I knew this hotel was under renovation when it was booked but there were few choices. I requested a renovated room to ease the potential pain. When I arrived to the hotel, no rooms were available although it was past check in time. After waiting about 30 minuntes a room was available.
The hallway is quite long and smelly. The carpet and walls are in terrible shape but I finally arrived to my room. Yes, it was a renovated room. The bathroom had new tile, flooring, and some fixtures. There was a nice flat screen TV but the room smelled. A closer look reveals that the room is only partially renovated. The carpet was stained and dirty. The wall coverings are the same ones from 1970 with all kinds of scratches and marks.
The bedding was clean, thankfully, and the room was equipped with a Sleep number bed. I have not used one of these before but was easily able to adjust it to a comfortable setting as initially the bed was as hard as a rock. My satisfaction was soon destroyed when I turned and the bed squeaked and made horrible noise. While the mattress may be newer, the bed and box springs dont appear to be. Every turn was met with horrible noises that could wake the entire wing of the hotel.
The hotel does offer a free breakfast buffet. There is some hot food as well as pastries, cereal, fruit and limited beverages. Its self serve and there was no hotel staff member in sight. The hot food was not seasoned and very overcooked. After eating here, i would not take a chance on eating dinner in the restaurant in the evening.
The only highlight was that the staff was friendly and helpful. There are several restaurants within easy walking distance and the hotel provides a local shuttle...although we were not informed about this at checkin and only after we asked about it. Its also not mentioned in the services directory located in each room.
Bottomline, they are under a big renovation. If the room I experienced is the end product, its too little too late.
- Official Description (provided by the hotel):
- Boasting the Fastest WiFi in Madison, the Radisson Hotel Madison offers both rocket fast air fiber at 30Mbps, and also an encrypted network for business travelers- all complimentary. Please visit our award-winning Twist Bar and Grill and enjoy locally sourced Wisconsin fare. Relax in our contemporary lobby, log on to our platinum level free wifi network throughout the property, enjoy the contemporary guestrooms with 37" flatscreens, refrigerators, & complimentary breakfast buffet in TWIST. Get here worry free in our complimentary airport shuttle 7am-11pm. The Radisson is a smoke-free, pet-free, Green Hotel, that also boasts an indoor pool, fitness room with PreCor equipment, and 24-hour Business Center. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Madison
- Madison Radisson