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“Superb hotel!”

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Hilton Madison Monona Terrace
Ranked #12 of 63 Hotels in Madison
Certificate of Excellence
Menomonie, Wisconsin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Superb hotel!”
Reviewed May 26, 2012

The Hilton Monona Terrace has a lot going for it: convenient location, great views, nice rooms (some recently remodeled); and one of the best things about the hotel is the great front desk staff -- they are consistently some of the best around.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill and Gail T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBuss, Manager at Hilton Madison Monona Terrace, responded to this review, May 30, 2012
Thank you for taking the time to share your experiences here. We are very excited about the recent renovation of all of our guest rooms and lobby! I will be sure to pass your comments along to our Front Desk team. We hope you will be able to stay with us again in the near future. Sincerely, David Buss, Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,078 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
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English first
Baltimore, Maryland
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 25, 2012

This hotel was great! I would suggest upgrading to the Lakeside rooms. It's a great view. Also, the hotel is right near the statehouse and is walk-able to plenty of restaurants and sights.

The only issue was that our AC was broken. They weren't able to fix it while we were there but they reiumbursed us for some of the cost

Room Tip: Lakeview Room!
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JSab2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBuss, Manager at Hilton Madison Monona Terrace, responded to this review, May 30, 2012
Thank you for staying with us! We are so fortunate to have such a great location in the heart of downtown Madison. I'm glad you enjoyed our location and the wonderful views of Lake Monona. I apologize for the inconveniences with your air conditioning but am glad that it didn't ruin your stay. Please come back and join us again the next time your travels bring you to Madison. Sincerely, David Buss, Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 13, 2012

Room was clean and very comfortable. Hotel staff provided excellent dinner recommendations. Fitness center was also very clean

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KJfromOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBuss, Manager at Hilton Madison Monona Terrace, responded to this review, May 16, 2012
I am thrilled to hear you had such a pleasant stay. We are lucky to have so many great restaurants to recommend within a very close walk of the hotel. Thank you for your time. Sincerely, David Buss, Assistant Front Office Manager
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Rockford, Illinois
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 11, 2012

The Hilton is a nice hotel, conviently located across from the convention center, only problem was Friday night there was a large party in the bar and it was difficult to access the hotel from the skywalk connecting to the convention center. No breakfast or internet included in price of the room, which was a let down, but there was a limited starbucks and breakfast available for purchase in the hotel. The beds were comfortable and there was a fabulous view of the state capitol from our room.

Room Tip: Stay on the upper floors for a great view of the capitol
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Shuppetgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBuss, Manager at Hilton Madison Monona Terrace, responded to this review, May 16, 2012
Thank you for taking the time to share your experiences. We are very fortunate to be so conveniently located in downtown Madison with such fabulous views of both the State Capitol and Lake Monona. We hope you will have the chance to stay with us again in the future. Sincerely, David Buss, Assistant Front Office Manager
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Eau Claire, Wisconsin
2 reviews
Reviewed May 9, 2012

The overall quality of the Hilton Monona Terrace in Madison, Wisconsin, is excellent. This determination is based on multiple stays where I was greeted as a returning guest by name and recieved top notch service quality. The rooms are always in excellent condition, modern decor, and meticulously clean. I highly recomend for those traveling to the Madison area!

Room Tip: Ask for a "lake side room" the view is spectacular, of course if you like a city scape the...
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBuss, Manager at Hilton Madison Monona Terrace, responded to this review, May 16, 2012
Thank you for the wonderful recommendation! The consistent service that you have experienced at our property is something that we strive for every day. We look forward to your next stay. Sincerely, David Buss, Assistant Front Office Manager
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Holland, Michigan
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 7, 2012

I just spent three days at this Hilton property in Madison, Wisconsin. I was there for a conference that was held at the adjoining Monona Terrace Conference Center. What a great location with the view of the lake and the capital just a block or two away. The staff at the hotel were great. Very professional and friendly. It was nice to be back in the midwest again.

Room Tip: The Hilton has a free shuttle to and from the airport which is just a few minutes away, The airport...
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lwlevey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBuss, Manager at Hilton Madison Monona Terrace, responded to this review, May 16, 2012
Thank you so much for your recent review. We are very happy that we were able to provide such a great return to the Midwest and hope you will be able to join us again when your travels bring you back to Madison! Sincerely, David Buss, Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern WI
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 26, 2012

I was recently staying at the hotel for a conference and thought that being a 'Hilton' and all. The door to our room wouldn't close without slamming it shut a few times, the room was dirty and smelled, the bathroom mirror was dirty and the shower was gross. I wouldn't stay here again if someone else paid for the room. The front desk people were rude and talked down to you. Thinking they would have fruit and muffins or something small out for breakfast - no - you had to pay $17.50 for a continental breakfast!! Crazy!! Never again!!

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBuss, Manager at Hilton Madison Monona Terrace, responded to this review, April 27, 2012
I want to sincerely apologize for not meeting your expectations during your recent stay. This is not at all the Hilton guest experience that we provide. I have reached out to you privately and look forward to your response to further discuss your stay. We hope for an opportunity to regain your trust in the near future. Sincerely, David Buss, Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Madison Monona Terrace

Property: Hilton Madison Monona Terrace
Address: 9 E Wilson St, Madison, WI 53703-3421
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Madison
#10 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Madison Monona Terrace 4*
Number of rooms: 240
Official Description (provided by the hotel):
Hilton Madison Monona Terrace, perfectly located in downtown Madison just two blocks from Capitol Square, is an elegant property connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with spectaculor views of the State Capitol or beautiful Lake Monona. With an upscale, urban and residential feel to the rooms and public spaces, the hotel boasts full service dining and bar options as well. Transportation service is provided complimentary to downtown locations, including the University and Kohl Center. ... more   less 
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton

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