We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OUr Stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Premier Park Hotel
Ranked #11 of 63 Hotels in Madison
Certificate of Excellence
Madison, United States
2 reviews
“OUr Stay”
Reviewed December 8, 2013

We were at the hotel for a bachelor, bachelorette party. We had a great time and the rooms were great. The only problem was that there was no whirlpool and someone had taken over all of the tables by the pool for a birthday party.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Best Western Premier Park Hotel, responded to this review, December 31, 2013
Scott, thank you for staying with us and posting your feedback. -George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

713 reviews from our community

Traveler rating
    302
    240
    107
    45
    19
See reviews for
165
147
33
250
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
WI
Level 5 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 4, 2013

I stayed here just one night during a work conference. The staff were incredibly friendly - nice rooms - pretty spacious with comfy beds - valet parking - nice pool. Both days of the conference, we ate at the restaurant in the hotel which was very good and decently priced. There isn't a hot-tub/whirlpool - just the swimming pool - and there is also a fitness room. Overall, it was a nice stay and hotel is located within walking distance to shopping, bars, and restaurants on State Street.

Room Tip: Ask for a room with a view of the capital!
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onlyangie2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Best Western Premier Park Hotel, responded to this review, December 31, 2013
Onlyangie2001 - Thank you for choosing us as your hotel during your conference. I'm happy that you received excellent service and enjoyed our restaurant. Please visit us again! -George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level 5 Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 1, 2013 via mobile

The location of the hotel is great. It's right across the street from the capital and a block from state street. Lots of bars and restaurants close by. About a half hour wall to camp Randall but I think they offer a shuttle for a small fee. They have a bar and a restaurant in the hotel. Beds were comfortable. I would stay here again

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Best Western Premier Park Hotel, responded to this review, December 2, 2013
Hello, Lisa. Thank you for staying with us for the Badger game. I'm glad you enjoyed your time here. We do offer complimentary shuttles to and from the airport and campus but on Badger game days we instead ask that you use the Bucky Bus which has a nominal charge and stops just across the street from us. The Bucky Bus ensures all of our game-day guests quick, convenient transportation to and from Camp Randall.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eureka Springs, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 28, 2013

One of the best reasons to stay at this hotel is its proximity to many great restaurants and the university. The hotel itself is showing its age but it is clean and very quiet. We were there on business and appreciated having a suite for our week's stay.. Friendly staff and always helpful.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jean E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Best Western Premier Park Hotel, responded to this review, December 2, 2013
Jean, thank you for posting feedback for us and for future travelers. I hope we'll see you again. -George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level 6 Contributor
220 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed November 25, 2013

Given the wonderful city this hotel is in, and the location being directly across from the Capitol Building and right off State Street, one would think it would be as close to perfect as possible. Unfortunately, our expectations never came close to being met. The staff was quite pleasant and the valet parking service people were very nice! That's about where it ended. We were supposed to get a newspaper in the morning - we were told we had to go to the front desk and ask for it. And then the front desk informed us that we better get there early, because they run out papers fast. We never saw a "complimentary" paper. There was a spot of something sticky on the counter top in the kitchenette area of our room when we arrived. I dismissed it But by the time we checked out 3 nights later, I realized that housekeeping just wasn't too particular. The bathroom was not always cleaned all that well. One day I met housekeeping in the hall and asked for more tissues to be put in the room when she cleaned it. She handed me a box and said "here, you can take these and put them in there."

BE SURE TO ASK IF THERE IS A WEDDING OR OTHER FUNCTION IF YOU DECIDE TO STAY THERE. The reception area is on the 6th floor. We were on the 9th and we could hear each and every word of every song they played for the wedding celebration going on there. It didn't end when the front desk said it would either. And there were many people down in the lobby requesting a peaceful night's sleep. We were compensated for the night, but that hardly makes up for the loss of sleep.

