Spacious rooms with lots of amenities. The initial contact with the desk clerk was very pleasant, however other employees (front desk, breakfast attendants)were cold, inattentive but not downright rude. My biggest complaint is the noise. Although the rooms are well arranged so you can't here the tv, shower etc from the surrounding rooms, you could here everything in the hallway as if you had no door. So talking, running little children, and the doors of all the rooms closing. The doors on each room had a spring loaded hinge (or some such mechanism) that forced the door to slam close. I wonder if there is a way to adjust it so the door closes automatically without the slamming. Also the room is located near something (couldn't figure out what) that had loud trucks coming and going during the night. I actually had to wear earplugs to sleep.
Additionally the front entrance is difficult to locate and not welcoming.
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- Also Known As:
- Residence Inn Madison East Hotel Madison
- Madison Residence Inn