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“EPIC Training”

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Hampton Inn and Suites Madison West
Ranked #7 of 63 Hotels in Madison
Certificate of Excellence
Reviewed April 11, 2014

I have stayed at this hotel many of times for EPIC training as well as meetings on the EPIC campus. I typically take the shuttle to and from EPIC which works well for me, less stress all the way around. The staff at the Hampton is always very welcoming and pleasant.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hampton
Thank Georgette Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded April 15, 2014

Thank you for taking the time to write a review. We do our best to accommodate our EPIC guests by providing the complimentary shuttle to and from the EPIC campus, as well as shuttles in the evening to area restaurants. Thank you for choosing to stay with us and we look forward to having you back in the future!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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468 - 474 of 634 reviews

Reviewed April 4, 2014

It was a short stay with the hotel but everything was great. The hotel was very clean. The staff was very welcoming and helpful. The room was clean, you can control your own thermostat, and I was extremely satisfied!

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hampton
Thank Arezou K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded April 15, 2014

Thank you for taking the time to share your experience. Our staff works very hard to make sure every guest is 100 percent satisfied; I will make sure to pass along the compliments. We look forward to seeing you next time!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

The Hampton was a great place to stay. The internet was free, breakfast okay. Very clean and comfortable rooms and wonderful staff. I will stay there again every trip to Madison. The location is close to the West Town Mall and other shopping and many restaurants.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hampton
Thank Lois K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded April 15, 2014

Thank you so much for taking the time to review your stay with us! We love our location too, near to great shopping and excellent restaurants. I will be glad to share your wonderful comments with our staff. We look forward to seeing you next time!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2014

This was a great hotel, The staff was very friendly and helpful. The rooms were very comfortable, clean and updated. The fitness center was also a good size and a good amount of machines and options. They had many amenities. Great location!

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hampton
Thank Nicole G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded April 15, 2014

Thank you for the kind words! We are glad to hear that you enjoyed our fitness center. We try to pack in a variety of different exercise options into the space. We hope that you are able to stay with us again soon!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014

I enjoyed my week stay at this hotel. I was there on business and the hotel staff was very friendly and very accommodating. I would certainly recommend this hotel! The breakfast was great, the room was very clean and comfortable. THe staff was so helpful and friendly.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
Thank Kammi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded March 4, 2014

Thank you so much for taking the time to write a review. We are so glad that you enjoyed your stay here. I will gladly pass on your comments to our entire staff. Thank you again for the kind words. We look forward to having you back soon!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2014

Staff is friendly and helpful. Breakfast was a nice surprise of all types of food, for different tastes and restrictions to accomodate just about anyone. Coffee was excellent!! Also, the shuttle service they provided was very convenient and we never had to wait long to get a ride anywhere we wanted to go. I'd definitely recommend this place to anyone. The fireplace and fresh cookies in the lobby makes one feel very welcome and happy to finally arrive after a long trip.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hampton
Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded February 21, 2014

Thanks for staying with us and leaving such wonderful feedback. We hope to see you again should your travels bring you back to Madison!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2014

This is one of the best hotels in the Madison area. Ironically, its reasonably priced as well, and the complimentary breakfast is better than any hotel food I've had thus far. The staff is extremely professional and customer service oriented. Also conveniently located.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hampton
Thank Nada M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded February 21, 2014

Thank you so much for taking the time to review your stay with us. We pride ourselves on providing superior service and are so glad to hear that you enjoyed your time here. We hope to see you again soon!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Madison West

Address: 483 Commerce Dr, Madison, WI 53719-4924
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Madison
#26 Business Hotel in Madison
Price Range: $95 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Madison West 2.5*
Number of rooms: 133
Official Description (provided by the hotel):
Welcome to the Hampton Inn and Suites by Hilton Madison West hotel, located in Madison, Wisconsin, next to Princeton Club West. This Hampton hotel is convenient to the University of Wisconsin-Madison, Kohl Center, CUNA Mutual, Epic Systems, West Towne Mall and several great restaurants. ... more   less 
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Also Known As:
Hampton Inn Stes Madison West Hotel Madison

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