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“Sleepless stay”

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Hilton Madison Monona Terrace
Ranked #12 of 63 Hotels in Madison
Certificate of Excellence
NY,USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Sleepless stay”
Reviewed September 3, 2013

I recently stayed at the Monona Terrace, the location is excellent. The room is clean but I would have enjoyed it more if I was not as tired during the day. The air condition kept me up all night it was really loud!!!!

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fkiNy_usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason_Havey, General Manager at Hilton Madison Monona Terrace, responded to this review, September 4, 2013
Thank you for the review! I'm very sorry to hear about the air conditioner noise. We have had some issues this summer with loud fans and/or compressors and have been proactive in fixing or replacing them as part of our preventative maintenance, unfortunately it looks like you encountered exactly that and I apologize. I can understand how that type of noise could disrupt your stay. We will continue being diligent in preventing issues like you had and again my sincerest apologies for your inconvenience.

Best wishes,

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,044 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (197)
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English first
1 review
Reviewed September 3, 2013

Tha Hotel was very clean, it was just a few minutes from the capitol, restaurantes and state street (the mail street in Madison). Tha Hotel has beautiful view or the lake Monona, you can go walking to see the lake. Tha Chops restaurante is very good.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason_Havey, General Manager at Hilton Madison Monona Terrace, responded to this review, September 4, 2013
David,

Thanks for the review! We consider ourselves very lucky to have the Capitol and Downtown Madison on one side of the hotel and beautiful Lake Monona on the other side. It makes for a great view from any room and is convenient to explore downtown.

See you on your next visit!

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 2, 2013

As far as Hilton hotels go, this one is top notch! The location right at the terrace is awesome, and the live music/beer on the night I was there was just a special surprise! The room was nice, clean..,,a bit on the small side, but that's how downtown hotels generally are. I had an amazing continental breakfast at the hotel restaurant and walked right down the street to my meetings. The only downside would be that one of the elevators were broken and there was a big group there that night so getting up and down was a real pain. The staff was super - friendly and helpful. I'd definitely recommend this hotel to both business and leisure travelers.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
217 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed September 2, 2013

Front desk staff is welcoming, helpful, attentive. Hotel is right near the Capitol and the lake. Nice views either direction. Very clean, rooms were very spacious and nicely decorated. Small fridge in room. A/C works great. Only negative is the sound insulation. You can hear the water pipes running from other rooms, people talking comes through the walls, and loud bangs when people close their door rooms. But we just kept the fan running and that helps. Try it on Priceline, 3 1/2 star, Express Deals in downtown Madison. Online rate is $169 and got it on Priceline Express Deals for $75!! Location is GREAT.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pbirdie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, United States
1 review
Reviewed August 19, 2013

This was simply the best experience I have ever had at any hotel I have ever stayed at. The staff genuinely cared about what kind of day I was having. I cannot think of any way in which it could have been better. The room was clean and the price was fair. If I am ever in Madison I would definitley look forward to staying at this hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason_Havey, General Manager at Hilton Madison Monona Terrace, responded to this review, August 22, 2013
Mike,

Wow, that is high praise! I really appreciate the comments and taking the time to post it on TripAdvisor!

Please stop to say hi next time we are able to have you back in Madison!!

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 13, 2013

The facility was nice, quiet, and clean. It was a perfect location to stay for business at the Monona Terrance Convention Center. They had efficient check-in and check-out, and the staff was courteous and helpful.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Justin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason_Havey, General Manager at Hilton Madison Monona Terrace, responded to this review, August 22, 2013
Justin,

Thanks for the review! Being attached to the Monona Terrace is certainly one of the best benefits of staying at the Hilton when you are here for a conference. Especially since Wisconsin weather likes to surprise us often!

Thank you for the review and I hope you can make it back to Madison soon!

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore
Level Contributor
1,017 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 336 helpful votes
Reviewed August 7, 2013

This is one of the better hotels in the Madison area. It's location is ideal, right smack in the middle of downtown, not too far from the square. I stayed here once when I was interviewing in the area, and several friends subsequently stayed here as well. The facilities are nice and clean. Staff is extremely helpful and there's a decent restaurant housed here as well.

Stayed September 2012, traveled on business
Helpful?
Thank Tunaidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason_Havey, General Manager at Hilton Madison Monona Terrace, responded to this review, August 22, 2013
I appreciate the nice review! Our location is a great starting point to experience Madison. Being flanked by the Monona Terrace and the Capitol is a great advantage of our location.

Thanks for taking the time to write the review and good luck on the job search/new job!

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Madison Monona Terrace

Property: Hilton Madison Monona Terrace
Address: 9 East Wilson Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Madison
#10 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Madison Monona Terrace 4*
Number of rooms: 240
Official Description (provided by the hotel):
Hilton Madison Monona Terrace, perfectly located in downtown Madison just two blocks from Capitol Square, is an elegant property connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with spectaculor views of the State Capitol or beautiful Lake Monona. With an upscale, urban and residential feel to the rooms and public spaces, the hotel boasts full service dining and bar options as well. Transportation service is provided complimentary to downtown locations, including the University and Kohl Center. ... more   less 
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton

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