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“Good food-expensive!”
4 of 5 bubbles Review of Flat Top Grill - CLOSED

Flat Top Grill
Price range: $10 - $16
Cuisines: Grill, Healthy, Asian, American
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Dinner, Lunch, Drinks, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: Flat Top Grill, the pioneers of the create-your-own meal concept, offers a variety of vegan, vegetarian, allergy-friendly and meat protein options. You can package fresh, hand-picked ingredients to create your own burritos, soups, lettuce wraps, Roti tacos, stuffed sandwiches or traditional bowls. All military veterans and active service members receive 25% off their entire bill always and kids eat free every Monday!
La Crosse, Wisconsin
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Good food-expensive!”
4 of 5 bubbles Reviewed July 4, 2012

It was about $15 each for dinner, which is a lot for us to spend. However, the food was awesome and the atmosphere was fun! You assemble your own dishes using a variety of fresh veggies, meats, and sauces. You can add bread, make your dish into a soup, and other fun options. The cooks prepare your dish on a giant flat-top grill. It is a fun night out! They also serve lunch.

Visited June 2012
Helpful?
Thank Travel4fun12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

51 reviews from our community

Visitor rating
    12
    17
    11
    8
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Korean first
  • Any
English first
Sun Prairie, Wisconsin
Level Contributor
75 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Good - room for improvement”
4 of 5 bubbles Reviewed April 23, 2012

This restaurant is a fabulous concept and very delicious. My family found the food line very difficult to maneuver and get our food items for stir frying. The set up is buffet style...however the items aren't on each side so if you go on the left side you may not get an item that is on the right side...it's hard to reach across to get an item. This is the same for sauce options. They could look to add duplicate items to resolve the reach or additional stands to incorporate a one line flow. All in all the food was delicious and there were alot of options to include. Service was nice and friendly...we'll go back again just hoping for a slow day when you can circle around the table to ensure you get what you want.

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank carey w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
60 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Recent visit was a disaster”
2 of 5 bubbles Reviewed April 22, 2012

Have been to Flat Top a few times since it opened and usually it's a fairly good experience. That all changed on our most recent visit. We had our 8 month old with us, so we took it in turns going up to assemble our meal. We understood this meant we wouldn't get served at the same time, however, my wife's took an absolute eternity to arrive - I had long since finished by the time hers got to the table. People who had gone up after her had also had their food and finished. We were just about to go and see what had happened when it finally arrived. However, the fist thing she saw was a large piece of raw chicken sitting on the top! We were stunned. I don't have to tell you how bad that is. It doesn't get much worse.

To be fair, the staff were also shocked. The host came and apologized, our server apologized...even another server not even assigned to us came over and expressed her sympathy. My wife got another dish, properly cooked this time, and the cost was removed from our bill as well. At least they genuinely seemed to care.

Flat Top has never blown us away with their food - we mainly go for the novelty value. Unfortunately, I can't see us ever going back there again now. We appreciated their concern, but serving a customer raw chicken is not something that should ever happen.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Estrata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McFarland, Wisconsin, United States
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great for Vegans and Meat Eaters”
5 of 5 bubbles Reviewed March 5, 2012

I love the you build your own stri fry and can request (with a white stick in your bowl) that your food be cooked in a wok instead of on the flat top grill to avoid meat or allergens.

Helpful?
Thank Wendy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“A do it yourself for a fun experience but to make it taste good you have to pick the right combinations of flavored ;)”
4 of 5 bubbles Reviewed February 28, 2012

A wide variety of ingredient to chose from to customize noodle, rice or salad based compositions, in a fun ambiance: great concept and good experience!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank FrenchyKev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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