The restaurant is a nightmare. The first morning the oatmeal came with just brown sugar and no milk. The second morning it came with brown sugar, raisins, and milk. The cottage fries were so terribly salted they were inedible. No one asked about how we liked our meal, even though a full portion of potatoes was untouched. The last morning, they only offered a buffet option (on a Tuesday morning) because there was a convention in town. The evening bartenders were not attentive nor friendly.

The location is really the only good thing you can really say about this hotel. We will definitely return to Madison, as the town is great for a short get-away and sight seeing. We will not be returning to the Best Western Inn on the Park.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Voice1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Best Western Premier Park Hotel, responded to this review, December 2, 2013
Voice1234, I am glad that you enjoyed our location and friendly staff (and I got a kick out of your headline) but I regret that your overall visit didn't meet your expectations. I am truly sorry that we fell short of the superior guest experience we strive to provide. I am happy to hear you will visit Madison again. There is much to enjoy in our city. -George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wausau, Wisconsin
Level 6 Contributor
163 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed November 24, 2013

Recently stayed here for a wedding reception that was being held at a local establishment. I admit I was skeptical- it is a Best Western- but for the price you pay and the location, this hotel deserves to be a top hotel choice in the city. State Street runs into the square about a block from the front door. The Capitol is right across the street- our room view was entirely the dome- gorgeous. The lobby is clean and updated and there is a nice bar and restaurant off the lobby. Do yourself a favor and skip the trendy over-priced offerings in the city because this hotel has everything you need to enjoy the city.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wisctravfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Best Western Premier Park Hotel, responded to this review, December 4, 2013
Wisctravfamily, I'm happy your travels brought you to Madison and that you chose to stay with us. Thank you for posting feedback and I hope to see you again here at Inn on the Park. - George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, United States
1 review
Reviewed November 23, 2013

I picked this hotel because it had the best rate and was in walking distance to the venue where I was putting on an event in town. I didn't have any expectations about the room because it met my other needs, but everything was really great. The bed was extremely comfortable and I got a great night's sleep! And of course you can't beat the location. I'll definitely be staying here again for future business trips in Madison.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Arthur A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Best Western Premier Park Hotel, responded to this review, December 4, 2013
Arthur, thank you for posting a review of your stay. I am happy to hear you will be a regular guest of ours. If you haven't already, be sure to look into joining Best Western Rewards so your stays can go toward gift cards and free nights. We'll see you again soon. Safe travels. -George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Madison hotels
0.5 mi away
Hampton Inn & Suites Madison Downtown
0.2 mi away
Madison Concourse Hotel and Governor's Club
0.2 mi away
Hyatt Place Madison
Hyatt Place Madison
#10 of 63 in Madison
713 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
The Edgewater
The Edgewater
#8 of 63 in Madison
727 reviews
0.2 mi away
Hilton Madison Monona Terrace
0.5 mi away
DoubleTree by Hilton Hotel Madison
Show Prices
Show Prices
Show Prices

Been to Best Western Premier Park Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Premier Park Hotel

Property: Best Western Premier Park Hotel
Address: 22 South Carroll Street, Madison, WI 53703-3309 (Formerly BEST WESTERN PLUS Inn on the Park)
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Best Western Premier Park Hotel 3.5*
Number of rooms: 213
Official Description (provided by the hotel):
The newly renovated Park Hotel stands as a reflection of Madison's history and growth as a city. The only hotel on Madison's Capitol Square, Best Western Premier Park Hotel is an icon of hospitality and a true symbol of downtown Madison. The Capitol Square is home to such popular seasonal attractions as the Dane County Farmer's Market, Art Fair on the Square and Concerts on the Square. Only blocks from the University of Wisconsin, Madison campus, Frank Lloyd Wright-inspired Monona Terrace Convention Center, Overture Center for Performing Arts, and the Kohl Center, Best Western Premier Park Hotel is your best way to experience the best of Madison. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Best Western, Orbitz, Priceline, Cheap Tickets, TripOnline SA, Expedia, Booking.com, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Premier Park Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Inn On The Park Hotel Madison
Best Western Hotel Madison
Best Western Madison
Madison Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing