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“Great Stay”

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Best Western West Towne Suites
Ranked #25 of 63 Hotels in Madison
Certificate of Excellence
Reviewed May 3, 2013

I was in town for a meeting.
The hot breakfast was great.
Noticed the new elevator.
The service is great.
We were recommended to Casa De Sol for mexican food for dinner. It was great.
Priya Gali has a great personality when I spoke with her in the morning.
At Checkout I accidentally forgot my undershirt and brand new shirt.
When I called the property Randee took care of it and was very considerate and mailed it to me.
Anytime I am in Madison I will stay here.

  • Stayed: April 2013, traveled on business
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1  Thank Arpit630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded May 30, 2013

Dear Arpit,
Thank you for the gracious feedback. We hope to see you on your next trip to Madison.
Randee Talwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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357 - 363 of 435 reviews

Reviewed April 22, 2013

We stayed at this Best Western while in town for the Midwest Horse Fair. Staff was friendly, rooms were pretty clean and atmosphere was nice and quiet. We enjoyed the complimentary hot breakfast made-to-order. Would recommend this hotel for anyone looking for a comfortable affordable place to stay in the Madison area.

  • Stayed: April 2013, traveled on business
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Thank Wyominggal30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear Guest,
Thank you for your patronage. We hope to see again on the next Midwest Horsefair.
In the meantime please feel free to call or email, if I can be of any help.
Randee Talwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

I loved my stay at the Best Western. I showed up exhausted and needing to recoup. Check in was at most 5 minutes. The room was clean and the bed was new. Had a frig, microwave, and a coffeemaker. Plenty of room to move around too.

Breakfast in the morning was a choice between 4 hot items and then a typical cold menu (bread, muffins, yogurt). It was enough to fill up, but you were less likely to over eat.

Location - Great Location, i got around all of Madison without taking the highway. We even made it to Middleton without hitting the highway. It was great. Close to the mall too.

Service, awesome. I could tell that the front desk had one goal. To make sure i was happy. Thats exactly what i want too.

  • Stayed: April 2013, traveled with family
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Thank Geoff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear Geoff,
I'm delighted to know that you enjoyed your stay at the Hotel. As you have noticed the extensive amenities and elaborate breakfast we offer. It is all based on what out guests have asked for in the past and we continue to ensure that during their stay every guest's needs are met.
Thank you
Randee Talwar

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Reviewed April 13, 2013

We were just going to stay one night and we have stayed with Best Western chain of hotels before and have been very pleased.. We were in a suite on the first floor and it was very quite and comfortable. Nice spacious room and very clean. The value was excellent, and there are many restaurants in the area.

Would be happy to recommend.

Room Tip: Ask for a room on the first floor, but there is a new elevator, so the second floor would alright.
See more room tips
  • Stayed: April 2013, traveled as a couple
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Thank Barb S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear Barb,
We are proud to be part of BEST WESTERN family. And I'm glad to know that you like staying at Best Western Hotels. Our suites are very spacious and we offer a great value. thank you for taking the time. I hope to see you near future.
Yes our guests have very much liked the new elevator we just installed in March.
Randee Talwar

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Reviewed April 13, 2013

Clean and comfortable room (and cheap on Priceline) with a friendly staff at check in. Excellent breakfast for a hotel of this type - cook to order eggs, pancakes, or waffles and all the sides. Located right off the belt line and near west side retail.

Stayed: April 2013, traveled with family
Thank dsj5777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear Guest,
It is our pleasure to offer clean, comfortable Rooms with a great value. I'm glad you enjoyed our specialty breakfast. Hope to see you soon in the near future.
Thank You.
Randee Talwar

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Reviewed March 30, 2013

1st time we were there was the last weekend in december after a swim meet. the breakfast is wonderful! so we are going to platteville this weekend for a college tour. the country in and suites is charging $197 a night there. crazy they are gouging potential students families with that outrageous price. soooo, we decided to stay in Madison.. at the same hotel, with the same awesome breakfast and right next to the mall. great location, great price.

  • Stayed: December 2012, traveled with family
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Thank TammyVann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear Tammy,
Thank you for keeping us in mind and booking our hotel for your next stay. We will look forward to greet you. Hope you have a great stay. Please feel free to ask for me if i can be of any help.
Randee Talwar

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Reviewed March 14, 2013

Excellent hotel for the price of an average one. Spotless room and excellent service. The rooms are very well stocked and amenities are impressive. I've paid twice as much money for the same or less service.

  • Stayed: March 2013, traveled on business
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Review collected in partnership with Best Western
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear John,
Thank you for taking the time and letting us know about your experience at the Hotel. we are proud to offer a great value in town with all the amenities that are not even found in upscale hotels.
Randee Talwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western West Towne Suites

Address: 650 Grand Canyon Dr, Madison, WI 53719-1044
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #25 of 63 Hotels in Madison
Price Range: $75 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western West Towne Suites 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Near West Towne Mall, this Madison Hotel is situated at a short drive from Alliant Energy Center, CUNA, EPIC, University Research Park and downtown. Visitors to Reddan Soccer park, UW and VA Hospitals also prefer to stay here. This 100% smoke-free Hotel has free fast WI-FI and free cooked-to-order Breakfast. Hotel provides a 24-hour fitness facility and free pass to YMCA, 24-hour Complimentary Coffee, USA Today and Business Center. All Guest Rooms have luxurious Mattresses, microwaves, refrigerators. ... more   less 
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Also Known As:
Best Western West Towne Hotel Madison
Best Western Madison
Madison Best Western

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