We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Will definitely return!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hampton Inn and Suites Madison West
Ranked #5 of 63 Hotels in Madison
Certificate of Excellence
Linden, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Will definitely return!”
5 of 5 bubbles Reviewed October 8, 2013

There was a loud party in the hall and adjacent room that went on until 2:30AM. I reported the noise to the desk and the manager came right up and resolved it immediately. I was impressed! The next morning, prior to checking out and departing, we received a call from the morning manager to apologize again for the problem. She informed us of the 100% satisfaction guarantee and told us she was comping the room. I was flabergasted. All we wanted was for the noise to stop, which was handled promptly. The manager went above and beyond by comping the room. We truly appreciated the prompt service and the pride in ownership of the manager.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

542 reviews from our community

Traveler rating
    360
    136
    26
    16
    4
See reviews for
204
97
23
171
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Madison, Wisconsin
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed October 4, 2013

I only stayed 1 night while traveling between Wisconsin and Illinois. I arrived that afternoon and the customer service was good I was checked in right away. My room however was on a lower floor across from the pool. I didnt get in but for those who have kids or enjoy the games in the water you would like it. The regular room was standard nothing fancy but it was clean so I got what I paid for. The next morning I woke up and went to the free breakfast and it included things like breakfast burritos, make it yourself waffles, donuts, fruit, juice, cereals etc..
Parking is free. Location is near Walmart and Malls but you need a car to get around.
For me to give this place more stars I would have like to been told I was going to be across from a pool or give me an option! NO bed bugs thats a plus!

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msbrebre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, United States
1 review
4 of 5 bubbles Reviewed September 29, 2013

Very nice, clean hotel. Beds are comfortable and the internet is very fast compared to other hotels. Free breakfast is good. Only complaint is the heater/ac unit was very loud. Also the location seemed a kind of out of the way, but is very close to the freeway. Construction of the local roads led to some traffic delays.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gregory Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
107 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 25, 2013

Typically this hotel is a bit too pricey for my business budget when I come to Madison, but was able to get it just under $150 so I gave it a try. It's a newer Hampton, and it was clean and comfortable. I only stayed one night, and had a later morning meeting, so left my 'do not disturb' sign on the door. At 9:15am I received a slip under my door from housekeeping that they would not be cleaning my room today due to that reason. It was a form that had check boxes for each reason. It didn't bother me, but then I thought, if I was staying another night, I would be a little frustrated that they would simply not clean it at all because the sign was out. I guess I would expect better service - having them check back later in the afternoon before simply saying that they won't be cleaning the room.
Customer service was fine, and they got my tax-exempt status correct the first time (unlike most hotels), however, due to consistently high prices that don't match the value of a Hampton Inn, I'll probably not stay here again unless the price is right.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tptn8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 24, 2013

This hotel was nice and very clean. The beds could be a little more comfortable but they were okay. We especially enjoyed the breakfast which is included in the room rate. Breakfast featured anything you want - belgian waffles, fresh fruit, eggs, oatmeal, many varieties of yogurt (inc. greek yogurt). Good value and good location. We would stay there again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

Recently spent a week-end in Madison to visit long-time friends. Have stayed at this Hampton several times in the past and we're always pleased with the location, cleanliness and quietness of the hotel. It's also located very close to a Brennan's Market where we always stock up on great Wisconsin brats to take home with us.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank calgons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review, September 24, 2013
Thanks so much for taking the time to review your stay with us. We are so glad to hear that you continue to stay with us. We pride ourselves on consistently providing a clean, welcoming environment with superior service. We hope to see you again next time!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prairie du Sac, United States
1 review
4 of 5 bubbles Reviewed September 19, 2013

Breakfast was great! Hotel staff were pleasant and helpful. Hotel facility was just good. We would stay here again but if it were not for the breakfast, I would also be open to looking for other hotels as well.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Fred R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review, September 24, 2013
Thank you for the kind words! It is excellent to hear that you enjoyed our breakfast. If you have any specific ideas in which we can make sure that our facilities meet and exceed your expectations in the future please feel free to contact me and let me know. We hope to see to see you again the next time you are in Madison!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Madison hotels
6.5 mi away
Hampton Inn & Suites Madison Downtown
7.3 mi away
Holiday Inn Express & Suites Madison Central
1.2 mi away
Radisson Hotel Madison
Radisson Hotel Madison
#16 of 63 in Madison
4.0 of 5 bubbles 489 reviews
Show Prices
Show Prices
Show Prices
6.9 mi away
Madison Concourse Hotel and Governor's Club
0.1 mi away
Homewood Suites Madison West
1.1 mi away
AmericInn Lodge & Suites Madison West
Show Prices
Show Prices
Show Prices

Been to Hampton Inn and Suites Madison West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn and Suites Madison West

Property: Hampton Inn and Suites Madison West
Address: 483 Commerce Dr, Madison, WI 53719-4924
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Madison West 2.5*
Number of rooms: 133
Official Description (provided by the hotel):
Welcome to the Hampton Inn and Suites by Hilton Madison West hotel, located in Madison, Wisconsin, next to Princeton Club West. This Hampton hotel is convenient to the University of Wisconsin-Madison, Kohl Center, CUNA Mutual, Epic Systems, West Towne Mall and several great restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Hilton Hotels Direct, Expedia, Priceline, Orbitz, Hotels.com, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hampton Inn and Suites Madison West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Stes Madison West Hotel Madison

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing