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“Nice stay for a stop over in Madison”

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Best Western West Towne Suites
Ranked #24 of 63 Hotels in Madison
Certificate of Excellence
Reviewed April 13, 2013

We were just going to stay one night and we have stayed with Best Western chain of hotels before and have been very pleased.. We were in a suite on the first floor and it was very quite and comfortable. Nice spacious room and very clean. The value was excellent, and there are many restaurants in the area.

Would be happy to recommend.

Room Tip: Ask for a room on the first floor, but there is a new elevator, so the second floor would alright.
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  • Stayed: April 2013, traveled as a couple
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Thank Barb S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear Barb,
We are proud to be part of BEST WESTERN family. And I'm glad to know that you like staying at Best Western Hotels. Our suites are very spacious and we offer a great value. thank you for taking the time. I hope to see you near future.
Yes our guests have very much liked the new elevator we just installed in March.
Randee Talwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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354 - 360 of 429 reviews

Reviewed April 13, 2013

Clean and comfortable room (and cheap on Priceline) with a friendly staff at check in. Excellent breakfast for a hotel of this type - cook to order eggs, pancakes, or waffles and all the sides. Located right off the belt line and near west side retail.

Stayed: April 2013, traveled with family
Thank dsj5777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear Guest,
It is our pleasure to offer clean, comfortable Rooms with a great value. I'm glad you enjoyed our specialty breakfast. Hope to see you soon in the near future.
Thank You.
Randee Talwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2013

1st time we were there was the last weekend in december after a swim meet. the breakfast is wonderful! so we are going to platteville this weekend for a college tour. the country in and suites is charging $197 a night there. crazy they are gouging potential students families with that outrageous price. soooo, we decided to stay in Madison.. at the same hotel, with the same awesome breakfast and right next to the mall. great location, great price.

  • Stayed: December 2012, traveled with family
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Thank TammyVann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear Tammy,
Thank you for keeping us in mind and booking our hotel for your next stay. We will look forward to greet you. Hope you have a great stay. Please feel free to ask for me if i can be of any help.
Randee Talwar

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Reviewed March 14, 2013

Excellent hotel for the price of an average one. Spotless room and excellent service. The rooms are very well stocked and amenities are impressive. I've paid twice as much money for the same or less service.

  • Stayed: March 2013, traveled on business
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Review collected in partnership with Best Western
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear John,
Thank you for taking the time and letting us know about your experience at the Hotel. we are proud to offer a great value in town with all the amenities that are not even found in upscale hotels.
Randee Talwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2013

We stayed at the Best Western recently, and found it a very comfortable place to stay. Our double room was well-equipped with very comfortable beds, microwave and refrigerator, and was very spacious. Our one disappointment was that we were on the 2nd floor, and the new elevator, which they had hoped would be completed by our visit, was not yet ready, and we don't do stairs as well as we did some years ago. However, we did get it done, and I'd certainly go back again.

Also, the breakfast arrangement is very unusual -- a true 'made-to-order' set-up, with a cook preparing your full breakfast (eggs, bacon, sausage, pancakes, etc.), as you request. Would that be my first choice? Actually, no -- but for those who like special, luxurious treatment, it seemed to be done very well. For me, I had pre-mixed my oatmeal at home, and had a nice quiet breakfast in my room.

OH - ONE THING . . . . The motel will tell you that they have an arrangement with the local YMCA that allows their guests to use the 'Y' . . . . . the people at the YMCA don't know anything about that agreement.

Room Tip: If you're going soon, and need an elevator, verify whether or not the elevator is actually insta...
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  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steve P P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear Steve,
Thank you for taking the time for providing us your feedback. Our 2-Room suites are very much liked by the hotel patrons. Yes the elevator is now operational. Sorry about the inconvenience during your last stay. Our affiliation with YMCA allows our guests to use their full service facility at no charge. All our guests need to do is, take a pass before they leave the hotel for the 'Y'.
Hope to see you back on your next visit to Madison.
Randee Talwar

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Reviewed March 7, 2013

Nice, clean place. Friendly service. Very clean comfortable, quiet room. Made to order hot breakfast was good, plus several other choices. Definitely would consider staying there again. I thought the pricing was very good.

  • Stayed: March 2013, traveled with family
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    • Sleep Quality
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Review collected in partnership with Best Western
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Dear Gary,
Thank you for your feedback and recognizing the great value we offer to our Hotel guests. I'm glad you got all what you were looking for. It'll be my pleasure to greet you on your next stay with us.
Randee Talwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2013

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank Lester O
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
rst1108, General Manager at Best Western West Towne Suites, responded to this reviewResponded April 28, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Best Western West Towne Suites

Address: 650 Grand Canyon Dr, Madison, WI 53719-1044
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #24 of 63 Hotels in Madison
Price Range: $76 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western West Towne Suites 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Near West Towne Mall, this Madison Hotel is situated at a short drive from Alliant Energy Center, CUNA, EPIC, University Research Park and downtown. Visitors to Reddan Soccer park, UW and VA Hospitals also prefer to stay here. This 100% smoke-free Hotel has free fast WI-FI and free cooked-to-order Breakfast. Hotel provides a 24-hour fitness facility and free pass to YMCA, 24-hour Complimentary Coffee, USA Today and Business Center. All Guest Rooms have luxurious Mattresses, microwaves, refrigerators. ... more   less 
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Also Known As:
Best Western West Towne Hotel Madison
Best Western Madison
Madison Best Western

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