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“Excellent hospitality and hotel”

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Comfort Inn & Suites Madison Airport
Ranked #42 of 63 Hotels in Madison
Edgerton, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent hospitality and hotel”
Reviewed April 5, 2014

When I am in Madison, WI whether on business or pleasure, I make Comfort Inn & Suites Airport my "HOME"! The recent renovations have added to the quality of the hotel. The hotel is very convenient across from East Towne Mall and just off I-90/94 on the east side of Madison. I already have a couple reservations later this month (April 2014). I encourage travelers to stay at Comfort Inn & Suites Airport.

Room Tip: I myself prefer the "west wing." Rooms in the HIGH RISE are better the higher you go from...
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnE277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this review, April 7, 2014
Thank you so much for your kind words. We have been working very hard on this renovation to make our hotel stand out above the rest. We appreciate your business.
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187 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Dubuque
2 reviews
Reviewed March 24, 2014

Clean rooms great service great people. Good price. Friendly helpful workers. Plenty of parking and a great location. Good breakfast for all. Have stayed here many times and have never been disappointed

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this review, March 26, 2014
Thank you so much for the great compliments. We do appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Cloud, Minnesota
Level Contributor
444 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed March 20, 2014

I will start by saying that I am a corporate traveler with 100 plus nights a year on the road...so I see way more hotels than most...making reviewing harder as I have a lot to compare too.....I have stayed here before and not much has changed..I booked 3 rooms for myself and 2 employees on Choice Hotels where I am a Platinum member...upon check-in employee neglected to mention my membership and put me in a handicap accessible room with mentioning it...Hallway by elevator was dirty as was elevator...room was clean but organized different than the norm....weakest shower I have ever experienced as it was with a wand because of the accessible room...was on the 5th floor .... room had a good number of outlets and was clean with a comfortable bed which earns the better than average rating but gets dropped down by the check in and room style...breakfast was fresh and hot with are being very full at 7:30 in morning...I will stay again and give it another chance...great location to restaurants..

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SIOUXFANFOREVER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this review, March 26, 2014
First of all I would like to say thank you for staying with us. We do appreciate your business and the fact that you are a platinum member with Choice Hotels.I do apologize for our mess but we are in the midst of renovating. As we speak there is new carpet in the hallways and elevator. We do appreciate the compliments on our new bedding and breakfast. Please do give us another chance to make your stay great.
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Neenah, Wisconsin
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 12, 2014

My wife and I came to Madison for a conference and I have to say this has got to be one of the best Comfort Inn I ever stayed at. The property was under construction but you would not have known it based on the excellent customer service and standard of their rooms. On top of the great customer service and lodging there was free breakfast and it was located in a prime location on the east side of Madison. Plenty of things to do and see. Also it was just minutes away from the capital and state street. I would recommend this establishment to any traveler coming to Madison.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlnotary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this review, March 17, 2014
Thank you so much for your kind comments. Thank you also for excusing our mess. We a almost done with our renovations. We are trying to live up to those kind words. Please come and visit us again next time you are in the Madison area.
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Houston, Texas
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2014

my company put us up here on a layover in Madison. This is a very nice hotel, they are undergoing some renovations and I am sure those will only make it better. The desk staff was very nice to us upon check in. There are plenty of places to go around the hotel, including restaurants and a mall. My room was clean and suited my needs just fine. Looks like you can open the window in the room on nice days if you like fresh air like I do. Plus, even though there was a closet, with an actual door on it in my rom, I adored the large coat hook in the wall near the mirror to hang items on.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tashalynn29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this review, January 28, 2014
Thank you so much for your kind words. You are correct. We are going through a major renovation that will only enhance our hotel. If you are ever in the area please stop and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Bedford
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2013

This is a pleasant, clean motel. The staff was very accommodating to my special requests. I needed a room with no perfumed sprays used as well as non-smoking. The room was just right. The breakfast was excellent. I will definitely stay here again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doctorjudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this review, November 5, 2013
Thank you for your kind comment. We do strive for 100% guest satisfaction. Please do come stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, PA
Level Contributor
234 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed November 1, 2013

My sisters, mother and I stayed one night here as we were flying out of the Madison Airport in the morning. My one sister used the free shuttle to go to the airport, and it was on time and prompt. We reserved a King / Sofa Bed Suite and were able to check in prior to noon, as I called and requested to do. Sandra, the desk manager, was very very helpful with this. One thing I will say that was not so good is the Sofa Bed was said to be queen size, but it really was full size and was not at all comfy for two adults to sleep on. We both sort of rolled to the middle where there was no support at all! Next time will consider two rooms with king beds instead. Free breakfast was great, had a hard time tearing my mom away from the breakfast to go to the airport. Lobby computer was useful and included a printer (free) to print out our boarding passes. Pool was relaxing as was the hot tub. Hot tub was not working well, needs overhaul, seemed to have clogged jets.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this review, November 4, 2013
Thank you for your kind review. Just to let you know, we are in the process of a remodel which includes new furniture in our sleeping rooms. This should fix the sofabed problems. Please come and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Madison Airport

Property: Comfort Inn & Suites Madison Airport
Address: 4822 E Washington Ave, Madison, WI 53704-3240
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 63 Hotels in Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Madison Airport 2.5*
Number of rooms: 152
Official Description (provided by the hotel):
Just minutes away from the Dane County Regional Airport is our Comfort Inn & Suites(R) Madison - Airport hotel in Madison, Wisconsin. The convenient location off of Interstate 90 and Interstate 94 places our pet-friendly hotel in Madison near a variety of popular attractions, including: - University of Wisconsin - Ho Chunk Casino - Alliant Expo Center - Monona Terrace Convention Center - Wisconsin Dells We provide complimentary shuttle service to the Dane County Regional Airport and local businesses within two miles. If travelling for business, get work done with access to copy and fax services or hold a get together in our meeting space, which can accommodate up to 100 guests. Additional amenities at our smoke-free Madison hotel include: - Free WiFi - Free weekday newspaper - Indoor pool - Exercise room - Guest laundry facilities Get going with a great breakfast. Start your morning in Madison with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. All of our guest rooms include microwaves, refrigerators, flat-screen TVs, coffee makers, hair dryers, irons and ironing boards. Some rooms feature whirlpools. Whether you're traveling for leisure or business, alone or with your kids, our Comfort Inn & Suites Madison - Airport hotel offers accommodations for every type of travel. Madison, WI hotels like ours are proud to offer hotel rooms to relax and unwind no matter what reason you travel. Book now! ... more   less 
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Also Known As:
Comfort Inn & Suites Airport Hotel Madison
Comfort Inn And Suites Airport
Comfort Inn Madison
Madison Comfort Inn

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