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“Good Family Getaway” 5 of 5 stars
Review of Homewood Suites Madison West

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Homewood Suites Madison West
Ranked #11 of 61 Hotels in Madison
Certificate of Excellence
GreenLeadersBronze level
Minneapolis, Minnesota
2 reviews
“Good Family Getaway”
5 of 5 stars Reviewed January 24, 2013

Friendly service. Nice room. Love the complimentary breakfast; healthy options are there if you heed them. The in-room kitchen can save you a little money. OK, the pool's a little chilly for me, but the hot tub was just right. Even the family dog was welcomed with a treat. Good location near mall on West side.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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472 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • Korean first
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  • Any
English first
Wisconsin
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 23, 2013

Great attentive staff, wonderful front desk gentleman always remembering my name and everyone making me feel right at home during my extended stays. Breakfast this morning was Quiche Lorraine, hash browns, sausage, exquisite pastries and all the regular fixin's of fresh cut and whole fruit, milk, oatmeal, juices, bagels, waffles, oh I could go on... And then the dinners, in a word amazing. Housekeeping makes sure all is in perfect condition when I get 'home' and thanks to Nayeli to keep everything stocked in the room. Great workout room, quiet location, good business services. Great sleep. It's all I need while on the road.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DarcyInWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Falls, Iowa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 17, 2013

Well Done accommodations for an extended stay situation.On the West side of Madison, Close to Verona for the 2013 USA Cyclocross NATIONAL Championships. Convenient to the venue. Really like the separate bedroom and living area with a sofa Bed. Quite accommodating for my family and friends. Lots of room to spread out; sleep; and Love the Breakfast and Dinning options AT the hotel.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SpinKittyKitchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois City, Illinois
1 review
1 of 5 stars Reviewed January 14, 2013

I have never been treated so rudely by hotel staff. They did not honor the rate that the reservation was made. No manager's reception & the breakfast was very disappointing. Hampton is just across the parking lot, don't pay extra for the homewood name for this one.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGM283, General Manager at Homewood Suites Madison West, responded to this review, January 16, 2013
Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenience caused during your stay and that we were not able to provide you with the quality of services and amenities you deserve. Our state rate is available for state of Wisconsin employees traveling for business. This rate is bookable online at times and it states that an ID will be requested upon check in. We do provide the complimentary Manager’s Reception that incudes a salad bar, entrée, beer, and wine Monday through Thursday from 5:30 p.m. until 7:30 p.m. We see that your reservation was for Friday night and I apologize for the misunderstanding regarding the availability of the reception. Because travel is very important, we try hard to make sure all our guests have a rewarding experience at Homewood Suites. I can be reached at 608-271-0600 please let me know how I can connect with you to make this situation right. Again, I'd like to offer my sincerest apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 9, 2012

We had a family event in Madison over the weekend and decided to stay at the Homewood Suites. Our room was a studio, non smoking, and was perfect for what we needed. The pool was uncrowded and very clean. The breakfasts were well maintained and had lots of options. The entire hotel was extremely clean, bright, quiet and staff was friendly. Our room had many channel options, a full kitchen, a very comfortable pull out sofa for our son and the complimentary high speed Internet was easy to sign in to and remained connected for 24 hours at a time. The location was ideal - close to West town mall, many restaurants and shops and within 10 minutes of Camp Randall, campus and the Capitol. Will definitely stay here again!

Room Tip: Studio was excellent for a family of three - plenty of space for all our things and all of us. Larg...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank slkjck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Suburbs
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 3, 2012

Stayed for one night the first weekend of December to visit family in the area. Travled with my husband and his parents. Rooms were very spacious with a small dining table, fridge, 2 range electric oven, microwave and dishwasher. We did not use any of these amenities, but was nice that is was there. Facility was very clean, and well kept and not cluttered. Breakfast was a nice treat, had waffles, oatmeal, fruit and some hot items such as breakfast sandwhichs, potatoe pancakes and steak and potatoes. Roberto did a nice job of keeping the breakfast area clean and stocked with goodies.Coffe and tea always avaiale. Nice that pets are allowed, not sure on the weight restrictions (we chose to leave the four legged kids at home). Overall a great stay!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Belle0242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Tennessee
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 9, 2012

This is a great hotel and it is well appointed and cared for..... The staff are friendly and helpful. The breakfast and nightly reception food is well done, tasty, and with lots of variety. A restaurant, sandwich shop and market are within a 3-5 minute walk. The room furnishings and amenities were superb and gave the room and "home" feel.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Just_Got_Back_Again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Madison West

Property: Homewood Suites Madison West
Address: 479 Commerce Dr, Madison, WI 53719-4924
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Madison
#4 Green Hotel in Madison
#7 Business Hotel in Madison
#9 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Madison West 3*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the Homewood Suites by Hilton Madison West hotel, located in Madison, Wisconsin, next to Princeton Club West. This hotel is convenient to the University of Wisconsin-Madison, Kohl Center, CUNA Mutual, Epic Systems, West Towne Mall and several great restaurants. ... more   less 
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Also Known As:
Homewood Suites Madison West Hotel Madison

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