I stayed at the Concourse in Madison, WI in January for a professional association conference. I stay a 15 or 20 hotels each year and was VERY impressed with the cheerful and fast responses of ALL of the hotel staff members to every request I made (front desk, bell staff, bartenders, servers, meeting room set-up staff, shuttle drivers, housekeeping, etc. Of course the facilities and food were excellent as I expect is all good hotels. But, it is the CUSTOMER SERVICE that sets really outstanding hotels apart. I know I will return when ever I am in Madison.
- Official Description (provided by the hotel):
- Welcome to Madison’s hotel. Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be named Best Hotel for Business and Pleasure by Madison Magazine. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel. ... more less
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- Also Known As:
- Madison Concourse Hotel And Governors
- Concourse Hotel Madison Wi