I tend to trust the reviews on TripAdvisor an usually agree with my fellow reviewers, but my impression definitely differs from recent reviews. When we arrived at check-in time, the outside trash cans were overflowing with garbage. There was no one at the front desk to greet us. That's because she was standing outside taking a smoke break. When she came in, she was friendly and professional, but smelled like an ash tray. The lobby was clean and so were the rooms. However, the rooms were in need of a face-lift. Very 90's with a small tube t.v. and the mattresses on the beds were very uncomfortable. Walls were thin and we could hear most of what was going on in the room next door. I went to use the fitness facility the next morning at 7:30am, and there were water cups all over the floor and no towels or spray to clean off the machines. It obviously hadn't been cleaned from the day prior. When we checked out, the garbage cans outside were still overflowing with trash. I was not impressed by this hotel.
- Official Description (provided by the hotel):
- Under new management and new renovations. A complimentary hot breakfast is served early each morning. In addition to indoor pool and hot tub, Magnuson Grand Hotel Madison provides 24-hour fitness room and business center with complimentary fax and copy service. Magnuson Grand Hotel Madison also features conference rooms and party rooms. Flat screen television in lobby. The property has a knowledgeable 24-hour front desk staff eager to help guests with any questions. Wine, champagne and beer available on site until 2am. Many packages available including golf packages and casino packages. Frequent stay program and discounts available upon request. Rate match guarantee program available upon request. ... more less
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- Also Known As:
- Magnuson Grand Madison