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“Great staff, smaller rooms”

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Fairfield Inn & Suites Madison East
Ranked #22 of 63 Hotels in Madison
Certificate of Excellence
Cedar Rapids, Iowa
Level Contributor
80 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great staff, smaller rooms”
4 of 5 bubbles Reviewed November 21, 2012 via mobile

This is a newer property at the interchange of 151 & I90 on the east side if Madison. The staff was wonderful, the place is clean and the lobby is spacious.

I stay in this area for work regularly, but this was my first stay at the Fairfield. I usually stay at the La Quinta, because it's a bit cheaper at our corporate rate. But, I now also know the rooms are smaller at the Fairfield and the breakfast is 'cold' other than the toaster and waffle maker.

Other than the smallish room, the bathroom was a bit oddly designed for a new property. Grabbing a towel from the shower requires steping out and walking around a short wall to reach it.

Also, the mirror is in an unfortunate place, unless you like seeing yourself from the toilet. Perhaps you look good on the can. I, frankly, don't. (I was able to confirm that thanks to this hotel stay!)

That said, I would stay here again...these are just nit picks compared to one slightly lower cost option nearby...and to reiterate, the great staff more than makes up for having to look at myself in the mirror when using the facilities.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sdski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
    153
    86
    15
    4
    3
See reviews for
90
52
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73
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Woodbury, Minnesota
Level Contributor
176 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed November 13, 2012

I really enjoyed my stay at the Fairfiield Inn. The check-in was a breeze. The staff was so friendly and professional. The lobby is clean and inviting with a fireplace and many tables to sit and eat the free continental breakfast. The decor was bright and fresh. The rooms were very clean and the bed was pretty comfy.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank gbpackerfan62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensbury, New York,
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 25, 2012

Loved this hotel. Everything was really nice, really comfy and clean. The bed was awesome with many, many smaller pillows....perfect to get the cocoon feeling in bed. Very attractive and modern decor, and relaxing common areas off the lobby. Enjoyed the pool and jacuzzi as well. Maid service was very accommodating with our schedule, and the concierge staff was completely friendly and welcoming. Pizza Uno was right down the driveway and a great place for our family to get together for dinner or lunch. Another really thoughtful "perk" was that this hotel offered shuttle service to the wedding we were attending, and also offered that if you did drive yourself to the wedding and wanted a ride back on the shuttle, that they would take you there to your car the next day.....I mean, WOW. Although I didn't need that service I thought that was above and beyond awesome! Excellent hotel service.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockford, Illinois, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 23, 2012

My company had to stay in Madison to photograph a wedding taking place, so we choose the Fairfield Inn because of the very reasonable price. Not knowing exactly how nice the place would be at only a 2 1/2 star rating, we were VERY pleased with our stay! The staff is very friendly and courteous, the breakfast was very good and there was plenty of food displayed. The room was very clean and well decorated. The only complaint I would probably have is the room was smaller than I was used to, but we only had to stay one night so it really wasn't a big deal.

  • Stayed October 2012, traveled on business
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Helpful?
Thank Tanya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winona, Minnesota
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed September 23, 2012

Like that this hotel is near shopping and retaurants without going into Madiosn, but very convenient if you do want to go into downtown Madison. Breakfast area was welll managed with fresh things being put out as needed.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank OnTheRoad1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mpls, MN
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 6, 2012

Not much to say, but that's a good thing. Clean rooms, close, but not super close to highway. Close to chain, convenient restaurants. Staff friendly enough and breakfast was fine. Give me coffee, yogurt, fruit and maybe eggs(they had breakfast sandwiches that were actually decent).
When there are no rants or too much negative, that's a good thing. Yes, there were people above I could hear and doors slamming and waking me up, but not much to do about that. Pretty sure someone in the room below could hear me too. I would stay here again when in the area.

  • Stayed August 2012, traveled on business
    • Value
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Helpful?
Thank charlieeats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 25, 2012

Have visited Madison, WIsconsin many times the last 20 years - but this was our best hotel experience in 20 years. Very clean and spacious - must be a fairly new property. Staff was polished and professional - even served us coffee at our breakfast table during the buffet. Breakfast was a nice assortment of hot and cold items - guests could even sit outside on a patio with a great view of the city.

Room Tip: ask for a quiet room not facing the highway
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mnmommykins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Madison East

Property: Fairfield Inn & Suites Madison East
Address: 2702 Crossroads Drive, Madison, WI 53718
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Madison
#6 Business Hotel in Madison
#16 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Madison East 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
Fairfield Inn & Suites by Marriott Madison East is located within one mile of over 150 shops and restaurants and is just a hop, skip and a jump off Interstate 90/94 and the Dane County Regional Airport. The hotel is just minutes from downtown Madison, University of Wisconsin, Kohl Center, Covance, Alliant Energy Center and the Overture Center. ... more   less 
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Also Known As:
Fairfield Inn And Suites Madison East
Fairfield Inn & Suites Madison East Hotel Madison

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