge chandeliers in the grand lobby, and relax in your beautifully upscale room or suite. Experience luxurious Southern hospitality at the historical Roosevelt New Orleans Waldorf Astoria. Our landmark hotel is a short walk to the French Quarter, close to New Orleans nightlife, dining and culture, providing an elegant sanctuary in a vibrant Mardi Gras town. Highlights • Close to the French Quarter, museums, restaurants and attractions • Exclusive Waldorf Astoria Spa • Rustic Italian dining at award-winning Domenica, a John Besh restaurant • Live music and inspiring cuisine at the Fountain Lounge • Seasonal rooftop pool and bar serving cocktails and snacks • Luxurious gifts by local designers in the Emporium Gift Shop The Roosevelt New Orleans is a repeat winner of the TripAdvisor Certificate of Excellence, which is an award given to hotels that consistently earn great reviews from travelers. ... more   less 
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Also Known As:
Waldorf Astoria New Orleans

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