Our visit to the Radisson hotel in Madison, WI was far from comfortable. We arrived pretty late in the evening but we notified the hotel in advance and had no problems checking in. However, we first encountered trouble when we tried to get into the building of our room, which was at another entrance. The room key scanner to open the door was broken but we finally got inside by another guest who happened to be going out. Once we got in the hallway of our room, we noticed there was a terrible odor throughout the hotel and the carpet was very dirty. We finally got inside our room and discovered it was a king room, not a double like we had reserved. We returned to the front desk and were told they had a “computer glitch” that caused this problem. Although they were completely out of any double rooms, the staff was kind enough to give us a king suite with a pullout couch bed for no additional charge. The room seemed no different than our original room other than it was a little larger. As for the beds, the pullout couch was extremely uncomfortable and very dirty. The couch had stains and should’ve been replaced a long time ago. The sleep number bed, which was the reason we chose this hotel, was broken since the remote kept telling us “error”. The bed also kept making a clicking noise any time someone would move while on it, but we were able to unplug the whole thing to make it stop. After an almost sleepless night, we did have a wonderful free continental breakfast the next morning down at their restaurant.
The hotel is currently renovating some of the rooms and hopefully some of these problems won’t happen to others in the future.
- Official Description (provided by the hotel):
- Boasting the Fastest WiFi in Madison, the Radisson Hotel Madison offers both rocket fast air fiber at 30Mbps, and also an encrypted network for business travelers- all complimentary. Please visit our award-winning Twist Bar and Grill and enjoy locally sourced Wisconsin fare. Relax in our contemporary lobby, log on to our platinum level free wifi network throughout the property, enjoy the contemporary guestrooms with 37" flatscreens, refrigerators, & complimentary breakfast buffet in TWIST. Get here worry free in our complimentary airport shuttle 7am-11pm. The Radisson is a smoke-free, pet-free, Green Hotel, that also boasts an indoor pool, fitness room with PreCor equipment, and 24-hour Business Center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Carlson, Hotwire, Travelocity, Orbitz, Priceline, Hotels.com and getaroom.com so you can book your Radisson Hotel Madison reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson Madison
- Madison Radisson