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“Limited menu, good food, reasonable prices. Gets busy.” 4 of 5 bubbles
Review of Chipotle Mexican Grill

Chipotle Mexican Grill
Ranked #232 of 975 Restaurants in Madison
Cuisines: Mexican, Fast Food, Southwestern
More restaurant details
Restaurant details
Good for: Dining on a budget, Families with children
Dining options: Lunch, Dinner, Seating, Takeout, Wheelchair Accessible
Madison, Wisconsin
Level Contributor
69 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Limited menu, good food, reasonable prices. Gets busy.”
4 of 5 bubbles Reviewed August 31, 2013

Popular restaurant near Middleton, WI. Good food, decent prices. Ingredients always seem fresh. Tasty and portions are fine. Beverage prices, like many places, seem expensive.

Seating at tables can get full. Stool seating also available. Eat in or take out.

Wait in line, assembly line process to make your order. Fairly efficient process. No table service; essentially a fast-food restaurant with more healthier food than burgers.

Have been there about 20 times over 3 years; sometimes for lunch but more often at dinner time. Have never encountered "out of items" like other reviewers but I have seen low quantity left in the bins.

Click on [MORE] below to format this review for easier reading.

Cleanliness .......................Very good.
Greeting............................ Not greeted until you become the first in the queue (line) of people waiting to order.

Order Taking by Server.... Perfect since order takers are also the ones preparing your food order. I have often felt rushed since restaurant is often busy.

Food preparation time........ N/a - ingredients in front of you and ready to be assembled into your order. Usually the wait from your arrival time until you get your food is about 10 minutes.

Food quality and taste.........Very good.
Service overall.....................Very good; always friendly.
Portions:.............................. Varies depending upon people assembling your order. Don't hesitate to ask for more of an ingredient if you feel they are giving you too little.

Noise Level..........................Reasonable .
Prices:..................................Moderate.
Restrooms............................OK but often occupied.
Customers:..........................Mix of mostly middle class clientele.
Location: ............................ Near highway 12 in strip shopping center with stores.
Seating area.......................Small considering how busy they get. Has outdoor seating.
Ambiance:...........................Nothing special. I don't like the music they play.
Parking............................... Often very busy and parking is close to full. Be careful pulling out of your parking space.

  • Visited August 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank wimike999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Visitor rating
    11
    9
    3
    3
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Saskatoon, Canada
Level Contributor
173 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Fresh food in a busy chain”
4 of 5 bubbles Reviewed August 18, 2013

Our recent visit to Chipotle's was for a lunch on a warm Summer's day. There was a line, but it moved quickly. The burrito bowls were made up in a bit of an assembly line fashion, but I don't see how they could have really handled it any other way. The components of our bowls were fresh, steaming rice, beans and meat... the veggies were freshly cut and looked very nice and it was topped off with a very nice salsa - the medium had a nice heat to it and I added a bit of the hot.... it tingled quite a bit more.. pleasant though. All in all, a nice lunch at a reasonable price point and they seemed to have many happy customers.

Visited August 2013
Helpful?
Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
85 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“FRESH, HOT, FOOD, FAST!”
5 of 5 bubbles Reviewed May 12, 2013

LOVE, LOVE, LOVE Chipoltle, fresh, hot food, F- A-S-T, with healthy options & friendly staff. Unbeatable value.

That said in 5-13-13, unable to help notice the cashier BITE the wrap off the top of a bottle of hot sauces they set out at self serve area near the soda station. Gross! Like we all want the germs from your mouth from the top of the bottle. (Either a training issue or training disregarded). Wouldn't use the sauces that are set out or recommend them, ave never seen this before may just have been the employee. If the food wasn't so good & service so friendly, would ding them 1 star for that.

  • Visited May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Khariel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainfield, Illinois
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“This place is ALWAYS out of something.”
2 of 5 bubbles Reviewed March 21, 2013 via mobile

This was the 3rd time in 2 weeks that they have been out of something. Chicken and steak are pretty common ingredients to their food selection and running ou of one or the other on a week night during dinner is simply unacceptable. Get it together.

    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank mrvacavince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sun Prairie, Wisconsin
Level Contributor
64 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“One of my favs!!”
5 of 5 bubbles Reviewed January 2, 2013

I love that its all organic and everything, besides the flour tortillas, is Gluten Free. The service is great!! The employees are always happy and fun! Food is delicious and its great if you are in a hurry.

Visited December 2012
Helpful?
Thank emmabee81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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