After my mom kept talking about having Flan for a week, we decided to take a friend and go to Pedro's for dinner. The friend really wanted to try the Flan as well. First I noticed how the cloth bench seat back rests were torn, worn & dirty. Then I started to notice that things were not as clean as I'd seen them in the past. Dirty plates, tables left uncleared. A table of 8 came in after we were seated and our waitress had already gotten our drinks. She never asked us if we were ready to order, just went right to the table of 8 and took their food order. After going to the kitchen for a while, she then came and took our order. That table of 8 was gone long before we were. The food was ok. Just ok. It's been more fresh in the past - mom's salad was pretty wilted and my enchiladas looked like they'd been under the heat lamps for a while before being served. They were dry around the edges. Come dessert time, we placed our order - 2 Flan & 1 ice cream sundae. Then the manager came out to tell us the cook hadn't set up the Flan to be ready for supper hour. (we were there eating at 5:30pm). Mom was really bummed as was her friend. So as he's telling them and they're deciding to not get dessert, I said I'd skip mine too so we could leave, the waitress sets mine down on the table. I said I really don't want that now but she didn't blink an eye. Long story short - mom didn't get her Flan, food was mediocre at best and upkeep was poor. Nothing was offered in the way of a comp for dessert for mom and we will not be going back. A little customer service would have gone a long way, but I don't know if that would have been enough. Nobody wants to eat somewhere that's dirty.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.