Stayed at this hotel for 6 nights over Christmas as it is close to our daughter's apartment. The hotel is a bit dated and could definitely use some freshening, however the hotel is clean. The staff were friendly and helpful. The temperature in the hotel was too warm in the public areas and the room temperature was difficult to regulate to a comfortable temperature.
There were 3 of us and we reserved a room with a king bed and pull out couch. The couch was very uncomfortable and my adult son had a terrible night the first night. Since the hotel was not too full we were able to switch to a room with 2 queen beds. The amenities were limited and one day I needed a shower cap but the front desk said they no longer carried them. The hotel did have free wi-fi that worked well. There was an indoor pool and jacuzzi but we did use them. The breakfast was okay but the choices were very limited. The first day of our stay there was bacon and french toast in addition to pancakes and eggs but after that day they never appeared again.
- Official Description (provided by the hotel):
- This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more less
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- Also Known As:
- Best Western Inntowner And The Highland Club Hotel Madison
- Best Western Madison
- Madison Best Western